Pier 1 Imports Reviews | Glassdoor

Pier 1 Imports Reviews

Updated October 19, 2017
1,668 reviews

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1,668 Employee Reviews

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Pros
Cons
  • Credit Card application expectations (in 304 reviews)

  • Part time employees don't want to work this hard for the pay they receive (in 103 reviews)

More Pros and Cons

  1. Helpful (1)

    "Sometimes a bit "home grown," but very genuine..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Columbia, MD
    Former Employee - Store Manager in Columbia, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pier 1 Imports full-time (More than 5 years)

    Pros

    Flexible schedule, fantastic resources, tenured multi-unit and corporate team

    Cons

    Disconnect between line management, the field, and corporate

    Advice to Management

    Pier 1 Imports was a phenomenal company to work for. The multi-unit/district management throughout the country is very tenured and many, many corporate contacts have been with the brand for years. The company has a very cohesive vision and goal, and gives stores extremely challenging goals to meet (but they are not unrealistic). When I worked there, we were a little too lax about the return policy, and "trucks" are absolutely insane... sometimes one or two stock guys and a manager were unloading hundreds of boxes for hours in the pouring rain or a blizzard on an uncovered loading dock. The stockrooms are extremely small and I always felt that more selling cost (payroll) could be diverted to hiring a larger stock team. I also had a divisional director who, at the time, was extremely unprofessional and in the end, I left the company and a promising future with Pier 1 because of his behavior and lack of genuine regard for our store and the team. However, all things said, the product is fun and funky, the visual merchandising is clear and standardized, and the company's overall mission statement is very cohesive. I feel overall Pier 1 truly valued me, my team, and our customers.


  2. "pier 1 is a store and a familyl"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Wheaton, IL
    Current Employee - Sales Associate in Wheaton, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pier 1 Imports part-time (More than a year)

    Pros

    staff is very close and friendly. managers are very supportive and generally support associates with tools on how to meet their goals rather than bossing them around. its a fun place to work if you are people oriented

    Cons

    never a chance to sit down until after your shift, or on break if you are an associate .

    Advice to Management

    keep up the supportive role you offer the associates and pay increases would be a great incentive as well

  3. "Great atmosphere to work in!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Bourbonnais, IL
    Current Employee - Assistant Manager in Bourbonnais, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pier 1 Imports full-time (More than a year)

    Pros

    I love the people I work with, its like a well knit family. We work hard but we have so much fun working the floor together! Awesome opportunities to move up.

    Cons

    Having a life outside of work can be rather difficult with different shift day to day and week to week.


  4. "Great company for various career choices"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Manager in Dallas, TX
    Former Employee - Regional Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pier 1 Imports full-time (More than 10 years)

    Pros

    Great company to work for in terms of growth and development.

    Cons

    The processing of truck in such a small stockroom

    Advice to Management

    Keep doing what you are doing to keep the company moving forward


  5. Helpful (1)

    "Wonderful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Stafford, VA
    Current Employee - Store Manager in Stafford, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Pier 1 Imports full-time (More than 3 years)

    Pros

    The product and culture of the business

    Cons

    I don't have any cons :)


  6. Helpful (1)

    "Best retailer to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Federal Way, WA
    Current Employee - Store Manager in Federal Way, WA
    Recommends
    Approves of CEO

    I have been working at Pier 1 Imports full-time (More than 5 years)

    Pros

    They truly care about their employees, from the bottom up. GREAT benefits for Full time employees. They encourage feedback from the store level.

    Cons

    Typical cons in retail.....SCHEDULE! (BUT they are much better than MANY retailers out there!)


  7. "Loved the atmosphere."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Pier 1 Imports part-time (More than a year)

    Pros

    It was a great place to work for me. My store manager was very nice and upbeat, but she did expect a lot from us. Very positive though and a great experience for me.

    Cons

    There wasn't much I didn't like about Pier 1 Imports. The music soundtracks got old, but that was about it.

  8. "A Great Company"

    StarStarStarStarStar
    Former Employee - Sales Associate in Aspinwall, PA
    Former Employee - Sales Associate in Aspinwall, PA

    I worked at Pier 1 Imports part-time (Less than a year)

    Pros

    I loved working for this company. It had great hours, very flexible scheduling, and awesome discounts. I definitely recommend it!

    Cons

    There's a higher standard for personal appearance. You've got to make sure that you look stylish; otherwise, you may not be accepted by the other employees.


  9. Helpful (2)

    "Awesome, and Fun!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Colorado Springs, CO
    Current Employee - Sales Associate in Colorado Springs, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Pier 1 Imports part-time (Less than a year)

    Pros

    People are friendly, managers are helpful, customers are sweet, managers help motivate the employees to perform well, everyone is honest

    Cons

    have to try to sell the pier one instore rewards credit card, yes it feels like I am being incredibly annoying - but I expected to have to do this when applying for a retail job, and they asked how I felt about it in the interview.


  10. "it is a very ok job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Freeport, NY
    Current Employee - Sales Associate in Freeport, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pier 1 Imports part-time (More than a year)

    Pros

    raises and nice people discounts

    Cons

    bad area bad customers rude sometimes

    Advice to Management

    nothing good job


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