Pilot Catastrophe Services, Inc. Reviews | Glassdoor
Pilot Catastrophe Services, Inc. Reviews
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    Pilot Catastrophe Services, Inc. Reviews

    Updated June 16, 2018
    109 reviews

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    Full-timePart-time
    4.3
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    (no image)
    W Davis Pilot Jr
    61 Ratings

    109 Employee Reviews

    Sort: PopularRatingDate
    Pros

    • "Great pay and knowledgeable managers who are willing to assist" (in 14 reviews)

    • "Good pay, but you better know your stuff" (in 13 reviews)

    Cons

    • "Long hours but that's the nature of the catastrophe business" (in 13 reviews)

    • "Away from Home, typical IA stuff" (in 7 reviews)

    More Pros and Cons

    1. "CSR"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Customer Service Representative in Richardson, TX
      Former Employee - Customer Service Representative in Richardson, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Pilot Catastrophe Services, Inc. full-time (Less than a year)

      Pros

      It was a nice place to work...

      Cons

      Some of the managers were, for a lack of better words, UNSAVORY... However, it still was a good place to work...

      Advice to Management

      Stop being so CRITICAL & ABRASIVE TOWARD YOUR EMPLOYEES...

    2. "Agent Advocate"

      StarStarStarStarStar
      Current Employee - Agent Advocate in Mobile, AL
      Current Employee - Agent Advocate in Mobile, AL

      I have been working at Pilot Catastrophe Services, Inc. part-time (More than a year)

      Pros

      Great pay and great people to work with

      Cons

      I have to travel to make good money.

      Advice to Management

      I am very dependable

      3. Join the Pilot Catastrophe Services, Inc. team
      See Our Latest Jobs

    3. "claims manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Pilot Catastrophe Services, Inc. full-time

      Pros

      family oriented great values good benefits

      Cons

      not compensated enough for job task

    4. "Independent Adjustet"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at Pilot Catastrophe Services, Inc. part-time

      Pros

      Great money when there is work available. Worked 10 of 12 months in 2017 and only 5 weeks in 2018. This is the nature of the industry and does not reflect on Pilot.

      Cons

      Mostly dependent on mother nature.

      Advice to Management

      My manager has aleays been great.

    5. "claims examiner"

      StarStarStarStarStar
      Former Employee - Anonymous Employee in Mobile, AL
      Former Employee - Anonymous Employee in Mobile, AL

      I worked at Pilot Catastrophe Services, Inc. full-time (Less than a year)

      Pros

      Really good money. But lots of politics

      Cons

      Long hours. Sink or swim attitiude. Your just a body in the seat

    6. "Okay sometimes for work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Independent Claims Adjuster in Dallas, TX
      Former Employee - Independent Claims Adjuster in Dallas, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Pilot Catastrophe Services, Inc. (More than 5 years)

      Pros

      Unlimited cap
      Travel for work
      Good pay at times

      Cons

      High School like clicks
      Possibly work 7 days a week

      Advice to Management

      Make sure that everyone is treated equally

    7. "Adjuster"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      Pros

      longevity opportunity skill set and

      Cons

      Nothing that I can remember

      Advice to Management

      Hard work pays off

    8. "Admin Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Richmond, TX
      Former Employee - Anonymous Employee in Richmond, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Pilot Catastrophe Services, Inc. part-time (More than 10 years)

      Pros

      Company is strong, dependable and driven to provide superior customer service.

      Cons

      Work is seasonal and unpredictable

      Advice to Management

      None

    9. "PFM Flood Adjuster"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - PFM Flood Adjuster
      Current Employee - PFM Flood Adjuster
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Pilot Catastrophe Services, Inc. full-time (More than 3 years)

      Pros

      Great people to work for and with. Inside staff is trained to treat the outside adjuster with respect and friendliness. The management is fair and considerate. The management team is made up of predominantly former field Adjusters who understand the pressures and challenges that are unique to The Independent adjuster.

      Cons

      During a big event many new hires are brought on to work the inside office. While many of these people are nice most of them do not know what they are doing and make it very difficult to get your job done as an outside person. This is improving as this division grows.

      Advice to Management

      I personally have no advice or criticism for the management team. I admire their leadership and commitment to the success of the field adjuster. Best two and a half years of my 14 year career spent working under these people.

    10. "Good company to start gaining experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Claims Adjuster in Birmingham, AL
      Former Employee - Claims Adjuster in Birmingham, AL
      Positive Outlook

      I worked at Pilot Catastrophe Services, Inc. full-time (Less than a year)

      Pros

      Full time training; experienced trainers.

      Cons

      On call job; no reimburse on hotel and personal expenses.

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