Pilot Catastrophe Services, Inc. Reviews | Glassdoor

Pilot Catastrophe Services, Inc. Reviews

Updated August 5, 2018
112 reviews

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3.9
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W Davis Pilot Jr
63 Ratings

112 Employee Reviews

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Pros
  • "Great pay and knowledgeable managers who are willing to assist" (in 15 reviews)

  • "Good pay, but you better know your stuff" (in 13 reviews)

Cons
  • "Long hours but that's the nature of the catastrophe business" (in 13 reviews)

  • "Away from Home, typical IA stuff" (in 7 reviews)

More Pros and Cons

  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Adjuster
    Current Employee - Adjuster
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pilot Catastrophe Services, Inc. full-time (More than 10 years)

    Pros

    Support from management is amazing

    Cons

    None that I can think of

    Advice to Management

    None


  2. Helpful (4)

    "Great Training / Dead End Positions unless you Know Somebody"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Auto Adjuster in Mobile, AL
    Current Employee - Inside Auto Adjuster in Mobile, AL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Pilot Catastrophe Services, Inc. full-time (More than a year)

    Pros

    Great Pay if you don't divide out the hours you work to get that check. If your manager approves your billing you will ALWAYS get paid on time. Plenty of opportunities to volunteer so the owners of the company can look good.

    Cons

    Buddy Buddy Politics at it's finest (especially in the Auto Group) The workers on the team that produce the results will be the ones that are the sweat workers while the buddy's that can't produce or are just too lazy will have their expectations lowered to justify a position or placed on a "special project". A good paycheck but when you divide out the hours and the time away from your family it really isn't that much. Management is pompous, looks down on you, and hides their ignorance and faults by being jerks. They promise the world but at the end of the day all that matters is who sucks up to management the most.

    Advice to Management

    Upper Management needs to clean house in the auto group. Needs to be random drug tests. Too many HR issues to mention. Needs to be a checks and balances to make sure that the producers are working and the non-producers are sitting at home. It's terrible how they hide some employees from the vendor and cook the reports to make the numbers look better.

  3. "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Richardson, TX
    Former Employee - Customer Service Representative in Richardson, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pilot Catastrophe Services, Inc. full-time (Less than a year)

    Pros

    It was a nice place to work...

    Cons

    Some of the managers were, for a lack of better words, UNSAVORY... However, it still was a good place to work...

    Advice to Management

    Stop being so CRITICAL & ABRASIVE TOWARD YOUR EMPLOYEES...


  4. "Agent Advocate"

    StarStarStarStarStar
    Current Employee - Agent Advocate in Mobile, AL
    Current Employee - Agent Advocate in Mobile, AL

    I have been working at Pilot Catastrophe Services, Inc. part-time (More than a year)

    Pros

    Great pay and great people to work with

    Cons

    I have to travel to make good money.

    Advice to Management

    I am very dependable


  5. "Allstate Flood"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Examiner in Mobile, AL
    Former Employee - Claims Examiner in Mobile, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pilot Catastrophe Services, Inc. part-time (More than 5 years)

    Pros

    Education on NFIP Claims
    Pays quickly - fastest in the industry.

    Cons

    Sweat shop work ethic, cutthroat competition, and punitive management. Some bait and switch regarding earning potential.
    Significant nepotism and good old boy network.

    Advice to Management

    Clean house on management. Become a college degree type program.


  6. "claims manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pilot Catastrophe Services, Inc. full-time

    Pros

    family oriented great values good benefits

    Cons

    not compensated enough for job task


  7. "Independent Adjustet"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Pilot Catastrophe Services, Inc. part-time

    Pros

    Great money when there is work available. Worked 10 of 12 months in 2017 and only 5 weeks in 2018. This is the nature of the industry and does not reflect on Pilot.

    Cons

    Mostly dependent on mother nature.

    Advice to Management

    My manager has aleays been great.

  8. "Okay sometimes for work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Independent Claims Adjuster in Dallas, TX
    Former Employee - Independent Claims Adjuster in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pilot Catastrophe Services, Inc. (More than 5 years)

    Pros

    Unlimited cap
    Travel for work
    Good pay at times

    Cons

    High School like clicks
    Possibly work 7 days a week

    Advice to Management

    Make sure that everyone is treated equally


  9. "claims examiner"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Mobile, AL
    Former Employee - Anonymous Employee in Mobile, AL

    I worked at Pilot Catastrophe Services, Inc. full-time (Less than a year)

    Pros

    Really good money. But lots of politics

    Cons

    Long hours. Sink or swim attitiude. Your just a body in the seat


  10. "Adjuster"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    longevity opportunity skill set and

    Cons

    Nothing that I can remember

    Advice to Management

    Hard work pays off


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