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Pilot Catastrophe Services, Inc. Reviews
Updated Jan 26, 2023
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Found 207 of over 454 reviews
84% Recommend to a Friend
91% Approve of CEO
Found 208 of over 454 reviews
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Recommend to a Friend
Approve of CEO
W Davis Pilot Jr
109 Ratings
Top Review Highlights by Sentiment
Pros
- "Great pay if you are willing to put in the necessary work and are willing to travel." (in 57 reviews)
Cons
- "Cant think of any real cons to working here except the hours are long but you are well compenstated" (in 29 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of Pilot Catastrophe Services, Inc. and is not affected by filters.
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- Current Employee★★★★★
Pros
Great company to work for. Pay is weekly and fast.
Cons
No cons. As any independent adjusting firm, we all pay for our per diem.
- Former Employee★★★★★
great
Dec 31, 2022 - Work At Home Customer Service RepresentativeRecommendCEO ApprovalBusiness OutlookPros
fast work pace long shifts paid off
Cons
long shifts no off days strict dress code
Continue readingThank yo for taking the time to leave a review. Thank you for being part of the Pilot Team!
- Former Employee, less than 1 year★★★★★
Good Company
Jan 5, 2023 - CUTOMER SERVICE Representative in Mobile, ALRecommendCEO ApprovalBusiness OutlookPros
I liked working here, but the hours were a bit much full time.
Cons
I would say to keep up with what you are doing and training is important.
Continue readingPilot Catastrophe Services, Inc. Response
Manager
Thank you for your review and welcome to the Pilot Team!
- Current Employee, more than 1 year★★★★★
Pros
Great environment to learn a great career. The pay is good and the managers are helpful.
Cons
Very fast paced and the schedule during hurricane season can be difficult
Continue reading - Former Employee★★★★★
Pros
The job has a good pay schedule
Cons
This is a contract job
Continue readingPilot Catastrophe Services, Inc. Response
Manager
Thank you for taking the time to post this review.
- Former Employee, less than 1 year★★★★★
Great salary and benefits
Nov 22, 2022 - Desk Insurance Adjuster in Mobile, ALRecommendCEO ApprovalBusiness OutlookPros
I love the training atmosphere, the trainers are very knowledgeable and patient.
Cons
7 days per week work schedule
Continue readingPilot Catastrophe Services, Inc. Response
Manager
Thanks for your review. We appreciate the comments and suggestions and are always looking for ways to make our adjusters work/life balance better!
- Former Employee, more than 3 years★★★★★
Great Employers
Nov 21, 2022 - Project Management Office (PMO) in Mobile, ALRecommendCEO ApprovalBusiness OutlookPros
Everyone is very friendly and welcoming. Pilot has always provided me with the tools to do my job efficiently and effectively.
Cons
No major issues working here.
Pilot Catastrophe Services, Inc. Response
Manager
Thank you for the nice review and we are glad that you have had a great experience working at Pilot. We strive for providing the tools and support for our workforce and are glad that they benefitted you.
- Current Employee★★★★★
You're just a number to them.
Oct 17, 2022 - Deployment SpecialistRecommendCEO ApprovalBusiness OutlookPros
The downtime is great, but it doesn't make up for how terrible things are when it gets busy.
Cons
Everything. Management has its favorites. No one is treated equally. They expect you to work 14+ hours shifts a day during storm season with zero days off for months. They expect you to make calls until 11 pm and don't have the slightest care if you get cussed out for it. It is such a toxic work environment.
Continue readingPilot Catastrophe Services, Inc. Response
Manager
I am sorry you did not have a good experience with Pilot. I would like to learn more about your experience. Please feel free to reach out to me at gastokes@pilotcat.com. Thanks. -Greg Stokes
- Current Employee★★★★★
Pros
They give you plenty of overtime.
Cons
They are very strict in every aspect.
Pilot Catastrophe Services, Inc. Response
Manager
Thank you for taking the time to leave your review!
- Current Employee★★★★★
Pros
Knowledge , acquaintances. Pay. Experience
Cons
Hours , schedule, work load. Lack of communication
Pilot Catastrophe Services, Inc. Response
Manager
Thank you for your review. It looks like you submitted your review during a hurricane, which is a time when we do work extended hours and have an increased workload. This happens as our primary job is to help people recover quickly from natural disasters. We appreciate your hard work and hope that as you get more comfortable in the position you will see the work load decrease and the schedule change.
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Pilot Catastrophe Services, Inc. Reviews FAQs
Pilot Catastrophe Services, Inc. has an overall rating of 4.1 out of 5, based on over 454 reviews left anonymously by employees. 84% of employees would recommend working at Pilot Catastrophe Services, Inc. to a friend and 68% have a positive outlook for the business. This rating has improved by 2% over the last 12 months.
84% of Pilot Catastrophe Services, Inc. employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Pilot Catastrophe Services, Inc. 3.2 out of 5 for work life balance, 3.7 for culture and values and 4.1 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Pilot Catastrophe Services, Inc. to be coworkers, compensation, career development and the cons to be culture, management, benefits.
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