Pilot Flying J Reviews | Glassdoor

Pilot Flying J Reviews

Updated September 25, 2017
165 reviews

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Pilot Flying J CEO Jimmy Haslam
Jimmy Haslam
75 Ratings

165 Employee Reviews

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Pros
  • Fast paced, decent pay, flexible schedules (in 55 reviews)

  • Excellent benefits and great people interested in your growth (in 25 reviews)

Cons
  • False promises made by upper management (in 39 reviews)

  • unfortunatley lead driver wasn't willing to provide schedule with work life balance after almost two years of quality employment that I provided (in 18 reviews)

More Pros and Cons

  1. Helpful (1)

    "Fuel attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fuel Attendant in Hampton, NJ
    Former Employee - Fuel Attendant in Hampton, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pilot Flying J full-time (Less than a year)

    Pros

    Good tips and meet new people.

    Cons

    Worse place I've ever worked. Bosses do not know how to run a business and most employees are lazy.

    Advice to Management

    Learn how to treat employees with more respect and act more professional.

    Pilot Flying J Response

    Oct 2, 2017 – Social Media Coordinator

    We appreciate you sharing your honest feedback with us. Please contact us at PFJHR@pilottravelcenters.com with more details concerning your experience.


  2. "Smh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Racine, WI
    Current Employee - Anonymous Employee in Racine, WI
    Doesn't Recommend

    I have been working at Pilot Flying J full-time (More than a year)

    Pros

    Customers bathroom breaks free drinks

    Cons

    Management is ungrateful in realistic un caring demanding don't care about your family life and select favorites which can do as they please also employees are gossip and drama. Pays decent if you get the hours but you will be on call daily and if you don't come in hours go down and be given hours untill some one decides they don't like you

    Advice to Management

    Treats your employees like they are people and hire people who wanna work not attend high school gossip n drama

    Pilot Flying J Response

    Oct 2, 2017 – Social Media Coordinator

    Thanks for sharing your feedback with us. Please contact us at PFJHR@pilottravelcenters.com with more details concerning your experience so that we can look into these issues further.

  3. "Beware the LIES"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Casper, WY
    Current Employee - Anonymous Employee in Casper, WY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Pilot Flying J full-time (Less than a year)

    Pros

    Not really sure about any Pros

    Cons

    Big Money Promises that just aren't true.

    Advice to Management

    Tell the truth about everything when interviewing potential drivers

    Pilot Flying J Response

    Oct 2, 2017 – Social Media Coordinator

    We appreciate you taking the time to share your honest feedback with us. Please contact us at PFJHR@pilottravelcenters.com with more details concerning these issues.


  4. "Horrible experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Danville, VA
    Former Employee - Crew Member in Danville, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Pilot Flying J part-time (Less than a year)

    Pros

    Good people work there
    Regulars are usually sweet
    They'll look away when your regulars give you tips
    It's not particularly difficult work, someone is always willing to help if you need it

    Cons

    Get hit on/harassed by truck drivers
    Management changes schedule without notice
    Low pay for lots of work

    I worked on the Arbys side for 6 months and in that time I had to train atleast 12 people who made $.75 more than I did. Both of the General Managers didn't see an issue with this.
    Almost every week my schedule was changed without notice and I received write ups that Id have to dispute.
    Theres a lot of favoritism, if they don't want you to have hours, you wont. I was always pulling doubles meanwhile there was a girl I knew on the same shift who only had on avg 10 a week.

    Advice to Management

    Pay the staff who have been their longer better than those who are just hired.
    Dont change a schedule without a 24 hours notice.
    Actually train your employees.
    Treat your employees like they're people, remember their names, talk to them everyday ; even the shifts you aren't on have thoughts and needs you don't know about because you don't ask.


  5. "GSL 2"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - GSL II in Nephi, UT
    Former Employee - GSL II in Nephi, UT
    Doesn't Recommend

    I worked at Pilot Flying J full-time (More than a year)

    Pros

    50% discount on Deli food while working

    Cons

    Taken advantage of, treated like garbage


  6. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Pilot Flying J full-time

    Pros

    Customers make my day a joy

    Cons

    No overtime, no breaks, no bonuses

    Pilot Flying J Response

    Aug 31, 2017 – Social Media Coordinator

    We appreciate your feedback. Please contact us at PFJHR@pilottravelcenters.com to discuss your comments further.


  7. Helpful (1)

    "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Cashier in Joliet, IL
    Current Employee - Retail Cashier in Joliet, IL
    Negative Outlook
    No opinion of CEO

    I have been working at Pilot Flying J full-time (Less than a year)

    Pros

    - weekly pay
    - getting leave when I'm at school
    - it was down the street from my house
    - 50% discount

    Cons

    - unprofessional management
    - people always calling off and you have to work 10 hour shifts everyday.
    - Manager don't know how to schedule their workers.

    Advice to Management

    Please hire better managers.

    Pilot Flying J Response

    Jun 13, 2017 – Social Media Coordinator

    Thank you for the honest feedback. If you've experienced any management issues within our company, we are here to listen. Please feel free to email us directly at PFJHR@pilottravelcenters.com with... More

  8. Helpful (1)

    "Co-Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Co-Manager in Florence, SC
    Current Employee - Co-Manager in Florence, SC
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Pilot Flying J full-time (Less than a year)

    Pros

    Benefits and meeting new people daliy,pay is good

    Cons

    The crew that you have to work with including head manager, but you have to deal with childish employees

    Advice to Management

    Get to know your team members for yourself


  9. Helpful (1)

    "All the work is done by a handful of good employees while the majority skate by with a free paycheck."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Deli Shift Lead in Lebec, CA
    Current Employee - Deli Shift Lead in Lebec, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Pilot Flying J full-time (Less than a year)

    Pros

    Easy to get promoted because the bar is set so low. Pretty much just show up and don't call in and your a star employee.

    Cons

    People call in sick constantly so you always have to come in. You're basically on call on the time. If you don't come in you are in more trouble than the person who called in sick.

    Advice to Management

    Stop letting managers bully other employees.


  10. "Travel Center General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Pilot Flying J full-time (More than 3 years)

    Pros

    The guest and co workers

    Cons

    Long hours Short staffed all the time


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