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Pilot Flying J

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Pilot Flying J

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Pilot Flying J TCGM Reviews

Updated Dec 9, 2021

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Found 11 of over 1,488 reviews

2.5
29%
Recommend to a Friend
60%
Approve of CEO
Pilot Flying J CEO Shameek Konar
Shameek Konar
4 Ratings

Ratings by Demographics

This rating reflects the overall rating of Pilot Flying J and is not affected by filters.

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  1. 5.0
    Current Employee, more than 5 years

    TCGM

    Dec 9, 2016 - TCGM 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits, awesome support, investment and training.

    Cons

    Compensation for internal promotes

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    Pilot Flying J Response

    Social Media Coordinator

    Thank you for your feedback. We work hard to ensure growth opportunities and merit-based raises are available to all eligible team members. If you'd like to discuss your questions or concerns further, please email us at PFJHR@pilottravelcenters.com.

  2. 3.0
    Former Employee, less than 1 year

    Great company lots of opportunities

    Dec 9, 2021 - TCGM in Oklahoma City, OK
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work life balance and the drivers make it ideal

    Cons

    Lack of follow up and standards with managers and teams. No set standards for compliance to policies and duties between locations.

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  3. 3.0
    Former Employee, more than 8 years

    Great pay but terrible structure

    Oct 30, 2021 - TCGM 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great pay and good bonus

    Cons

    Expensive health insurance CEO is some Indian guy who barely speaks English. Pilot will make anyone a GM who is willing to move around. Terrible training Not enough labor in ANY of their stores but they still want it to look perfect. They will fire you for anything if they think they can get someone in your spot for less money.

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    2 people found this review helpful
  4. 1.0
    Former Employee, more than 1 year

    Very poor management at market level

    Mar 28, 2021 - TCGM 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great pay, free food, good coffee

    Cons

    On call 24/7-365.No support from market, terrible hourly pay, poor talent pool.

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    Pilot Flying J Response

    Social Media Coordinator

    Thank you for taking the time to relay your concerns about the management. We'd like to discuss more if you could follow up with an email to pfjhr@pilottravelcenters.com.

  5. 2.0
    Former Employee, more than 1 year

    NA

    Feb 2, 2021 - TCGM in Brunswick, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Decent pay, good benefits, fast paced work

    Cons

    Micro managed, long days, poor upper management

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    Pilot Flying J Response

    Social Media Coordinator

    Thank you for taking the time to relay your concerns about the management. We'd like to discuss more if you could follow up with an email to pfjhr@pilottravelcenters.com.

  6. 2.0
    Former Employee, more than 5 years

    Had enough

    Jun 5, 2019 - TCGM in Denver, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits fun guests and great people in the stores

    Cons

    Bad business decisions Little to no store support operations and maintenance wise. Upper category managers collect big salaries and visit stores and their visits bring zero value to the store. Never do what they say they are going to do. Cant ever unplug.. Married to the store 24/7

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    4 people found this review helpful

    Pilot Flying J Response

    Brand Marketing Coordinator

    We appreciate you taking the time to let us know about your experience, which we take very seriously. If you’d like to discuss your comments further, please reach out to PFJHR@pilottravelcenters.com.

  7. 4.0
    Current Employee, more than 10 years

    PRO

    May 18, 2019 - TCGM 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good pay and flexible schedule.

    Cons

    Mist Professional drivers are difficult to work with. Job can be dangerous.

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    Pilot Flying J Response

    Brand Marketing Coordinator

    Thank you for sharing your honest feedback with us. Please reach out to PFJHR@pilottravelcenters.com to discuss your comments further.

  8. 4.0
    Current Employee, more than 3 years

    Great place to be

    Jan 23, 2017 - TCGM in Houston, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The benefits are amazing. The company is willing to invest in you.

    Cons

    Limited growth opportunities. Women do not make as much as men.

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    Pilot Flying J Response

    Social Media Coordinator

    At Pilot Flying J, we understand you want to work with service-minded people who are committed to better experiences — every guest, every chance, every day. We appreciate you taking the time to share your experience with us, and thanks for all you do!

  9. 3.0
    Former Employee, more than 3 years

    TCGM

    Mar 29, 2017 - TCGM in Oak Grove, KY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great front line employees and cuatomers

    Cons

    Management clicks are too much for a new guy

    Continue reading
    5 people found this review helpful

    Pilot Flying J Response

    Community and Public Relations Coordinator

    Thank you for taking the time to share your feedback. Please email us directly at PFJHR@pilottravelcenters.com if you'd like to discuss your concerns further.

  10. 5.0
    Current Employee, more than 1 year

    Outstanding company to work for

    May 14, 2014 - TCGM in Dallas, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They actually care about the associates who work for them.

    Cons

    The stores are busy and could use more cashier labor to help take better care of our drivers

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