Pilot Thomas Logistics Reviews | Glassdoor

Pilot Thomas Logistics Reviews

Updated February 21, 2019
113 reviews

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2.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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Dennis Cassidy
17 Ratings

Employee Reviews

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Pros
  • "Great place to work, good pay and benefits," (in 4 reviews)

  • "Coworkers are good people mostly" (in 4 reviews)

Cons
  • "No room for moving up you are stuck" (in 3 reviews)

  • "not enough hours, poor pay, bad equipment" (in 3 reviews)

More Pros and Cons

  1. "Industry Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SG&A in San Antonio, TX
    Current Employee - SG&A in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pilot Thomas Logistics full-time (More than 5 years)

    Pros

    Reasonable degree of autonomy, monthly conference call updates with all business segments, growth potential dependent on travel, great recognition programs
    CEO is knowledgeable about all areas of the business and very accessible.

    Cons

    High deductibles on both health insurance plans (but HSA contribution helps)

    Advice to Management

    Quarterly training and development for all teams


  2. "great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account
    Former Employee - Account

    I worked at Pilot Thomas Logistics (More than 3 years)

    Pros

    Nice people and great management team.

    Cons

    need to be more organized!

  3. "Investment in Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President of Fleet and Facilities in Fort Worth, TX
    Current Employee - Vice President of Fleet and Facilities in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pilot Thomas Logistics full-time (More than 3 years)

    Pros

    Company invest in "Top Shelf" technology to empower team members to be successful in their roles, as well as "Top Shelf"training for all levels including leadership.

    Cons

    Challenging markets to serve in

    Advice to Management

    .


  4. "Good to Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Account Representative in Houston, TX
    Current Employee - Corporate Account Representative in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pilot Thomas Logistics full-time (Less than a year)

    Pros

    This company fully empowers its employees to win the business and move the needle. PTL believes and invest in its employees to be successful and have the tools support the team. Goals are reasonable and well thought out.

    Cons

    PTL is not perfect but we are working really hard to get there. Benefits don't start immediately when hired.


  5. "Keep Looking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Frac Dispatcher in Oklahoma City, OK
    Former Employee - Frac Dispatcher in Oklahoma City, OK
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pilot Thomas Logistics full-time (More than 5 years)

    Pros

    Pay is above average (this is likely due to instability in the oil and gas industry)

    Cons

    Instability, poor executive leadership, poor communication, employees come last

    Advice to Management

    Start over from the top. Start communicating with employees and treat them as people.


  6. "Accounts Payable Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounts Payable Specialist in Long Beach, CA
    Former Employee - Accounts Payable Specialist in Long Beach, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Pilot Thomas Logistics full-time (More than 10 years)

    Pros

    The staff is very nice. Employee's work very hard, but are not recognized for their hard work.

    Cons

    Management is very stressful and only looking at the bottom dollar to earn their commission.

    Advice to Management

    Please listen to your employee's when the work is overloaded.

    Pilot Thomas Logistics Response

    Oct 26, 2018 – Recruiting Coordinator

    Thank you for your feedback. We will take your review, as well as others into consideration. Best regards, PTL team.


  7. "Great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Acct Representative in Knoxville, TN
    Former Employee - Acct Representative in Knoxville, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Pilot Thomas Logistics full-time (More than 3 years)

    Pros

    Great team, interesting customers, supportive supervisors

    Cons

    Upper corp. leadership changed often.

    Pilot Thomas Logistics Response

    Oct 26, 2018 – Recruiting Coordinator

    Thank you for the 5 stars!! We really appreciate your feedback. We strive for excellence!

  8. "Favortism and the lack of leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounting Staff in East Rancho Dominguez, CA
    Current Employee - Accounting Staff in East Rancho Dominguez, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Pilot Thomas Logistics full-time (More than a year)

    Pros

    It gave me an opportunity to learn about the industry

    Cons

    Lack of qualified employees who are currently working there. There is low work morale. Managements are bullies and their performance reviews are based on the staff members of the team and lots of constant complaints about good employees who are doing a good job. Management is the absolute worst- they don't care about taking care of issues and if you express your opinions at them- they will do anything to get rid of you. I wouldn't recommend anyone working here unless you like this kind of environment. Management breaks company policies all the time and cover them up with coming up with some excuse.

    Advice to Management

    Fire current management and get better medical benefits.

    Pilot Thomas Logistics Response

    Oct 26, 2018 – Recruiting Coordinator

    Thank you for your feedback. Unfortunately it seems that we did not reach the level of satisfaction that we strive to accomplish with each and every employee. As a current employee, hopefully your... More


  9. "They take care of you"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Pilot Thomas Logistics full-time

    Pros

    The company really does try to take care of their employees.

    Cons

    People get shuffled around a lot.

    Pilot Thomas Logistics Response

    Aug 13, 2018 – HR Recruiting Coordinator

    Thank you for the great review and we really appreciate your feedback! We hope that you continue to have a positive career with Pilot Thomas Logistics.

    To discuss your concerns further, please... More


  10. "Growing Business with Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fort Worth, TX
    Current Employee - Anonymous Employee in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pilot Thomas Logistics full-time (More than a year)

    Pros

    The business is growing! I love my co-workers! Everyday is new and exciting.

    Cons

    Sometimes change is hard. Some people are resistant to change and they need to be more open.

    Advice to Management

    Listen to feedback from the team that is in the field or on the ground to obtain a different perspective.

    Pilot Thomas Logistics Response

    Jul 31, 2018 – HR Recruiting Coordinator

    Thank you for the great review and we really appreciate your feedback! We hope that you continue to have a positive career with Pilot Thomas Logistics.

    To discuss your concerns further, please... More