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Pine Environmental Services

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Pine Environmental Services

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Pine Environmental Services Reviews

Updated Mar 18, 2023

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Found 123 of over 127 reviews
2.7
34% Recommend to a Friend
70% Approve of CEO

Found 123 of over 127 reviews

2.7
34%
Recommend to a Friend
70%
Approve of CEO
Pine Environmental Services CEO Paul Fanelli   (no image)
Paul Fanelli
17 Ratings

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Top Review Highlights by Sentiment

Pros
Cons
  • "There is no training: You start at Pine feeling like it's going to be a good place to work.(in 14 reviews)
  • "Management will talk down to you! Almost everyone there is waiting for a better job to happen.(in 11 reviews)
  • "Low Pay and very monotonous(in 9 reviews)
  • "upper management/HR is a mess, stopped matching 401K, high turnover both front line employees and upper management, keep changing directions, unrealistic budget goals so you are unlikely to hit your numbers and bonus, inventory is old and not replaced frequently enough leading to customer dissatisfaction,(in 9 reviews)
  • "After the 'total 4 weeks' you're put to work with expectations to know EVERYTHING and can't make any mistakes, even though the manager makes new rules everyday(in 7 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Pine Environmental Services and is not affected by filters.

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  1. 5.0
    Current Employee, less than 1 year

    Great

    Mar 18, 2023 - Customer Service (CSR) in Windsor, NJ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Wonderful place to work overall

    Cons

    My system freezes sometimes that’s about it lol

    Be the first to find this review helpful
  2. 2.0
    Former Employee, more than 3 years

    Its the Wild West and everyone is in-charge

    Jan 17, 2023 - Sales 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The marketing material was above average, and put together by reputable staff. There are a handful of bright lights scattered across the Pine landscape

    Cons

    Large fleet of rental gear, old and in need of updating and replacement. Branch locations hoard, and don't play well with others. ERP, CRM, cloud storage and intranet are dysfunctional and misaligned. CRM is being used to 10% of its capacity, and is not being used appropriately. for years we were told there would be total integration. IT is running the show. i.e., Customer Service vs Inside sales vs outside sales vs management it is a disconnected mess. Customers are quietly leaving, and finding the same products elsewhere. Local and national competition is winning bids, rfp's, matching or beating quotes, and out servicing Pine. A purchase made off of the Pine website is not attributed on a clients account, it is counted as a web sale. Difficult to track. Their E-commerce goals don't exist in a space that is built for increased revenue. A new CEO and his team arrived at some point in 2022, and has quietly changed the vision from a revenue producing, customer focused model to a Logistical model. They appear to assume that Pine will always "get the sale" so they concentrate on efficiencies related to logistics.

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  4. 3.0
    Current Employee, less than 1 year

    Review

    Mar 16, 2023 - Office Supervisor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The offices/warehouses are well organized. The pay is fair and the benefits package is good. Coworkers are nice.

    Cons

    Understaffing is common. Working long hours is normal. Sourcing equipment can be challenging.

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  5. 3.0
    Former Employee, more than 1 year

    Satisfied

    Jan 10, 2023 - Technical Sales Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Met alot of people and made a difference

    Cons

    poor leadership and old equipment

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  6. 5.0
    Former Employee, less than 1 year

    A company that is superior in providing quality customer service!

    May 22, 2022 - Inside Sales Representative in Hudson, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Superior customer service; Enormous inventory/product availability; Get to work with/learn about a ton of different products and devices; Work with a long list of various companies.

    Cons

    Can be overwhelming to learn about so many different products/devices as quickly as is needed in order to be confident and knowledgeable enough to comfortably discuss products with customers; Expectations from upper management can sometimes be over-stretched if a new employee wasn’t given the greatest training possible.

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    Pine Environmental Services Response

    Human Resources Manager

    Thank you for your feedback and appreciated your honesty, We thrive to get better each time. I would to love to hear some of your ideas to better train our new hires. Please contact me at any given time at 609-503-1167 to address your concerns. Thank you Mimi Staton Human Resources and Recruiting Manager

  7. 2.0
    Current Employee

    None

    Jan 10, 2023 - Senior Manager in Garden City, KS
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You learn a lot here

    Cons

    Benefits are lacking in this company.

    Continue reading
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  8. 4.0
    Current Employee, more than 1 year

    Full of Opportunities

    Oct 20, 2022 - Human Resources Generalist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Company Culture is one of the best reasons to work here.

    Cons

    Nothing compares to the culture this company has built and continues to build.

    Be the first to find this review helpful
  9. 2.0
    Former Employee, more than 10 years

    Change Pine

    May 13, 2022 - CRS Agent 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I really love the Environmental business and the ability to help customers. Pine is great in many ways but is really missing the customers needs.

    Cons

    Old equipment, downtime is always blamed on the customer! Most of the time it's the over worked technicians, or non trained personnel. Management is somewhat a joke. Structure takes time. Concerns or over looked for equipment, employees Many good employees left and were replaced by with no knowledge of management nor how to treat people customers or employees. Power trippers.

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    3 people found this review helpful

    Pine Environmental Services Response

    Human Resources Manager

    Thank you for your feedback, I’m also sorry your experience during your time here. We continuously look for ways to enhance employee satisfaction. When it comes to staffing/replacement, we have some room to grow. We try our hardest to identify the best candidates . We are working hard to make Pine Environmental the best place for all. We are always open for inputs and feedbacks. Feel free to contact Mimi Staton at 609-503-1167 to discuss further. Thank you

  10. 1.0
    Former Employee, less than 1 year

    Don't Work Here!

    Jan 4, 2022 - Customer Service Representative in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I was able to knit multiple blankets, read a couple of books and watch the entirety of Skins during the 4 months I was working here. That was basically the only perk - the down time.

    Cons

    There were issues with management, primarily upper level. In addition to them not caring or listening to their employees, there were also multiple incidents when I would have to call other Customer Service Reps and they would be rude to me as well. Our driver also had a few personal issues (family/drug problems) and totaled his THIRD company car while I was working there. That resulted in having to drive to make all of the deliveries while the coworker that totaled the other car went through a process to continue driving as far as I'm aware. Understaffed, underpaid, and truly boring experience. I wouldn't recommend anyone working here, especially at the Washington location. It was so unbearable that after four months I had to leave. Seriously the worst experience of my life.

    Continue reading
    5 people found this review helpful

    Pine Environmental Services Response

    Human Resources Manager

    Good morning, Pine environmental takes pride in listening to staff with suggestions and concerns. In regard to the substances abuse, it will be look into it. Our policy does require testing if someone is under possible influence.

  11. 1.0
    Former Employee

    Clueless Management

    Sep 24, 2022 - Customer Service Representative (CSR) 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Coworkers are great. Some customers are good to work with.

    Cons

    Pine has way too many C level people that really add nothing. It would be a better move to buy or fix equipment. Never have enough equipment, not sure how growth is expected if current orders can't be filled.

    Continue reading
    1 person found this review helpful
Viewing 1 - 10 of 123 Reviews
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Pine Environmental Services Reviews FAQs

Pine Environmental Services has an overall rating of 2.7 out of 5, based on over 127 reviews left anonymously by employees. 34% of employees would recommend working at Pine Environmental Services to a friend and 39% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Pine Environmental Services employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Pine Environmental Services. This rating has improved by 2% over the last 12 months.

34% of Pine Environmental Services employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Pine Environmental Services 3.2 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Pine Environmental Services to be benefits and the cons to be senior leadership, career development, management.

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Glassdoor has 127 Pine Environmental Services reviews submitted anonymously by Pine Environmental Services employees. Read employee reviews and ratings on Glassdoor to decide if Pine Environmental Services is right for you.