Pinkberry Reviews | Glassdoor

Pinkberry Reviews

21 reviews

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1.0
Star Star Star Star Star
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Recommend to a friend
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Ron Graves
12 Ratings

21 Employee Reviews

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Pros
Cons
  • No recognition for certain Shift leads or Team Members (in 7 reviews)

  • bad communication with the manager and the team members (in 7 reviews)

More Pros and Cons

  1. "Dont work here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - California in Long Beach, CA
    Current Employee - California in Long Beach, CA
    Doesn't Recommend
    Negative Outlook

    I have been working at Pinkberry full-time (More than 3 years)

    Pros

    Requests off are usually honored.

    Cons

    Company overall cares nothing about Team Members or Shift Leads. Long hours, no breaks, racust, and homophobic

    Advice to Management

    Approve franchises to owners that know how to work well with a diverse group of individuals.


  2. "Team Member/Shift Leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member/Shift Leader in Washington, DC
    Former Employee - Team Member/Shift Leader in Washington, DC
    Doesn't Recommend
    Neutral Outlook

    I worked at Pinkberry full-time (Less than a year)

    Pros

    it was a nice place to work and the employees was nice to work with and they made working there fun.

    Cons

    there began to be problems with hours and management was taking care of them and payroll was messing up as well

    Advice to Management

    be more mind full how you speak to your employees


  3. "Great concept, bad company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL

    I worked at Pinkberry (More than a year)

    Pros

    great concept, great for a part time high school student.

    Cons

    franchise running business to the ground. no benefits. no employee respect

    Advice to Management

    sell to corporate


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Shift Leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager/Team Member in Harbor City, CA
    Current Employee - Assistant Manager/Team Member in Harbor City, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Pinkberry part-time (More than 8 years)

    Pros

    Free yogurt, flexible schedule, good job to have while you are in school.

    Cons

    Bad management, management doesn't give you enough uniforms for the work week, store closes late, if you are not friends with the manager you won't work during the day and will only work night shifts, no way of moving up in the company

    Advice to Management

    Give your employees enough uniforms for the work week and offer your employees an incentive in order to increase employee morale


  6. "horrible job"

    Star Star Star Star Star
    Former Employee - Team Member in Denver, CO
    Former Employee - Team Member in Denver, CO

    I worked at Pinkberry full-time (Less than a year)

    Pros

    there are no pros, dont work here. it sucks so much

    Cons

    long hours
    horrible pay
    management plays favorites
    must upkeep stupid "peppy" attitude at all times
    don't work here, you will want to kill yourself.


  7. "This is the worst franchise (not applicable to all Pinkberry locations as each is independently owned and operated) I have ever worked for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member in Torrance, CA
    Current Employee - Team Member in Torrance, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Pinkberry part-time (More than a year)

    Pros

    The pros to this job is that you get free yogurt when you work and the staff is awesome and the customers are great.

    Cons

    The are many cons to this location. First of the owner is super hard to understand because she speaks poor English, on top of that she clearly doesn't know nor does she care what the law says about break periods and she will cut your hours at the drop off a hat for no reason.


  8. "The Truth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Pinkberry full-time (More than a year)

    Pros

    the only pro are the people, they are really genuine people no politics here & honestly that is it

    Cons

    disorganized, they seem to always change direction and have no clear vision of what Pinkberry wants to be.

    Advice to Management

    disorganized, dysfunctional, no clear communication, management has no clue about the customer anymore and our frozen yogurt has lost its quality


  9. Helpful (2)

    "I've worked at Pinkberry for 3 years now and I worked my way up to a shift leading position. (11/hr)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Lead in Wellesley, MA
    Current Employee - Shift Lead in Wellesley, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Pinkberry full-time (More than 3 years)

    Pros

    Easier to move up in company
    Occasionally they will let you have more than a small
    Gay friendly atmosphere
    They really are an awful company to work for

    Cons

    They don't care about their workers
    They are greedy,lazy
    They will pretty much give anyone a job
    Because of this they don't care if they have to fire 10 people in a week. I've been told I had to go into work while very sick.

    Advice to Management

    At this point just shut down this company it's truly awful.


  10. "Continuous abuse from staff and customers."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member in San Jose, CA
    Current Employee - Team Member in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Pinkberry full-time (Less than a year)

    Pros

    Free yogurt-if you like it.
    Santana Row location allows for lots of tips.

    Cons

    Rude customers
    Abusive staff
    Cleaning is kind of difficult
    Caters too hard to the customer
    Expensive product

    Advice to Management

    Try actually caring for your current employees and then you won't have so much turn over.


  11. Helpful (2)

    "I wouldn't refer this job to my worst enemy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Pinkberry full-time (More than 3 years)

    Pros

    The product is unparrallel, the best frozen yogurt undisputed. Great flavor profiles...they appreciate all customer feedback. Service model believes in customers first connection.

    Cons

    Was forced to do catering using my own car! I still have dents and scratches from the cam chillers. Poor leadership from senior leadership. They seemed to display an us verse them mentality, they were condescending. Lacked critictal leadership to carry out the vision of the company. There was no structure when it came to day to day operations. Had archaic resources to get managerial things done. The company seemed to have a revolving door when it came to the longetivity of its employees. I am actually shocked that there are law suits pending for meal break violations and working off the clock and safety and security for being alone in the store at any given time. There is no work life balance, you are practically an on call doctor minus the pay for being disturb when not working.

    Advice to Management

    The company should do hire all new senior managment and support staff or else the company will continue to spiral. People on the inside know that this is true.



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