Pinkberry Reviews | Glassdoor

Pinkberry Reviews

Updated September 18, 2017
206 reviews

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206 Employee Reviews

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Pros
Cons
  • No recognition for certain Shift leads or Team Members (in 7 reviews)

  • bad communication with the manager and the team members (in 7 reviews)

More Pros and Cons

  1. Helpful (1)

    "Eh"

    StarStarStarStarStar
    Former Employee - Team Member in Bryn Mawr, PA
    Former Employee - Team Member in Bryn Mawr, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Pinkberry part-time (Less than a year)

    Pros

    Easy work (cleaning the store, making yogurt, doing dishes), long breaks (not much to do in-between rushes of customers so you have downtime), good atmosphere

    Cons

    Extreme corporate guidelines (ridiculous standards - you are wanted to keep the interaction brief to get the customer out quickly, but they also give you very specific things to say to them), secret shopper surveys could make or break your employment there (near impossible to get 100% on them), poor management in corporate trickles down to individual branch management


  2. "Good product"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Nashville, TN
    Former Employee - Customer Service in Nashville, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Pinkberry full-time

    Pros

    Free frozen yogurt during your shift and that's largely it. If you enjoy food prep it's nice, because you're chopping fresh fruit in the morning, which I enjoyed.

    Cons

    The franchised location I worked for was running out of money while I was there and has since shut down. I had some really tough co-workers. Over all though, it wasn't bad for a food service job. Tips were just ok since customers sometimes think you aren't doing much.

    Advice to Management

    The managers I had are no longer there. A bit high strung, but they did their best.

  3. "Good first job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pinkberry part-time

    Pros

    Good high school job, management was good

    Cons

    Hours could get somewhat tricky


  4. "Strong management, strict work environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in San Jose, CA
    Former Employee - Team Member in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Pinkberry part-time (Less than a year)

    Pros

    Strong emphasis on teamwork and customer satisfaction.

    Cons

    Extremely boring, tedious work. You essentially follow a script when it comes to helping customers which makes for a work environment that loses it's edge after awhile

    Advice to Management

    support your employees more. it seems like you're just waiting for slip-ups from employees with those secret shoppers.


  5. "Nice People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in New City, NY
    Former Employee - Cashier in New City, NY

    I worked at Pinkberry part-time (More than a year)

    Pros

    Great area, great product, friendly management

    Cons

    None that i can think of

    Advice to Management

    NonE!


  6. "Team Member"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Not too hard of a job, free frozen yogurt

    Cons

    Some shifts where not much happens in the winter


  7. "Team Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pinkberry part-time

    Pros

    Fun environment, great customers, delicious product, easy work

    Cons

    quick turnover rate for employees

  8. "Fun Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Pinkberry part-time

    Pros

    very customer service based, have to be bubbly and friendly

    Cons

    slow days in the winter or with rain have very few customers and tips


  9. "part time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pinkberry part-time

    Pros

    free frozen yogurt everyday after work

    Cons

    hard to kill time when the store is really slow


  10. "Good First Job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pinkberry part-time

    Pros

    Very easy work as well as fun to work with co workers

    Cons

    not enough hours, would only work two or three times a week


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