Pinkberry Reviews | Glassdoor

Pinkberry Reviews

Updated October 15, 2017
210 reviews

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210 Employee Reviews

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Pros
  • Upbeat, great customer service mentality, fun (in 11 reviews)

  • Opportunities for growth, Free shift meal, Very easy job as a supervisor and team member (in 6 reviews)

Cons
  • No recognition for certain Shift leads or Team Members (in 7 reviews)

  • bad communication with the manager and the team members (in 7 reviews)

More Pros and Cons

  1. "Team Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pinkberry part-time

    Pros

    Fun environment, great customers, delicious product, easy work

    Cons

    quick turnover rate for employees


  2. "Fun Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Pinkberry part-time

    Pros

    very customer service based, have to be bubbly and friendly

    Cons

    slow days in the winter or with rain have very few customers and tips

  3. "part time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pinkberry part-time

    Pros

    free frozen yogurt everyday after work

    Cons

    hard to kill time when the store is really slow


  4. "Good First Job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pinkberry part-time

    Pros

    Very easy work as well as fun to work with co workers

    Cons

    not enough hours, would only work two or three times a week


  5. "Good Starting Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Pinkberry (More than a year)

    Pros

    Opportunities for advancement
    Great Team Environment
    Flexible work schedule

    Cons

    Lots of late night closing shifts

    Advice to Management

    Management could be better


  6. "Beware of Changing Management"

    StarStarStarStarStar
    • Work/Life Balance
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Pinkberry part-time

    Pros

    To boost morale we were encouraged to try different flavors during our breaks. The owner was very nice. Good option for students.

    Cons

    Management changed hands a lot so the work hours became inconsistent. We lost a lot of faithful workers while I worked there.

    Advice to Management

    Pay attention to those who put in a lot of work but get no recognition. Those incentives and rewards were great. I would keep those in place. Also free yogurt, not half off for employees during their breaks.


  7. "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pinkberry full-time

    Pros

    A lot of room for growth under previous owner. Grateful for the opportunities

    Cons

    New owners no longer care about employee growth

    Advice to Management

    Care about your employees

  8. Helpful (1)

    "Good frozen yoghurt, experience depends on management"

    StarStarStarStarStar
    Former Employee - Team Member in Monterey, CA
    Former Employee - Team Member in Monterey, CA

    I worked at Pinkberry part-time (Less than a year)

    Pros

    Fast paced and never boring

    Loved the people who worked there with me

    Dynamic team

    Good yoghurt

    Cons

    Most of the experience depends upon the manager. The first manager was great and they were really kind, allowing us to be more relaxed and less worried. The second manager was horrible and they really brought the team spirit down with their negligence. Most of the people I know quit soon after.


  9. "Laid Back Job, Good for Students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member
    Former Employee - Team Member
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Pinkberry part-time (More than a year)

    Pros

    Flexible scheduling that works around your school/vacations, relatively easy work, free yogurt! Overall, a great place to work and I wish I could've worked there longer!

    Cons

    Really slow during the winter, so your hours get cut down and your paychecks get really small. Coworkers start drama, and it felt like high school. Customers were super angry all the time just over frozen yogurt, which is ridiculous, but that's how working customer service is.

    Advice to Management

    Try to keep a professional atmosphere and not be buddy-buddy with workers. Cliques were formed and it was easy to feel left out by everyone. Wasn't professional at all, as there was obvious favoritism.


  10. "Not bad to work for, low pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Pinkberry part-time

    Pros

    The co-workers were really fun and customers were interesting to say the least. Management was quirky. The frozen yogurt was the bomb!!

    Cons

    Not a lot in terms of payment. Tips were earned, but only given at the end of the month, so it wasn't really worth it. We all suffered under constant changes.

    Advice to Management

    Hire more people with personality and don't promote the bad seeds. Also, give us a little more time to accomplish tasks. Let us take initiatives.


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