Pinnacle Airlines Reviews | Glassdoor

Pinnacle Airlines Reviews

Updated Oct 21, 2018

To filter reviews, or .

Found 119 reviews

2.1
StarStarStarStarStar
Rating TrendsRating Trends
12%
Recommend to a Friend
18%
Approve of CEO
Ryan Gumm
5 Ratings
Pros
Cons
  • "AIRLINE INDUSTRY AT THAT POINT IN TIME WAS EFFECTED NEGATIVELY(in 16 reviews)

  • "Corporate left Memphis TN to relocate to MN(in 11 reviews)

More Pros and Cons
  1. "Great place to work, opportunities were made possible to staff from upper management. Sawyer - Trineary ."

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Pinnacle Airlines

      Pros

      Great place to work, opportunities were made possible to staff from upper management. Sawyer - Trineary, great leaders

      Cons

      AIRLINE INDUSTRY AT THAT POINT IN TIME WAS EFFECTED NEGATIVELY.

      Advice to Management

      Keep doing such fine work with people of talents.

      Pinnacle Airlines2018-04-28
    • "Flight Attendant"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 

        I worked at Pinnacle Airlines full-time

        Pros

        pros are the Travel benefits

        Cons

        cons are the Long hours

        Pinnacle Airlines2018-10-21
      • "Good not great"

        StarStarStarStarStar
          Former Employee - Anonymous Employee 
          Recommends
          Negative Outlook

          I worked at Pinnacle Airlines

          Pros

          They were good to work with. Growth and a lot of history

          Cons

          Not a clear sense of direction

          Pinnacle Airlines2018-09-11
        • "Flight Attendant"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Anonymous Employee 

          I worked at Pinnacle Airlines full-time for more than a year

          Pros

          Flexible Schedule in terms of trading trips with other FAs Excellent InBase Flight Manager Family Oriented Crew Members Pilots always ensured the safety of the crew and passengers

          Cons

          The short layovers in various cities Lack of quality in hotel selection for crew members Limited space in the crew room within various cities

          Advice to Management

          Offer more incentives for the crew members to build more team spirit Continue being proactive in terms of passenger complaints

          Pinnacle Airlines2016-11-08
        • "Great for seeing the world!"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Flight Attendant in Detroit, MI
          Recommends
          Positive Outlook
          Disapproves of CEO

          I worked at Pinnacle Airlines full-time for more than 5 years

          Pros

          travel was awesome! once you can hold a line you can get more than enough time to travel! loved meeting new people! Insurance, dental, and 401 k was pretty good too.

          Cons

          Not enough Money. Management and company treated you like a number and not a person. Delayed flights and sometimes up to 16 hour work days was the worst part of the job.

          Pinnacle Airlines2016-09-21
        • Helpful (1)

          "CORRUPT LEADERS"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Director in Minneapolis, MN
          Doesn't Recommend
          Negative Outlook
          Disapproves of CEO

          I worked at Pinnacle Airlines full-time for more than 10 years

          Pros

          Flight benefits were good at one time but long gone now. Ability to grow is also gone. Not sure there's anything to report as a pro at this time.

          Cons

          Complete corruption. Delta strong armed the board into taking Mesaba just after they took on massive debt they couldn't pay, which required this company (that was previously debt-free) to go into bankruptcy, which set the price just right for delta to take them over and dump debt. Not sure why this was never investigated as white collar crime.

          Advice to Management

          What goes around comes around.

          Pinnacle Airlines2016-08-13
        • Helpful (1)

          "A"

          StarStarStarStarStar
            Former Employee - A/P Mechanical in Bell Buckle, TN
            Doesn't Recommend
            Negative Outlook
            No opinion of CEO

            I worked at Pinnacle Airlines for less than a year

            Pros

            people in the engine shop were nice, good to work with.

            Cons

            martial law, infighting, nepotism no respect.

            Advice to Management

            Pinched nickel airlines mentality will get you nowhere, get the its because you are too cheap to needed tooling, don't make underpaid mechanics buy their own drill bits.

            Pinnacle Airlines2015-11-02
          • "First Officer at Pinnacle Airlines"

            StarStarStarStarStar
            • Work/Life Balance
            • Career Opportunities
            • Compensation and Benefits
            Former Employee - Airline Pilot in Houston, TX
            Doesn't Recommend
            Negative Outlook

            I worked at Pinnacle Airlines full-time for more than 3 years

            Pros

            Good work schedule. Great co-workers.

            Cons

            Company files for bankruptcy. Upgrade time went from 4 years to unknown.

            Pinnacle Airlines2015-09-09
          • "Great...Until"

            StarStarStarStarStar
            • Work/Life Balance
            • Culture & Values
            • Career Opportunities
            • Compensation and Benefits
            • Senior Management
            Former Employee - Records Administrator in Memphis, TN
            Doesn't Recommend
            Neutral Outlook
            No opinion of CEO

            I worked at Pinnacle Airlines full-time for more than 5 years

            Pros

            Great benefits and pay structure

            Cons

            Bankruptcy and buyout wrecked the wonderful, small company feel

            Advice to Management

            Keep some of the original Express culture.

            Pinnacle Airlines2015-09-23
          • "Customer service Assistant Manager"

            StarStarStarStarStar
              Former Employee - Customer Service Agent/Ramp Assistant Manager in Eads, TN

              I worked at Pinnacle Airlines for more than a year

              Pros

              Loved working with the internal as well as external customers....

              Cons

              The hardest we're Canceled flights and flight delays

              Pinnacle Airlines2015-08-26
            Found 119 reviews