Pinnacle Airlines Reviews | Glassdoor

Pinnacle Airlines Reviews

116 reviews

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2.0
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Ryan Gumm
5 Ratings

116 Employee Reviews

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Pros
  • Flight benefits were good at one time but long gone now (in 23 reviews)

  • All the pros for the company are gone now (in 2 reviews)

Cons
  • Bankruptcy and buyout wrecked the wonderful, small company feel (in 8 reviews)

More Pros and Cons

  1. "Great for seeing the world!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Detroit, MI
    Former Employee - Flight Attendant in Detroit, MI
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Pinnacle Airlines full-time (More than 5 years)

    Pros

    travel was awesome! once you can hold a line you can get more than enough time to travel! loved meeting new people! Insurance, dental, and 401 k was pretty good too.

    Cons

    Not enough Money. Management and company treated you like a number and not a person. Delayed flights and sometimes up to 16 hour work days was the worst part of the job.


  2. Helpful (1)

    "CORRUPT LEADERS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Minneapolis, MN
    Former Employee - Director in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pinnacle Airlines full-time (More than 10 years)

    Pros

    Flight benefits were good at one time but long gone now. Ability to grow is also gone. Not sure there's anything to report as a pro at this time.

    Cons

    Complete corruption. Delta strong armed the board into taking Mesaba just after they took on massive debt they couldn't pay, which required this company (that was previously debt-free) to go into bankruptcy, which set the price just right for delta to take them over and dump debt. Not sure why this was never investigated as white collar crime.

    Advice to Management

    What goes around comes around.

  3. Helpful (1)

    "A"

    StarStarStarStarStar
    Former Employee - A/P Mechanical in Bell Buckle, TN
    Former Employee - A/P Mechanical in Bell Buckle, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Pinnacle Airlines (Less than a year)

    Pros

    people in the engine shop were nice, good to work with.

    Cons

    martial law, infighting, nepotism no respect.

    Advice to Management

    Pinched nickel airlines mentality will get you nowhere, get the its because you are too cheap to needed tooling, don't make underpaid mechanics buy their own drill bits.


  4. "Great...Until"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Records Administrator in Memphis, TN
    Former Employee - Records Administrator in Memphis, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Pinnacle Airlines full-time (More than 5 years)

    Pros

    Great benefits and pay structure

    Cons

    Bankruptcy and buyout wrecked the wonderful, small company feel

    Advice to Management

    Keep some of the original Express culture.


  5. "First Officer at Pinnacle Airlines"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Airline Pilot in Houston, TX
    Former Employee - Airline Pilot in Houston, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Pinnacle Airlines full-time (More than 3 years)

    Pros

    Good work schedule. Great co-workers.

    Cons

    Company files for bankruptcy. Upgrade time went from 4 years to unknown.


  6. "Customer service Assistant Manager"

    StarStarStarStarStar
    Former Employee - Customer Service Agent/Ramp Assistant Manager in Eads, TN
    Former Employee - Customer Service Agent/Ramp Assistant Manager in Eads, TN

    I worked at Pinnacle Airlines (More than a year)

    Pros

    Loved working with the internal as well as external customers....

    Cons

    The hardest we're
    Canceled flights and flight delays


  7. "Accounting"

    StarStarStarStarStar
    Former Employee - Accountant in Memphis, TN
    Former Employee - Accountant in Memphis, TN

    I worked at Pinnacle Airlines full-time

    Pros

    Great place to work. Nice people

    Cons

    The company went bankrupt and closed the office in Memphis

  8. "VP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Memphis, TN
    Former Employee - Anonymous Employee in Memphis, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Pinnacle Airlines full-time (More than 3 years)

    Pros

    Dedicated employees, some very good front-line management, relatively good pay for a regional airline, very friendly place to work.

    Cons

    Consolidation of three different airlines destroyed any semblance of a working culture. New leadership made no effort to address the integration, only the costs. Airline floundered for lack of visionary leadership.

    Advice to Management

    New Top Management--Never think you are smarter than everybody else in the room. Other executives - try to insulate the other employees from Top Management.


  9. "Great people working for this company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - MX Planner in Memphis, TN
    Former Employee - MX Planner in Memphis, TN
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Pinnacle Airlines full-time (More than 10 years)

    Pros

    Great people on staff. Became a very family oriented place to work. The compassion that the workers have for each other is very encouraging.

    Cons

    Company moved its operation to MN.


  10. "I don't know how to feel."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Scheduler in Minneapolis, MN
    Former Employee - Crew Scheduler in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Pinnacle Airlines full-time (More than 3 years)

    Pros

    It's a good company for entry level jobs. With the organization being small, you develop good relationships with those you work with.

    Cons

    The company displaced a lot of good personell when they decided to relocate the headquarters to Minneapolis. Some of the jobs require a knowledge base and due to the relocation, the majority of the employees that had been employed were replaced with new personel. I think this will be the ultimate down fall of the comapany

    Advice to Management

    take care of the employees


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