Pinnacle Airlines Reviews | Glassdoor

Pinnacle Airlines Reviews

116 reviews

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116 Employee Reviews

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Pros
  • Flight benefits were good at one time but long gone now (in 23 reviews)

  • All the pros for the company are gone now (in 2 reviews)

Cons
  • Bankruptcy and buyout wrecked the wonderful, small company feel (in 8 reviews)

More Pros and Cons

  1. "Low Morale throughout the company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pilot - First Officer in Detroit, MI
    Former Employee - Pilot - First Officer in Detroit, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Pinnacle Airlines full-time (More than a year)

    Pros

    Aviation is a great area to work in.

    Cons

    Lousy domiciles, poor morale, disorganized

    Advice to Management

    Connect with your employees.


  2. "Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Detroit, MI
    Former Employee - Flight Attendant in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pinnacle Airlines full-time (Less than a year)

    Pros

    So fun I loved it

    Cons

    Just wish they would have got comfortable with knowing my way around the airport before flying me to JFK but it was still great!

  3. "Not worthy of the 11 months and 21 days out of my life!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ground Service Agent in Memphis, TN
    Former Employee - Ground Service Agent in Memphis, TN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Pinnacle Airlines part-time (Less than a year)

    Pros

    flight privileges...401k, nice facilities at the airport and corporate headquarters...easy hire..adequate training

    Cons

    Plantation style management-bureaucratic Many degrees of separation between management and employees Poor inflight service delays favoritism

    Advice to Management

    Talk to employees.see what they don't like about working conditions...talk to customers see what they don't like about the service...talk to middle managers...see what they don't like about the tasks and strategy..have a meeting for the whole company and let the president speak once a month to each level of employees.have managers share the information by video. get the employees and customer's opinion on the leadership.no sex on the job!


  4. "Overall, Pinnacle was a satisfactory place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Aircraft Dispatcher in Memphis, TN
    Former Employee - Aircraft Dispatcher in Memphis, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Pinnacle Airlines full-time (More than a year)

    Pros

    The best part of working at Pinnacle was the friendly coworkers. Many lifelong friends were made during my time there. This made for a very pleasant work environment.

    Cons

    Due to the company's recent emergence from bankrupcy, salaries and benefits are less than desired. In addition, because of the company's move to Minneapolis from Memphis many of the most senior employees are no longer there. This leaves a lot of gaps in operational experience.


  5. "Mediocre at best"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Pinnacle Airlines full-time

    Pros

    Easy to keep your job because they continue to give warnings and if you take a test or review and fail, they just keep retraining until you pass.

    Cons

    Poor pay for the difficulty of the job, irate supervisors that always act inappropriately and unprofessionally, they hire people completely incompetent for the positions they have in the headquarters.


  6. "No organization at all with this company now that it has moved to Minneapolis."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Maintenance Manager in Minneapolis, MN
    Current Employee - Maintenance Manager in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Pinnacle Airlines full-time (More than 10 years)

    Pros

    Flight Benefits are ok but could be better

    Cons

    No Organization in the Mx department. The records department is pitiful.

    Advice to Management

    Get new CEO and below


  7. "Regional Airline"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN
    Positive Outlook
    Disapproves of CEO

    I have been working at Pinnacle Airlines full-time

    Pros

    Pinnacle is typical of the regional airlines. It is a great place to start a career as they will hire people straight out of school. The experience you get in 121 operations is easily transfer
    Able to other companies in the industry. There is almost always avenues for advancement which is also a great learning opportunity.

    Cons

    You will never get rich working there. They have a policy of paying middle of the industry average for other small regional airlines. In fact, it is easier to to get a higher salary by leaving and coming back than through years of loyal service.

    Advice to Management

    Honestly evaluate employees and pay them what they are worth to retain the talent that is hired. It would go a long way toward building a more stable and knowledgable workforce.

  8. "Regional Airline for stepping stone"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pilot - First Officer in Detroit, MI
    Current Employee - Pilot - First Officer in Detroit, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Pinnacle Airlines full-time (More than a year)

    Pros

    Used to have quick upgrade times

    Cons

    Pay was really bad, now more competitive. If you on reserve you have no life.


  9. "Failing company when I left.....reason for leaving"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - First Officer in Memphis, TN
    Current Employee - First Officer in Memphis, TN
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Pinnacle Airlines full-time (More than 3 years)

    Pros

    Days of that are not offered in corporate world - sometimes on reserve, I wasnt used. Major and only pro - I got to fly an airplane, which is what I wanted to do.

    Cons

    People, management, salaries, junior manning, unorganized...mostly everything at the time. I hear they are however, cleaning up their act.

    Advice to Management

    Need to hire to CEO


  10. "Incompentent, hillbilly, moron airline"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Operations in Memphis, TN
    Former Employee - Flight Operations in Memphis, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Pinnacle Airlines full-time (More than 5 years)

    Pros

    The job paid "okay" for Memphis and the amount of work that I did. I actually had free time to learn some new skills on the job and help other people who needed it.

    Cons

    This airline was terrible, especially after 2008. Upper and middle management was a joke. There were a lot of office politics, unfairness, and general mistreatment of employees. I could see that some of the entry-level and lower level employees really getting screwed. Layoffs happened frequently. Pilots were treated poorly, but they kinda brought it on themselves because of their greedy, robot-machine union. I feel more sympathy for some of the ground workers and dispatchers.

    Advice to Management

    Get an education. Learn how to type. Learn how to spell properly in your emails. Learn how to treat people properly. Don't think that yelling at people is an effective way to get them to work harder. Maybe find another profession.


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