Pinnacle Airlines "memphis" Reviews | Glassdoor

Pinnacle Airlines Employee Reviews about "memphis"

Updated Aug 9, 2015

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2.1
13%
Recommend to a Friend
23%
Approve of CEO
Pinnacle Airlines President & CEO Ryan Gumm (no image)
Ryan Gumm
4 Ratings
Pros
Cons
  • "AIRLINE INDUSTRY AT THAT POINT IN TIME WAS EFFECTED NEGATIVELY(in 16 reviews)

  • "Corporate left Memphis TN to relocate to MN(in 11 reviews)

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Reviews about "memphis"

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  1. "Employment Document Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Memphis, TN
    Recommends
    Positive Outlook

    I worked at Pinnacle Airlines

    Pros

    Great place to work, Great Environment, Every body Friendly.

    Cons

    Corporate left Memphis TN to relocate to MN

    Advice to Management

    Pay should be a bit more for New Hires

    Pinnacle Airlines2015-04-19
  2. "Accounting"

    StarStarStarStarStar
    Former Employee - Accountant in Memphis, TN

    I worked at Pinnacle Airlines full-time

    Pros

    Great place to work. Nice people

    Cons

    The company went bankrupt and closed the office in Memphis

    Pinnacle Airlines2015-08-10
  3. "Overall, Pinnacle was a satisfactory place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Aircraft Dispatcher in Memphis, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Pinnacle Airlines full-time for more than a year

    Pros

    The best part of working at Pinnacle was the friendly coworkers. Many lifelong friends were made during my time there. This made for a very pleasant work environment.

    Cons

    Due to the company's recent emergence from bankrupcy, salaries and benefits are less than desired. In addition, because of the company's move to Minneapolis from Memphis many of the most senior employees are no longer there. This leaves a lot of gaps in operational experience.

    Pinnacle Airlines2013-06-17
  4. "Incompentent, hillbilly, moron airline"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Flight Operations in Memphis, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Pinnacle Airlines full-time for more than 5 years

    Pros

    The job paid "okay" for Memphis and the amount of work that I did. I actually had free time to learn some new skills on the job and help other people who needed it.

    Cons

    This airline was terrible, especially after 2008. Upper and middle management was a joke. There were a lot of office politics, unfairness, and general mistreatment of employees. I could see that some of the entry-level and lower level employees really getting screwed. Layoffs happened frequently. Pilots were treated poorly, but they kinda brought it on themselves because of their greedy, robot-machine union. I feel more sympathy for some of the ground workers and dispatchers.

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    Advice to Management

    Get an education. Learn how to type. Learn how to spell properly in your emails. Learn how to treat people properly. Don't think that yelling at people is an effective way to get them to work harder. Maybe find another profession.

    Pinnacle Airlines2013-05-28
  5. "In Bankuptcy!!!! Company is very unstable..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Ground Service Agent in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook

    I have been working at Pinnacle Airlines part-time for more than 10 years

    Pros

    Great flight benefits if you want to see the world.

    Cons

    In bankruptcy now... things going downhill fast...Company may be relocating from Memphis to a place unknown. Ramp and Customer taken over by Delta Globa Services...

    Pinnacle Airlines2012-09-01
  6. Helpful (1)

    "How I will never be treated again."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Pilot in Detroit, MI
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Pinnacle Airlines

    Pros

    It was a place for a furloughed freight dawg to build some flight time in turbine aircraft, to be able to get some experience on a glass flight deck, and to learn how an airline should NOT be run.

    Cons

    These rednecks and corporate sycophants think that they're still flying 20 turboprops out of Memphis. It's no wonder that they fell apart when they were given an actual fleet of aircraft...the Norther Mississippi Flying Club was bound to screw that up. The only thing that holds this airline together is the employees on the line...the pilots, the FA's, the mechanics, and the agents pushing hard to get things done. It's not going to be long before Pinnacle is a bad memory...for a great number of people. And the reason it will be so is the people running the company...right into the ground.

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    Advice to Management

    Get out...go away...and never return. Get out of the airlines. You have proven yourselves incapable of even the most basic tenets of business in aviation. I'm done even caring about anything you say or do.

    Pinnacle Airlines2012-05-11
  7. Helpful (1)

    "get in, do your time and leave"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    A&P Pinnacle Airlines in Detroit, MI
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Pinnacle Airlines

    Pros

    1) work on commercial jets 2) flight benefits 3) not a bad place out of school 4) no union

    Cons

    1) pay not the greatest 2) speed over quality 3) high turnover 4) poor management 5) base managers and foreman treat the mechanics like crap 6) NO COMMUNICATION between any part of the company starting from the top and on down 7) terrible training company (learn as you go, then get written up for not knowing enough) 8) have to deal with the constant "hair on fire mentality" 9) as of 2012 no more pay raises 10) only incentives are "you got through the day without being written up", no bonuses (unless you work in Memphis HQ, then you do every quarter, at least 11) lack of inventory of parts required to do daily fuctions 12) "health benefits" *note sarcasm* 13) expected to do way more than time permits, LOTS of cutting corners and lack of safety equipment. 14) If you can't get a 3 hour job done in 1 we will replace you with someone that can 15) doing procedures by the book optional 16) Ramco computer system (logbook entries, inventory systems and etc.) is a nightmare at best I could continue but I'm getting sick of typing

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    Advice to Management

    remember where you came from. Spend a day on the line doing gate calls here in DTW in January when it's 10 degrees out with 25mph winds, then go inside at the end of your shift to be handed a piece of paper that informs you that you will not be receiving any more raises. After doing that, then come talk to me about what your goals are

    Pinnacle Airlines2011-12-17
  8. "A good place to start your aviation career."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Sector Supervisor in Memphis, TN
    Doesn't Recommend
    No opinion of CEO

    I have been working at Pinnacle Airlines

    Pros

    Plenty of opportuinties to move up as long as you stick around long enough. Full benefits Free flights/travel City wide discounts

    Cons

    Not the brightest co-workers in the world. Memphis is an awful city Pay and compensation is below average for this industry.

    Pinnacle Airlines2011-06-04
  9. "STAY AWAY!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Aircraft Dispatcher in Memphis, TN
    Doesn't Recommend
    No opinion of CEO

    I have been working at Pinnacle Airlines

    Pros

    Positives are far outweighed by negatives. Jumpseating privileges are the most worthwhile benefit. Pinnacle employees pay to fly plus 6 international passes but no buddy passes. Health benefits used to be industry leading... until they DOUBLED in monthly cost. Headquarters will be moved to downtown Memphis in the fall, however this makes it more difficult to get to the airport from work and raises concerns about personal safety outside the building after dark.

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    Cons

    Where do I start?! I was surprised to see the CEO resign on two weeks notice - very odd at the executive level and a sign of serious issues at the top. This company's SOC has earned a horrible reputation in the industry for good reasons. This SOC has the highest turnover I HAVE EVER SEEN in any workplace but management doesn't care - as long as Dispatchers keep walking out, newly licensed green horns who need to pay back student loans will jump into the fire, thus keeping costs low. The pace, workload and stress of the job, especially during irregular operations, can be overwhelming. It's just not worth the pay. Speaking of pay, check your paystubs! Need to make a schedule adjustment? Read your contract! The company does everything it can to short you or deny coverage to save a buck. Don't count on your union to support you either; they are clueless. As stated before, the cost of health insurance shot through the roof and flight benefits are not free. Flights in and out of Memphis are being cut by up to 25% in the next year so it is becoming increasingly difficult to find a seat and FedEx does not allow offline dispatch jumpseaters. So why bother? Do yourself a favor and STAY AWAY!

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    Advice to Management

    Invest in your SOC! Investigate the route causes of the embarrassing turnover.

    Pinnacle Airlines2011-03-30
  10. "Good for getting experience in the airline industry but horrible upper management."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Customer Service Agent 
    Doesn't Recommend
    Disapproves of CEO

    I worked at Pinnacle Airlines

    Pros

    Flight benefits, good experience for first time airline industry employees

    Cons

    Horrible upper management. Instead of hiring people from with in to move up into upper management positions that have airline related experience, the people in corporate positions in Memphis just have practical business experience which doesn't lead to growth in the company or common sense procedures. Corporate does little to support outstation managers and goes out of their way to make things as difficult as they can. They don't supply stations with all the necessary equipment, rather they overload some stations with equipment that doesn't get used as it should and make other stations work harder than they should.

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    Advice to Management

    Hire from within and move up people who have a clue what they are doing and reward good work ethic instead of putting in people from the "good ol' boys" network who don't have much of a clue as to how they should actually be doing their jobs. Be more supportive of outstations and provide better and more constructive feedback instead of beating down employee morale. Customer Service begins with employees at the bottom of the ladder. Supporting them better will go a long way in making your company a better brand.

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    Pinnacle Airlines2012-04-05
Found 12 reviews