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Pinnacle Property Management Services

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Pinnacle Property Management Services

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Pinnacle Property Management Services Reviews

Updated Feb 3, 2021

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Found 355 of over 364 reviews

3.5
60%
Recommend to a Friend
87%
Approve of CEO
Pinnacle Property Management Services President and CEO Rick Graf
Rick Graf
163 Ratings
Pros
  • "Great Benefits Package and Rent Discounts(in 19 reviews)

  • "Positive work environment, supportive, good pay(in 10 reviews)

  • Cons
  • "Work/Life balance doesn’t seem to exist(in 16 reviews)

  • "Lack of empathy towards their employees during a pandemic along with no support for hourly employees who have lost a lot financially this year(in 9 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Great

      Jan 21, 2021 - Property Manager in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      This is a great company.

      Cons

      I have no cons for Pinnacle

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    2. 4.0
      Current Employee, more than 1 year

      Can be a really great job if you are at the right property with the right boss!

      Oct 6, 2020 - Part Time Leasing Agent in Las Vegas, NV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent hourly wage with commissions on top. You get to interact with different people every day. You're not sitting in an office all day, you get to walk around the property and give tours.

      Cons

      The biggest con isn't going to be the job it's going to be the management. Some managers don't train you and expect you to be able to know how to do everything, even as an entry level employee. Some managers will also assign you too much work with not enough time to complete. There's nothing wrong with being assigned work, but on top of answering phone calls, giving tours, and doing inspections there's not always enough time to get everything done.

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    3. 3.0
      Former Employee, more than 1 year

      Disheartening!

      Nov 10, 2020 - Former Property Manager in Marianna, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Working for Pinnacle was a great experience despite the long hours while being on salary. The daily interaction with the community was very rewarding. Taking part in the restoration of the property after being devastated by a hurricane. Making a true impact.

      Cons

      Large corporate buy out. Every employee is just a number. Upper Management does not hesitate to allow site team to take the responsibility when a investigation occurs. Such a large corporation that incidents are easily blamed on the newest employee. With such a demand it is easy for Regionals to continue to get away with such behavior.

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    4. 2.0
      Former Employee

      Saddening

      Dec 4, 2020 - Onsite Worker 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Decent Pay - Flexibility under the right bosses - Team was strong

      Cons

      - Lack of empathy towards their employees during a pandemic along with no support for hourly employees who have lost a lot financially this year - They say they invest in their employees but I have seen multiple times people be looked over for promotions to just hire someone from the outside - West coast regionals don't help at all just send stuff back down for property to have to figure out - Lots of confusion around corporate merger that was going to happen at the end of year. Didn't want to be apart of that

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      1 person found this review helpful
    5. 3.0
      Former Employee, less than 1 year

      Maybe it'll get better after the merger with C+W?

      Feb 3, 2021 - Property Manager in Golden Valley, MN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Pay and Benefits Package

      Cons

      Unrealistic expectations and lack of empathy towards staff

      Continue reading
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    6. 4.0
      Former Employee, more than 1 year

      Great

      Feb 3, 2021 - Human Resources Expert in South San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      working hours working hours working hours

      Cons

      benefits benefits benefits benefits benefits

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    7. 4.0
      Former Employee, more than 3 years

      Pinnacle Review

      Jan 20, 2021 - Leasing Consultant in Orlando, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits and company takes care of employees who work hard.

      Cons

      Company often did not own property. Software updates sometimes worse that the original.

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    8. 4.0
      Former Employee, more than 3 years

      Great Company

      Jan 25, 2021 - Vice President in San Antonio, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Company to work for

      Cons

      Too many hours but great benefits

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    9. 5.0
      Former Employee, more than 10 years

      Large Company, small feel

      Jan 11, 2021 - Senior Property Manager in Bellevue, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great tools, leadership, entrepreneurial, great people, good values.

      Cons

      programs start and end with little notice

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    10. 4.0
      Current Employee, less than 1 year

      Good

      Jan 12, 2021 - Maintenance Technician in Pom-o-sa Heights, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good working environment over all

      Cons

      Working is a hassle but good

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    Viewing 1 - 10 of 355 Reviews

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