Pinnacle Security Reviews | Glassdoor

Pinnacle Security Reviews

Updated May 20, 2017
29 reviews

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3.4
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Pinnacle Security CEO Christopher Munday
Christopher Munday
13 Ratings

29 Employee Reviews

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  1. "Summer Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SECURITY Systems SALES REPRESENTATIVE in Las Vegas, NV
    Former Employee - SECURITY Systems SALES REPRESENTATIVE in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Pinnacle Security (Less than a year)

    Pros

    Good earning potential for college student.

    Cons

    Lack of training. No work/life balance. Long hours.


  2. "They paid well but had "catches" in their compensation."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AREA SALES MANAGER in Lehi, UT
    Former Employee - AREA SALES MANAGER in Lehi, UT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Pinnacle Security full-time (More than a year)

    Pros

    Made a lot of money with some highly motivated people. They had great incentives and prizes that were given out to reps.

    Cons

    Didn't hold up their end when it came to some of the verbal agreements we had made. Their compensation could be changed on the fly which only hurt managers.

    Advice to Management

    Make sure your regionals support the managers instead of finding ways to cover their own butts.

  3. "Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Orem, UT
    Former Employee - Anonymous Employee in Orem, UT
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Pinnacle Security full-time (More than 3 years)

    Pros

    Pinnacle is a vibrant, exciting environment, with a young work-force. Fast-paced and challenging.

    Cons

    Growth of company requires constant change, so not for the fainthearted. Image of company suffered under some shady contracted sales reps.

    Advice to Management

    Weed out the abusers of the industry. Focus on core competencies.


  4. "mixed bag"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Technician Manager in Collierville, TN
    Former Employee - Area Technician Manager in Collierville, TN
    Approves of CEO

    I worked at Pinnacle Security (More than a year)

    Pros

    Opportunities to see and travel the country. Met amazing customers and was given leadership opportunities.

    Cons

    Lacked controls on unethical sales teams. Sales staff were rarely fired for misbehaving.


  5. "Mr"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Anonymous Employee in Orem, UT
    Former Employee - Anonymous Employee in Orem, UT

    Pros

    Good at it and all

    Cons

    Less at the end of the day


  6. "It was a good job flexible hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Technician in San Jose, CA
    Current Employee - Security Technician in San Jose, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Pinnacle Security full-time (More than a year)

    Pros

    Sometimes you have to work late but other then that is was ok

    Cons

    You have to deal with a lot of unhappy customers

    Advice to Management

    The coordination needs to be worked on


  7. "Not a good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Sales Representative in Buffalo, NY
    Former Employee - Security Sales Representative in Buffalo, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    You get to learn how to sell door to door

    Cons

    Long hours
    Lack of training
    It is seasonal work during the summer, so it is very hot.

  8. "Competitive pay, Treats their employees well"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Sales Representative in Bowling Green, KY
    Former Employee - Security Sales Representative in Bowling Green, KY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Pinnacle Security full-time (More than a year)

    Pros

    The company was honest & up-front with me about the payscale. The harder you work, the more you get paid and it is nice to be able to go out and spend a summer with your best buds.

    Cons

    100% commission can be difficult to maintain as a lifestyle, 60 hour weeks can be brutal at times :-) For my wife and I it was too much and eventually caught up with us. The pay is super high but the lifestyle is imbalanced during the summer months.

    Advice to Management

    Make sure that each sales team has enough experienced managers to ensure a successful summer


  9. "I loved working at Pinnacle"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Orem, UT
    Former Employee - Anonymous Employee in Orem, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Pinnacle Security full-time (More than 3 years)

    Pros

    i enjoyed the open and fun atmosphere

    Cons

    the company is very sales intensive

    Advice to Management

    keep up the great work


  10. "Best company I have ever worked for. I wish they hadn't sold to Protection One"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Orem, UT
    Current Employee - Sales Representative in Orem, UT
    Positive Outlook
    No opinion of CEO

    I have been working at Pinnacle Security (More than 3 years)

    Pros

    Good pay. Good atmosphere. Great owners and management. I've always felt valued here. Great place to work hard and be paid well.

    Cons

    None. I have to fill this with 20 words so... Awesome great fun good pay supportive good owners good managers awesome people happy customers

    Advice to Management

    Ditch P1 as soon as you're able and build this again. Your employees that have been grandfathered in to P1 are miserable there.


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