Pinnacle West Reviews | Glassdoor

Pinnacle West Reviews

13 reviews

Filter

Filter

Full-time Part-time

3.6
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Pinnacle West Chairman, President, and CEO Don Brandt
Don Brandt
9 Ratings

13 Employee Reviews

Sort: Popular Rating Date

  1. "adm"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Designer in Phoenix, AZ
    Former Employee - Designer in Phoenix, AZ
    Recommends
    Positive Outlook

    I worked at Pinnacle West full-time

    Pros

    challenging.grwing companyinagrowing state

    Cons

    energy needs of the state add to pollution. need for a balanced source.

    Advice to Management

    more pay


  2. Helpful (2)

    "Working at the Navy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Aux Operator Senior in Buckeye, AZ
    Former Employee - Aux Operator Senior in Buckeye, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    I worked at Palo Verde Nuclear Generating Station. It was not completely like working for Pinnacle West. It was a bit more relaxed in enforcing some company policies. The pay for working at a nuke plant is much better than other types of electrical generating plants.

    Cons

    The whole company has become very impersonal. They brought in an outside company to determine your eligibility for things like time off for family illness, short and long term disability, and other paid time off benefits. Working at PVNGS in particular had become almost unbearable. Just getting from the parking lot to your work place inside the protected area, you may have to walk a mile. The drive to work can take well over an hour due to where it was built. They seemed to operate under crisis management mode 75% of the time.

    Advice to Management

    Listen to your employees and implement some of their ideas. Don't set unreachable goals for bonuses. Stop treating your employees who have been there for 30 years like they are more a burden to the company than an asset.


  3. "Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intern in Phoenix, AZ
    Current Employee - Intern in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great employee development and work/life balance

    Cons

    It can be political at times

    Advice to Management

    Great management, perhaps less political in some cases


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Retirees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Pinnacle West full-time (More than 10 years)

    Pros

    None I can think of. I will have to adlib now because of their 60 word minimum.
    Was a good company to work for a few years ago.

    Cons

    2015 has thrown out our health care and prescription coverage. The pittance of $107 a month doesn't even cover a fourth of what I will have to pay out next year. Plus completely lost coverage of one member of the family.
    See above Just another example of


  6. Helpful (4)

    "Think Twice"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Professional in Phoenix, AZ
    Current Employee - IT Professional in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Pinnacle West full-time (More than a year)

    Pros

    The company has good benefits and the location is acceptable. They are trying to improve their culture.

    Cons

    They are too byreaycratic and political. They are extremely slow to accept change. Leadership is focused on their own survival and retirement. Change and improvement are almost impossible, and if their is a cost associated to the improvement, might as well drop it. Looking for followers, not change agents.

    Advice to Management

    Invest in your people, the right people. Hold them accountable for their decisions or lack of decisions. Invest in the future, as you have aged in regards to technology, culture and vision.


  7. "A great employer really support employees with needed programs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Pinnacle West full-time (More than 10 years)

    Pros

    Help me meet my educational goals.

    Cons

    You must be aggressive to make it.

    Advice to Management

    Keep up the good work.


  8. Helpful (6)

    "The clock is ticking"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Professional in Phoenix, AZ
    Former Employee - IT Professional in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Pinnacle West full-time (More than 8 years)

    Pros

    Great Customer Base, Well Run Base Power Plant, Great Field Personnel, Nice downtown working area, Good Cafeteria, Covered Parking downtown,

    Cons

    Cost cutting is not a strategy, a long term tactic, or a new innovative idea. The current employees are literally unrecognizable from just a few years ago, but the media is strangely silent on the continuous layoffs that occur there.

    Advice to Management

    Build the people of the company. They are the company.


  9. Helpful (5)

    "The company has gone from great to sad."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Professional in Phoenix, AZ
    Former Employee - Professional in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pinnacle West full-time (More than 10 years)

    Pros

    Competitive salaries, good benefits, very competent front line employees.

    Cons

    The culture in just a few years has become this being a great company to work for to a company where you just want to come in, do your 8 hours and leave it all behind. I made some great friendships and were involved in some amazing projects during my time at APS. It all started going downhill as a company when Mr Post retired. Loyalty somehow became a disdained attribute from leadership. When executive leadership was replaced by the new CEO, with what I call "gunslingers' the writing was on the wall. The capable and competent company from a mere few years back changed with the culture brought in by the replaced executive leadership. I actually heard a VP tell a mid level manager he must not be motivated because he had been with the company for over 15 years and must be content with the status quo. I was replaced by a program I implemented and was only told I was going to be replaced when a coworker and I responsible for the department budget discovered a shortfall in the pending year budget. As a retired military veteran I find no honor in this company or in the majority of mid range managers. The mangers and directors left after the vetting of leadership are for the vast majority, spineless "yes" persons (who I do not blame if they want to keep there jobs) incapable of an independent thought that executive leadership would let them implement if they did. I could go on

    Advice to Management

    Resign and give back the outrageous salaries and other compensation you have and are taking on the backs of your employees and customers.


  10. "Great company and people"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reactor Operator in Phoenix, AZ
    Current Employee - Reactor Operator in Phoenix, AZ
    Recommends
    Approves of CEO

    Pros

    Large organization, various opportunities, tuition reimbursement

    Cons

    Shift work can be challenging, especially with forced OT days.


  11. Helpful (2)

    "Good place to work, Great culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Approves of CEO

    Pros

    Values based corporate culture, really focus on taking care of customers
    Opportunities to learn multiple areas
    Great benefits
    Interdepartmental cooperation
    Good learning opportunity

    Cons

    Salary lower than comparable jobs elsewhere
    Difficult to get full time position
    No job security in what was previously considered a place to build a lifelong career

    Advice to Management

    There is a bit of a disconnect between customers and the company. Many people in the community do not understand the need for rates to be where they are, even though the company is very conscientious of offering energy at a fair price. More communication with customers to educate on where their utility bill dollars are being used could help.


Showing 13 of 14 reviews
Reset Filters