Pinpoint (Australia) Reviews | Glassdoor

Pinpoint (Australia) Reviews

Updated February 13, 2017
6 reviews

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  1. "Ok place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    Casual work environment, flexible hours and leave, not a lot of micromanaging, access to management and employees at all levels

    Cons

    Lack of leadership in management, weak company culture, limited career growth possibilities, no structured education program upon employment, reactive management not proactive


  2. "Good tech stack but aging. Bad management practices based on deadlines."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Senior Software Engineer in Sydney (Australia)
    Former Contractor - Senior Software Engineer in Sydney (Australia)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Pinpoint (Australia) as a contractor (Less than a year)

    Pros

    Good tech stack.
    Very good tech stuff.
    Good party.
    Good pay. Flexible hour
    Job security as part of MasterCard inc

    Cons

    It all went bad when new manager come and demand productivity. Dev is expected to follow detailed task breakdown and just produce code.

    There are no room for thinking/design.

    Target is set really really high. Double the previous average.

    Advice to Management

    Dev is not monkey.


  3. "Great people, little to no advancement opportunities..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Loyalty/Products in Rozelle (Australia)
    Former Contractor - Loyalty/Products in Rozelle (Australia)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Pinpoint (Australia) as a contractor (More than 3 years)

    Pros

    Energetic, innovative and dynamic staff. Very relaxed and casual work culture. Junior management is supportive and hours are flexible.

    Cons

    Employs cost cutting measure at the expense of quality, staff moral and productivity. Budgeting issues resulting in short staffed teams where the role of two or three positions are crammed into one with high expectations and little to no results. High staff turnover, minimal training and scarce opportunities for career development and role permanency.

    Reactive approach and competitors are leaps and bounds ahead in technology.

    However, Mastercard's acquisiton of the company provides great potential... results are yet to be seen. I hope the staff that are still employed can wait it out.

    Advice to Management

    G/M level and senior level management need to increase focus on staff recognition. More resources need to be invested in training and education programs. Increase visibility of HR department and opportunities for career growth/advancement.

    (MC) needs to bring in new management with more direction and initiative. Exisiting senior management style/methods are not in line with new company direction and values.


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  5. "Times are changing ........."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Rozelle (Australia)
    Current Employee - Director in Rozelle (Australia)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Pinpoint (Australia) full-time (More than 10 years)

    Pros

    Great work culture within line staff. Energetic, youngish, educated and creative.
    New office with great facilities. Best Xmas parties!
    Pay senior staff very well due to long term employees.
    Now owned by Mastercard, big brand name with very professional systems in place

    Cons

    Previous owner was dynamic, strong leader, however her business practices were highly immoral aka illegal and purely based on profit - totally against company ethos.
    Mastercard now learning that they may have acquired a ''lemon'', hence major cuts will need to be made. We all wonder how their auditors missed the dodgy books!?
    Senior level staff just hanging in for the ride and they are highly paid with not much to do. If MC want them gone, they will have to pay them out. Hence, moral very low as future if unknown.

    Advice to Management

    Keep cutting costs but look to the top to find savings. Bring in new blood as the GM level have been there too long sponging off Kim.
    No doubt once the dust settles and the old blood has left the building, MC can bring in their people to steer the ship in the right direction. In the interim, we all hope our jobs are saved.


  6. "Company with potential to be great that's in need of reality check"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous
    Current Employee - Anonymous
    Doesn't Recommend
    Positive Outlook

    I have been working at Pinpoint (Australia) full-time

    Pros

    Pinpoint provides relaxed work environment with little stress and good work/life balance. Lot of the managers are supportive and understanding. There are some creative, smart and driven and some average employees, just like anywhere else. Colleagues are generally very friendly and welcoming. Company offers additional leave for christmas and birthday to everyone.

    Cons

    Pinpoint's culture has been - to a point, negatively affected by its (now former) owner who, calls all the shots, so nobody in the company is really empowered to make decisions which is shame because it is full of smart people. No real training or transfer opportunities exist for non-managerial staff, there are no career plans. Frequent changes of strategic direction for some departments, reasons for which are rarely explained. Employees often rely on rumours which spread with speed of light throughout networks of decade long staffers. Most of the information are secret and only selected few know the details. Instances of unethical behaviour are sometimes tolerated or driven by the execs. Company is crawling with directors who have been part of the 'pinpoint family' for years and who in some cases look after teams of 5 or less people.

    However Pinpoint was recently purchased by Mastercard and a lot of the above might be changing, depending on whether the new management takes up the opportunity at hand. I truly hope they will not be afraid to shake up the old culture in order to create leaner, more professional company, that has potential to be truly outstanding.

    Advice to Management

    Pay more attention to your people, empower them and make them accountable for their decisions. Take best practices from other companies and implement them in Pinpoint - do not be fooled by the display of company values on the kitchen wall.


  7. "A very enjoyable 5 years at Pinpoint. I learnt and developed my skill set after joining from client side marketing."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Sydney (Australia)
    Current Employee - Director in Sydney (Australia)
    Doesn't Recommend
    Negative Outlook

    I have been working at Pinpoint (Australia) full-time (More than 5 years)

    Pros

    Dynamic, Fun, Young, Educated workforce, great benefits for senior staff, multiple business units, growth

    Cons

    Lack of training, No visable HR department, Unethical practices at the Executive levels, Privately owned hence Founder makes all decisions, long serving workforce hence lacking creativity it once had, years behind competitors in technology/digital, no transfer opportunities

    Advice to Management

    Empower staff they are your greatest asset. Use ethical means to profit.