Pitney Bowes Reviews | Glassdoor

Pitney Bowes Reviews

Updated September 20, 2017
1,204 reviews

Filter

Filter

Full-timePart-time

3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Pitney Bowes CEO Marc Lautenbach
Marc Lautenbach
388 Ratings

1,204 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Upper management needs to listen to be more open to suggestions from the sales force (in 40 reviews)

  • Work life balance to PB is a big zero (in 17 reviews)

More Pros and Cons

  1. "Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Stamford, CT
    Former Employee - Marketing in Stamford, CT
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Pitney Bowes full-time (Less than a year)

    Pros

    Great company! Very competitive benefits. Fast paced, keeping the job interesting. Adoption of new technologies and skills empowers personal growth. The company is bringing in bright and energetic talent that support Marc L.'s re-branding of the company. The new hires are motivated, work great in teams and are well equipped to operate in a matrix environment.

    Cons

    Still too many of the "old guard" remain within the organization that refuse to change. They live in the past ignoring the fact that the industry and the customer needs have changed endangering the long-term future of the company.

    Advice to Management

    Need to aggressively weed out the "old guard" especially in mid management and lower levels as this is where strategies are stopped. Replace the "old guard" with new talent that understands new technologies and skill sets that are necessary to succeed long-term.


  2. "Good Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Major Account Manager in Denver, CO
    Former Employee - Major Account Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pitney Bowes full-time (More than 5 years)

    Pros

    Pitney Bowes is evolving from a company known for mail machines to a true technology solutions company. Management is good at communicating the company vision and strategy. The pay structure is competitive and the benefits are excellent.

    Cons

    My experience was Pitney Bowes is trying to do to many things at the same time, which caused some confusion. They have gone through a couple of sales cut backs and reduced the outside sales force to almost nothing.

    Advice to Management

    Understand the logistics and shipping industry better. Release products that are truly ready for the market.

  3. "Customer Care Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Pitney Bowes full-time

    Pros

    Really nice colleagues, team players. I have learned a lot from working here.

    Cons

    Small salary raises. small career opportunities

    Advice to Management

    Invest in them, keep experienced employees,


  4. "Service Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Pitney Bowes full-time

    Pros

    Great company to work for.

    Cons

    Pay could have been better


  5. "Great Flexibility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Stamford, CT
    Current Employee - Anonymous Employee in Stamford, CT

    I have been working at Pitney Bowes full-time (More than 5 years)

    Pros

    Company is flexible and encourages work/life balance

    Cons

    Compensation is below other companies in the area


  6. "Senior Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Pitney Bowes full-time

    Pros

    Awesome company to work for, honest, dependable

    Cons

    A lot is dependent on quarter earnings and reports

    Advice to Management

    create a plan that attracts top-talent and retains top-talent


  7. "Systems Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Engineer in Los Angeles, CA
    Former Employee - Systems Engineer in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pitney Bowes full-time (More than a year)

    Pros

    Good Benefits. Steady Work. Plenty of Opportunity for training.

    Cons

    Most employees work remotely. You can go months without seeing another employee, and even longer for your own management.

  8. Helpful (1)

    "Poor Communication"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Products and services are useful & competitive

    Cons

    Poor communication between business units and corporate leadership


  9. Helpful (1)

    "Very employee oriented"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Supply Sales Representative in Spokane, WA
    Current Employee - Inside Supply Sales Representative in Spokane, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pitney Bowes full-time (Less than a year)

    Pros

    The pay is amazing. I sell supplies by making outbound calls to current customers. The bonus opportunities are way more than I made selling health and life insurance. Benefits are great from DAY ONE. They almost always have something going for the employees, contests, free lunch, awards ceremonies, etc. I feel there is room to grow in this company and I plan on staking my career here. The company is making some big changes in reinventing itself and we get to be a part of that change.

    Cons

    Making the same outbound calls all day can be boring, it's true. Some days can be frustrating as well, but, if you are motivated and stick with it, it is a great job.

    Advice to Management

    I think the management is great. I actually met and shook hands with the CEO this week, which being an entry level employee at a site literally across the country from his base of ops, is pretty awesome. My only advice would be to be more inclusive with the statistics, sales comparisons, trends, that sort of thing. It would help keep the lower level staff more engaged.


  10. Helpful (1)

    "Caring for Internal Clients"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Spokane, WA
    Former Employee - Customer Service Representative in Spokane, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Pitney Bowes full-time (More than 8 years)

    Pros

    I was able to adopt a great deal of skills and master them for the time I was employed at Pitney Bowes.

    Cons

    The leaders and higher ups are receiving bonuses and are earning a pay that could be reduced drastically so they wouldn't have to lay off seasoned employees.


Showing 1,204 of 1,256 reviews
Reset Filters