Pitney Bowes Reviews | Glassdoor

Pitney Bowes Reviews

Updated April 22, 2017
362 reviews

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362 Employee Reviews

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Pros
  • company provides a good work life balance (in 139 reviews)

  • Flexible working environment - ability to work from home as needed (in 34 reviews)

Cons
  • Upper management needs to listen to be more open to suggestions from the sales force (in 38 reviews)

  • People misusing work-life balance doing work from home for no good reason and eventually cost is paid by the employees who actually work (in 16 reviews)

More Pros and Cons

  1. "Mailroom at Pitney Bowes"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Stamford, CT
    Former Employee - Anonymous Employee in Stamford, CT
    No opinion of CEO

    I worked at Pitney Bowes (More than 8 years)

    Pros

    Great vacation package. Opportunity to try different jobs.

    Cons

    Pay, support, non uniform discipline among employees.

    Advice to Management

    One up managers need to support front-line managers.


  2. "Senior Network Administrator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Network Administrator in La Vista, NE
    Former Employee - Senior Network Administrator in La Vista, NE
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Pitney Bowes (Less than a year)

    Pros

    Good benefits, pay was good

    Cons

    Lots of travel, lots of meetings, new equipment is promised but takes forever to get. No time for training


  3. "Service Technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Technician in Hartford, CT
    Current Employee - Service Technician in Hartford, CT
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Pitney Bowes full-time (More than 10 years)

    Pros

    Benefits are good working for a large corporate company.

    Cons

    Schedule. Lack of leadership. Lack of rewards.

    Advice to Management

    Post schedule in advance so that workers can plan personal things around there job and not wait till last minute.
    A leader should lead not boss.


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  5. "field service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Product Specialist in Asheville, NC
    Former Employee - Field Product Specialist in Asheville, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Pitney Bowes full-time (More than 10 years)

    Pros

    good benefits. people were great, pay was below average. steady work up until layoff. vacation accrument was amazing had 5 weeks a year with the option to purchase a 6th week

    Cons

    Dying industry for last several years. Very stressful at times and since the late 90s company has went into save every penny mode. Working on every scab junk equipment that is thrown their way.Poor leadership at the top.

    Advice to Management

    Take better care of your employees they are some the highest skilled techs in the industry and deserve to be paid as such. Make better decisions on what 3rd party accounts to take on.


  6. "Wasn't sure what my job title was"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Entry in Pewaukee, WI
    Former Employee - Data Entry in Pewaukee, WI
    Recommends

    Pros

    my job was with the mailroom but I worked sorting, filing, and copying for the insurance adjustors for Indiana Insurance

    Cons

    My supervisor was mad at me because the temp agency sent me in and her boss never told her to expect me. So, she was mad at me for it.


  7. "Program Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Program Manager in Farmington Hills, MI
    Former Employee - Program Manager in Farmington Hills, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The employees were great people, support staff made working there a good experience.

    Cons

    Upper management was not concerned with the needs of CSR or claims processors. Cliques were established.

    Advice to Management

    Learn to treat your workers fairly and stop being involved in office gossip.


  8. Helpful (3)

    "site coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - U S Site Coordinator in Albuquerque, NM
    Former Employee - U S Site Coordinator in Albuquerque, NM
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Pitney Bowes (More than 5 years)

    Pros

    worked with good people. Good team environment. Most of the employees were always willing to lend a hand.

    Cons

    upper management has been chiseling away at benefits for years. Recently had a friend go out on ltd after a bad wreck to find out when he tried to go back to work they said they no longer had a position for him. he had been an employee for 26 years.

    Advice to Management

    lower management were good people but they upper management seemed more cut throat to get ahead


  9. Helpful (4)

    "Supply sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supply Line Outbound Sales in Spokane, WA
    Current Employee - Supply Line Outbound Sales in Spokane, WA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Pitney Bowes full-time (Less than a year)

    Pros

    Great benefits decent base wage fun co workers fun atmosphere all around decent place to work overtime available nice kitchen and an on site clinic

    Cons

    Having us sell a product that takes time away from what we actually need to sell to hit our goal. Not acknowledging that fact and just saying figure out a way to do it all and oh yah we are raising your goal on top of that. I'm ok with high goals but at least give us a chance

    Advice to Management

    Chill out some we all love money but wow this is out of control!


  10. Helpful (1)

    "Software Enginner"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer/Security Reviewer in Stamford, CT
    Current Employee - Software Engineer/Security Reviewer in Stamford, CT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Pitney Bowes full-time (More than 5 years)

    Pros

    Very good benefits, pleasant working environment. Goof work life balance

    Cons

    Not enough challenging work. Poor product management decisions.


  11. Helpful (1)

    "Car tech"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Boynton Beach, FL
    Former Employee - Customer Service Representative in Boynton Beach, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pitney Bowes full-time (More than 10 years)

    Pros

    Comparable pay but little chance for advancement. Rewards for outstanding performance. Car allowance. 40 hour work week but some weekends required.

    Cons

    Very high amount of travel and large territory means high amount of customer down time leading to upset customer base.

    Advice to Management

    Need to address customer needs by retaining quality reps. By doing so will increase customer satisfaction which has been trailing downward for the last few years.


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