Pitney Bowes Reviews | Glassdoor

Pitney Bowes Reviews

Updated February 23, 2017
1,100 reviews

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1,100 Employee Reviews

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Pros
  • Great work life balance, very smart people and good management (in 130 reviews)

  • Huge company with good benefits (in 83 reviews)

Cons
  • Upper management needs to listen to be more open to suggestions from the sales force (in 38 reviews)

  • Work life balance is non existent (in 15 reviews)

More Pros and Cons

  1. "Use this a a stepping stone"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Spokane, WA
    Former Employee - Anonymous Employee in Spokane, WA

    Pros

    great benefits, mostly great people to work with - brand new center remodel

    Cons

    not impressed with management - typical of this part of the corporate sales organization - lots of favoritism when performing well, worst enemy when having a bad month - nothing to implement career development plan, only weekly, monthly, quarterly and yearly review of sales metrics.

    Advice to Management

    develop your employees, engage in the team and help drive the results by positive motivation and inclusiveness.


  2. "review of PB"

    Star Star Star Star Star
    • Comp & Benefits
    Former Employee - Records Management Specialist in Troy, NY
    Former Employee - Records Management Specialist in Troy, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Pitney Bowes part-time (More than 5 years)

    Pros

    good benefits for part-time work, flexible

    Cons

    management expected to much for part time employees


  3. "Product Support Analyst"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Pitney Bowes full-time

    Pros

    Great benefits, decent pay, lots of time off with vacation days.

    Cons

    Sometimes seemed to get stuck in a position as there are limited opportunities for growth.

    Advice to Management

    Keep in tune better with the training department.


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  5. Helpful (2)

    "A company afraid of changing for the future"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Machine Operator in Fridley, MN
    Former Employee - Machine Operator in Fridley, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pitney Bowes full-time

    Pros

    Decent location, encouragement from supervisors, a fair amount of paid and unpaid vacation time is given, regardless of month you applied, and good benefits are available.

    Cons

    Management and supervisors make promises they can't keep or commit to, excessive overtime without negotiations, overestimation in worker expectations, a lack of understanding from corporate, not enough discipline for underperforming workers, plans for renovations come much later than projected.

    Advice to Management

    Pitney Bowes management needs to understand their employees are more than just numbers. They're human beings who have lives to tend to every day, and enforcing a good percentage of them to come in 7 days a week because they don't want to talk to corporate to lessen the loads of mail, especially when many employees have left over the last few months of 2016.


  6. "Business Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Pitney Bowes full-time (More than 8 years)

    Pros

    The company is at the forefront of flexibility for most of its employees work schedules and locations. Many people are able to work remotely some or all of the time, and many are able to work a flexible schedule. Reasonable PTO. Decent 401K matching, and benefits are good, getting more expensive, but....

    Cons

    PB has been trying for figure out what they are, now that the Postage Meter and mailing is a flat market. This is a problem for the company, and the employees. Visions are sporadic and changing constantly. Middle management either doesn't know what the vision is, or does not know how to communicate effectively with their employees. PB downsizes at least once a year for the past 5 or 6 years, and with that comes expensive reorganizations, only to repeat again. This is an expensive and wasteful attempt at saving money. Many times the employees targeted on those with the knowledge and business acumen needed to move forward.

    Advice to Management

    Invest in your employees, they are the best resource and reflection on you. Employees need mentoring and some good programs on how to develop their talents.


  7. "No Nonsense Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enterprise Solutions Consultant in Northeast, NY
    Former Employee - Enterprise Solutions Consultant in Northeast, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Pitney Bowes full-time (More than 3 years)

    Pros

    Old and established company with huge market recognition.

    Cons

    Losing market share due to physical mail to electronic communication conversion

    Advice to Management

    More R&D needed while developing more useful office productivity


  8. "Enjoyed my tme"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pitney Bowes full-time

    Pros

    learned a lot for future growth elsewhere

    Cons

    figuring out what market to work


  9. "PB"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Instructor
    Current Employee - Technical Instructor

    I have been working at Pitney Bowes full-time (More than 10 years)

    Pros

    Good and stable company with a long history.

    Cons

    Does not manage or deal with change well


  10. "I thoroughly enjoyed my working experience at Pitney Bowes"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Area Sales Executive in Lubbock, TX
    Former Employee - Senior Area Sales Executive in Lubbock, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Pitney Bowes full-time (More than 3 years)

    Pros

    Great management and professional atmosphere. Fantastic customer support available for clients of sales representatives. Complete sales support and all necessary working tools provided.

    Cons

    Some of the sales territories are geographically large. Sometimes difficult to service all clients effectively. Transporting the equipment for full line sales representatives can be challenging.

    Advice to Management

    Increase the incentive for sales representatives by offering competitive commission rates and commission rates for established accounts that are maintained.


  11. "Client Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Representative in Neenah, WI
    Current Employee - Client Service Representative in Neenah, WI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Pitney Bowes full-time (Less than a year)

    Pros

    Great Benefits, Nice work environment, team driven

    Cons

    Getting yelled at by clients, late working hours



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