Pitney Bowes Reviews | Glassdoor

Pitney Bowes Reviews

Updated August 18, 2017
1,178 reviews

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1,178 Employee Reviews

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Pros
Cons
  • Upper management needs to listen to be more open to suggestions from the sales force (in 40 reviews)

  • People misusing work-life balance doing work from home for no good reason and eventually cost is paid by the employees who actually work (in 17 reviews)

More Pros and Cons

  1. "Supply Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Benefits, hours, vacation, good sales managers

    Cons

    Horrible customer service, most customers are upset with PB's billing department.


  2. "Not recommended if in Columbus Ohio area"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Columbus, OH
    Current Employee - Customer Service Representative in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Pitney Bowes full-time (More than 8 years)

    Pros

    Steady job if that is what you are looking for. Not really a career opportunity.

    Cons

    If you are seeking an opportunity where you have a voice in your work and grow, go elsewhere.

    Advice to Management

    Read and follow up on your "engagement" survey.

  3. Helpful (1)

    "Inferior, outdated products and weak leadership."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Stamford, CT
    Former Employee - Anonymous Employee in Stamford, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pitney Bowes full-time (More than a year)

    Pros

    Those actually doing the work are very hard working and dedicated.

    Cons

    Inability to develop innovative, relevant products. Unrealistic product roadmap, excessive spending on advertising and events, IT infrastructure a complete disaster, ongoing hiring of senior leaders from outside the company who add little value.

    Advice to Management

    Hire some experts that actually have the experience required to help create and deliver meaningful products.


  4. Helpful (1)

    "Production Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brown Deer, WI
    Former Employee - Anonymous Employee in Brown Deer, WI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Pitney Bowes full-time (More than 5 years)

    Pros

    There was a time where all you had to do to advance in the company was show up to work, and do your job because they were so used to employees who could care less. Pitney Bowes is a big company so you could transfer to other areas if you moved, or if a better position opened in a different area you could apply and transfer if you got the job.

    Cons

    There is way too many people involved with decision making . Supervisors are nothing but leads having to answer to assistant ops managers, then ops manager . Every shift has an assistant ops manager or two calling the shots. They have no faith in properly training their staff they have in Milwaukee, instead they call out to other facilities in the same region bring in employees with no experience and because the regional director likes them they end up managing the shift here in Milwaukee. No regard for their employees lives at all, when they wait until one hour before end of shift on Saturday to tell you that your working Sunday mandatory not caring if you have plans with your family or not. There is no HR in the building so basically once an employee gets hired through the company its almost impossible to fire them that is unless they are a supervisor.

    Advice to Management

    Its understandable when you have to build your business for success Try to do a better job on training new employees , and maybe look at raising the pay a little you have to understand that people cannot live on the small amount that you are paying per hour


  5. "Field Product Specialist"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pitney Bowes full-time

    Pros

    Hours are some what flexible

    Cons

    there are few advancement opportunities


  6. "Micromanaging at it's finest!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Account Manager in Nashville, TN
    Former Employee - Territory Account Manager in Nashville, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Pitney Bowes full-time (More than 8 years)

    Pros

    From 2005-2012, FORMER 401K (before they changed "match"), stock purchase options

    Cons

    Micromanagement, useless people making the most money (really...useless!!)

    Advice to Management

    Listen to your FIELD reps. They're the one's face to face with the customer.


  7. Helpful (1)

    "Wrought with politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pitney Bowes full-time (More than a year)

    Pros

    Work life balance is great. As they pay only at 75% of market including PBIP (bonus) and max raise is 1-2%, they aren't looking for overachievers and certainly if you make a mistake of joining, you won't stay. Your 2% is based on a ranking system as well. Overachievers get the same raise as under- so why bother! Just enjoy! if you want a straightforward position and don't want to climb the ladder (unless you play the game) this company is for you!

    Cons

    Bureaucracy at its finest. Can't be nimble as they can't figure out what they want to be. Figuring out how to mail without a machine should be a focus-not anything else. The corporate executive staff are mostly baby boomers and the culture is stuffy as well. (There are dressing guidelines!!)

    Advice to Management

    Keep to mailing solutions - go back to your origins/focus. Get rid of the rest. You aren't doing your shareholders any good.

  8. "Onsite tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Pitney Bowes full-time

    Pros

    Great Machines to work on.

    Cons

    I found for the amount of work you are under paid .Overworked and have not enough support crew. High speed machines require more techs to keep up with part failure due to constant run time.


  9. "Watch your back"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pitney Bowes full-time

    Pros

    free coffee at home office

    Cons

    below market pay, terrible insurance package, unstable company

    Advice to Management

    Treating employees like replaceable parts with foreign replacements is not good


  10. Helpful (1)

    "Worst place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Pitney Bowes full-time (More than 3 years)

    Pros

    Get to work in heart of New York, snacks, etc

    Cons

    nobody hears you or takes suggestions on improvement. No recognition for employees.

    Advice to Management

    Please spend some time with people who are working for you and hear their concerns. Have better employee recognition and help to grow them.


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