Pitney Bowes Reviews in San Francisco, CA | Glassdoor

Pitney Bowes San Francisco Reviews

5 reviews

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San Francisco, CA

4.7
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Pitney Bowes CEO Marc Lautenbach
Marc Lautenbach
1 Rating

5 Employee Reviews

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Pros
Cons
  • Upper management needs to listen to be more open to suggestions from the sales force (in 40 reviews)

  • People misusing work-life balance doing work from home for no good reason and eventually cost is paid by the employees who actually work (in 16 reviews)

More Pros and Cons

  1. "Great company culture...trying to transform the business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in San Francisco, CA
    Current Employee - Vice President in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pitney Bowes full-time (Less than a year)

    Pros

    Pitney has a flexible work culture with lots of folks who work from home. Senior leadership is smart and working hard to transform a 95 year old company. They have a very strong (and healthy) sales culture and very good technology, IP and other assets. They have done a very good job in growing away from the traditional business. Part of the business operate like a start up with adults.

    Cons

    They have a legacy business and are in year 4 of a 5 year turn around. The parts of the business that don't operate like start up are struggling a bit.

    Advice to Management

    Stay the course and keep investing in innovation and technology.


  2. Helpful (1)

    "customer service representative contractor"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    Pros

    great staff to work with. very stressful

    Cons

    minimum wage pay, hours aren't flexible, outdated technology

  3. Helpful (2)

    "Industry focus on the verge of extinction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Sales Executive in San Francisco, CA
    Former Employee - Area Sales Executive in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Pitney Bowes full-time (More than 3 years)

    Pros

    Pitney Bowes does have a virtual monopoly over the shrinking number of organizations that still send physical mail. That does allow for some relatively easy sales to whats left as there are really no alternatives.

    Cons

    In the digital age in addition to the green movement, Pitney Bowes as a mail services company is losing relevance and quite frankly on the verge of irrelevance. Their attempts at product diversity have been utter failures. It is an old company that has be completely unable to evolve with the times. The pay is dismal, management and leadership is beyond dismal. The best and brightest are not jumping on board this sinking ship with different company focuses coming every week there is no vision or direction at Pitney Bowes. Avoid at all costs.

    Advice to Management

    Do not become a manager here, I feel their pain. They are forced to be puppets forced to tow the line of the C-level execs who have no sense of direction, creativity, or value for their managers who are forced to smile and institute a new set of ridiculous and contradictory objectives. I know it makes management lose a piece of themselves when instead of helping their team sell product they instead are constantly selling the team on whatever short lived strategic approach that is guaranteed to fail.


  4. "It was a good company to work for, but now things are bad for low level employees."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in San Francisco, CA
    Current Employee - Customer Service Associate in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Pitney Bowes full-time (More than 8 years)

    Pros

    Time-off and Vacation. Great opportunity to gain Customer Service skills. Its a good place to start but not to make a career out of.

    Cons

    Promotions are scarce. No recognition for low-level employees.


  5. "Good, out grew the opportunity within organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ESC in San Francisco, CA
    Current Employee - ESC in San Francisco, CA
    Disapproves of CEO

    Pros

    Good people to work with in the local environment

    Cons

    Connection between corporate and the field is substandard.
    Leadership is below par. If you ask anyone in the field (from rep to DD), no one has a clear sense of corporate objectives. Makes it a very unhealthy working environment

    Advice to Management

    Be transparent about the direction of the company. Major disconnect between corporate and the field. Corporate has a hidden agenda on the direction of the company. Moral is low with the field employees


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