Pitney Bowes Employee Reviews about "upper management"

Updated Oct 8, 2020

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3.7
69%
Recommend to a Friend
76%
Approve of CEO
Pitney Bowes CEO Marc Lautenbach
Marc Lautenbach
708 Ratings
Pros
  • "Good work life Balance with growth(in 211 reviews)

  • "Growth ,good Training Pro grams and good Benefits(in 121 reviews)

  • Cons
  • "upper management does not have the best interest(in 57 reviews)

  • "The C-Suite and Senior Management is based in the U(in 39 reviews)

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    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Reviews about "upper management"

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    1. 4.0
      Current Employee

      pitney bowes

      Feb 28, 2020 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great benefits and very flexible

      Cons

      upper management does not have the best interest

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    2. 3.0
      Former Employee, more than 1 year

      Do better

      Aug 30, 2020 - Anonymous Employee in Columbus, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Full time hours You can sign up for Up to 4 hours of overtime a day unless its a sunday and you can do 4 or 8 hours on 3rd shift

      Cons

      January is a black out month no pto allowed all month (can call off but its points if you do) Every hard working employee is leaving If your looking to move up its not impossible but they dont typically choose you unless you are a complete kiss up Sexual harassment is very known by upper management at the location i was at and the person doing it is still employed and people are afraid to speak to anybody in fear of retaliation and do not show back up the next day after it occurred and the fact that hr is friends with the assistant ops manager says everything nothing that is illegal that occurs or has occurred gets to corporate so nothing changes If your job is for example operator and you have done dispatch before and get the operator spot expect to be in dispatch 99% of the time espically when 2nd or 1st has overtime people come in they get to do what your paid to but your not getting dispatch pay

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    3. 2.0
      Former Employee, less than 1 year

      This company is a dinosaur!

      Aug 5, 2020 - Anonymous Employee in Stamford, CT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits were ok. That's about it.

      Cons

      Terrible management. It's all in who you know and who likes you. Other than that, they'll stab you in the back! Employees have been there for 100 years and are afraid to grow. Very, very click'ish. I felt like I was back in high school. All the employees do is talk about each other. Supposed to be cutting edge--but this place lives in the past. Again, middle and upper management need to be trained to manage people who come from the 21st century. Lousy work environment. Typical (hateful) corporate environment.

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    4. 3.0
      Current Employee

      PB

      Oct 8, 2020 - Customer Service Supervisor in Appleton, WI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The benefits are good, along with vacation

      Cons

      Some of the areas are overworked due to upper management wanting to watch budget.

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    5. 3.0
      Current Employee, more than 1 year

      Good Theory

      Aug 10, 2020 - Supervisor in Hebron, KY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Training available is well put together

      Cons

      Assistance from upper management to receive training can be lacking

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    6. 1.0
      Former Employee, more than 5 years

      It just keeps getting worse ...

      Dec 19, 2018 - Operations in Neenah, WI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Honestly, the vacation time is the only pro. Which is good because you'll want to take a lot of time off.

      Cons

      PAY. Management. Co-Workers. Systems. Morale. 1. You're paid way below market value with absolutely no chance of a raise as they pick and choose when they will give those out even though the CEO is receiving MILLION dollar bonuses. 2. The management team is a JOKE. You have people in Management and Supervisor jobs who have no right to be in that position. They're not qualified and in the last few years they've become so desperate that they will put anyone in a supervisor position. It's laughable how terrible it is. You also have upper management who never show their face in the building yet want you to believe that they're going to make changes that will benefit us greatly..... 3. It's like working with a bunch of children, sure, there are co-workers who are great but it's mostly people who don't know how to clean themselves up, who love to abuse FMLA and cry when they don't get what they want.

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    7. 3.0
      Former Employee, more than 10 years

      It’s got its pros and cons

      May 12, 2019 - Customer Service Representative in Tampa, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Depends on the position and what client site you work at, but everyday brings new challenges to work through, not an extremely monotonous job, which helps you grow and learn.

      Cons

      Upper management decisions always result in losses and then every year manager says no money for raises. They also try and minimize and downplay what people actually do in positions they hold and give you yearly goals that are impossible unless you are the managers pet who gets all the

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      1 person found this review helpful
    8. 1.0
      Current Employee, more than 3 years

      Dying Company

      Sep 8, 2018 - Inside Sales Account Manager in Spokane, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very cool amenities, ARNP, chiropractor and a masseuse on staff sometimes.

      Cons

      Unable to utilize any of the cool amenities because of fear of losing your job. Has gone from focusing on customer service and revenue to only caring about the call metrics that a 3rd party came up with because apparently management couldn’t come up with a plan themselves. Micro management to the max, more worried about when I have to use the restroom and how many calls I’ve made than how much revenue I’ve brought in or why the business is dying. Upper management is out of touch, local management is a joke, the only motivational tools they use now are casual day “coupons” and FEAR of losing your job. Also local management apparently can approve vacation time and then take it away whenever they feel like it, seriously.. Terrible customer service, we literally have to decide what is more important, helping our clients or feeding our families because you can’t do both and still meet the newly required talk time and call metrics.

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      7 people found this review helpful
    9. 1.0
      Former Employee

      Once a great company, no longer able to maintain relevance

      Aug 13, 2014 - Major Account Manager in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I would say the best thing is their remaining employees on the front line. Tenured folks that have done a lot over the course of time for the organization and have maintained the company existence to even be any what relevant today.

      Cons

      They have no direction, mid to upper management are empty suits that are doing what they have to do for their own existence in the short term. Very much who you know company. For anyone trying to go into this organization as a new hire, I highly recommend running as fast as you can the other way. Unless you are one of the "Relationship" long termed employees, they don't put you in a position for success and will crumble you up and spit you out without any dignity. The core function of getting close to the customer isn't in any part of culture. The organization has everyone scared and is a miserable environment that doesn't allow for true creative ideas to grow again.

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      1 person found this review helpful
    10. 2.0
      Former Employee, more than 5 years

      Better than a few years ago, but strategy is lacking and plagued by politics.

      Oct 17, 2014 - Supervisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The benefits are solid, although 401k's are not matched very highly. Those who do the majority of the work are dedicated and generally a pleasure to work with.

      Cons

      Advancement is virtually impossible as they instead heap additional work on a declining workforce. Favoritism is huge and those who are not based at world headquarters are quickly forgotten. Middle management is set up to fail with too much work for too few people, and the talented depart first. They also make promises to those who they want to keep (raises, promotions), but then fail to follow through. Upper management has a clear plan for reducing redundant teams (following the prior team's buy up of numerous smaller companies), but this has also had an effect of forcing square projects into round holes. The projects that need to happen in order to keep revenue coming and reduce expenses operationally are therefore delayed and subject to massive cost overruns.

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      2 people found this review helpful
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