Pittsburgh Mercy Health System Reviews | Glassdoor

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Pittsburgh Mercy Health System Reviews

Updated October 31, 2017
35 reviews

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3.0
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Raymond Wolfe
9 Ratings

35 Employee Reviews

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  1. "Ok"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pittsburgh Mercy Health System full-time

    Pros

    There are no pros at this job

    Cons

    Poor senior management and leadership


  2. "Start actually caring about the good employees you have"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pittsburgh Mercy Health System full-time

    Pros

    Great experied co-workers, work vehciles, work phones, compassionate company

    Cons

    pay, no consistent raises, used to have great benefits, but even that is being cut now

    Advice to Management

    If you want to maintain qualified and experienced staff, do not pay new staff more than those who have been in the position 10 + years,

  3. "Refuse to Hire Outsiders"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Therapist in Pittsburgh, PA
    Former Employee - Therapist in Pittsburgh, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Pittsburgh Mercy Health System full-time (More than a year)

    Pros

    A nice place to start, but not to stay.

    Cons

    It's like a sorority there! Mercy refuses to hire outsiders and would rather put an under educated lower-level employee into every open job. No chance for growth, expansion, true opportunity, or shared learning there.

    Advice to Management

    Build external capacity by hiring Pittsburghers who are bright, experienced and better educated. HR needs to break up the Girls Club mentality. It stagnates the whole organization.


  4. "Only value long time employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intellectual Disabilities Counselor
    Former Employee - Intellectual Disabilities Counselor
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Pittsburgh Mercy Health System full-time (More than a year)

    Pros

    The consumers; being able to help them live as independently as possible.

    Cons

    -Management. They are all one giant clique. Their only qualifications are years with the company. They have no real training and all open management positions are given to hand picked employees. My manager refused to discuss things in person with me and would send me passive aggressive emails.
    -Non-management veteran staff. These staff also worked their way up (I.e. Lead counselors, Med/financial specialist). They were super nice to your face then talked bad about you behind your back to the supervisor to make you look bad.
    -Poor management lead to high turnover and inconsistency for the consumers.
    -Rate of pay inadequate for duties performed. You were basically doing full blown case management plus taking care of your consumers as if you were their parent/guardian. You were also responsible for administering medications and counting meds - including controlled substances despite having no medical background.

    Advice to Management

    Hire better management. Not just people with experience, but Master's level education. Hire the best fit for management, not your hand pick from within the company. Pay people appropriately. Hire LPNs or Med techs to handle medications.


  5. "It's OK"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    They are comitted to their clients

    Cons

    Their employees, especially line staff do not have a say in much.

    Advice to Management

    Listen to your employees more.


  6. "Registered nurse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Pittsburgh Mercy Health System full-time (More than 3 years)

    Pros

    Great co workers clients are aweome

    Cons

    Do not feel recognized for a job well done. Haven't had pay increase in three years

    Advice to Management

    Listen to your employees who are in the trenches,reward or acknowledge people for thier dedication to the clients and the company...and a st of living wage increase would help employee morale


  7. Helpful (2)

    "Extremely Hostile Work Environment"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Pittsburgh Mercy Health System full-time

    Pros

    I did manage to meet some really good people, both employees and clients. I wouldn't trade those experiences for anything.

    Cons

    Within two weeks of my hire, our department lost its supervisor and director due to company-wide layoffs. The next person in line for us employees to go to for guidance was a person who couldn't have been more unqualified to lead us. As a new hire, I was offered neither company- nor job-related training, rather I was handed a small binder of information to read and was directed to take an online assessment. My coworkers were not team players and seemed to thoroughly enjoy withholding information from me (and other new hires) that would have been very valuable to my position. If working in our department was supposed to have been a competition, I would have liked to be let in on the secret so I could have bailed out sooner. My position was very much different from the others so the only person with whom I wished to compete was myself. The constant chaos, backbiting and dysfunction provided for a hostile environment that was very counterproductive to effectively caring for the very vulnerable population who we served. I remain sad that I had to leave the clients who I so dearly cared for but I had to do what was best for me and that was to run like hell away from this company! I've worked for many social service organizations in my 20+ year career and I've NEVER experienced anything as dysfunctional, unprofessional or unethical an environment as this one.

    Advice to Management

    -Train and educate your new hires so they know what is expected of them.
    -Train and educate your management so they are not so disconnected from staff that they don't know how to properly manage them; unhappy staff = low employee morale and, ultimately, poor quality of care for consumers.
    -Raise your standards overall.

  8. "Great opportunity for clinical experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Therapist in Pittsburgh, PA
    Current Employee - Therapist in Pittsburgh, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Pittsburgh Mercy Health System full-time (More than a year)

    Pros

    Friendly work environment, very welcoming
    Good work schedule with traditional hours
    Great clinical experience and opportunities
    Great Team work among colleagues.

    Cons

    From my experience, I have. I have been there for over two years and have not received any raise. I feel this would help employees feel more appreciated.

    Advice to Management

    I like that management are always willing to listen to concerns of employees


  9. "Best Place I ever worked!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Pittsburgh Mercy Health System full-time (More than 8 years)

    Pros

    Meaningful work, wonderful co-workers, great benefits

    Cons

    Really no cons to report

    Advice to Management

    Keep up the great work you do


  10. "Working at Pittsburgh Mercy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Glenshaw, PA
    Current Employee - Anonymous Employee in Glenshaw, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Pittsburgh Mercy Health System full-time (More than 10 years)

    Pros

    The direct line staff at Pittsburgh Mercy strive to live each day by the company's mission and values. They provide a great benefits package which is affordable and rich in services.

    Cons

    Senior leadership needs to be in touch with the day to day needs of employees. Compensation could be improved for lower level staff.


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