Pizza Hut Reviews | Glassdoor

Pizza Hut Reviews

Updated April 20, 2017
1,027 reviews

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3.0
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Pizza Hut CEO David Gibbs
David Gibbs
41 Ratings

1,027 Employee Reviews

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Pros
  • very flexible hours if you get along well with managers (in 171 reviews)

  • lots of overtime people are nice to you and free food as long as your working and very good tips for when your required to serve food to patrons (in 163 reviews)

Cons
  • The wear-and-tear on your car may not be worth it (in 60 reviews)

  • Salary is Unacceptable, I was paid minimum wage with no raise even with my promoton (in 143 reviews)

More Pros and Cons

  1. "Delivery driver"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Delivery Driver in Palmetto, FL
    Former Employee - Delivery Driver in Palmetto, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Pizza Hut part-time (More than 5 years)

    Pros

    Flexible schedule, cash tips,never boring

    Cons

    Corporate BS,unrealistic expections,keep increasing fees, time allowed per delivery.Only allow 2 at a time.

    Advice to Management

    Be more hands on! Learn all tasks of the entire unit!


  2. "Over worked and underpaid. Constantly trying to take the general managers bonus."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RGM in Myrtle Beach, SC
    Former Employee - RGM in Myrtle Beach, SC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Pizza Hut full-time (More than 10 years)

    Pros

    You are your own boss in your store. Can work whatever schedule you choose as long as you work your salary requirement.

    Cons

    Finding people to work for minimum wage and to care about the job. Constant turn over. Just pay the good ones what their worth.

    Advice to Management

    Pay people better.


  3. "Great job experience, bad location, good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pizza Hut Shift Manager in Rockwall, TX
    Current Employee - Pizza Hut Shift Manager in Rockwall, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Pizza Hut full-time (More than a year)

    Pros

    Great bosses, room for growth within the company. Not too hard of a job but must be qualified for the job

    Cons

    Lazy employees. Poor training for new employees which promotes laziness amongst new employees. Could use more thorough training for better qualities


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  5. "Good starter, poor long tome"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pearland, TX
    Current Employee - Anonymous Employee in Pearland, TX

    I have been working at Pizza Hut part-time (More than 3 years)

    Pros

    Free/discounted food, flexible hours,

    Cons

    Lack of accountability, scheduling can change upon recent profit margin


  6. "Meh"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant General Manager in Belleville, IL
    Current Employee - Assistant General Manager in Belleville, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Pizza Hut full-time (More than 3 years)

    Pros

    Free food. Great environment. Easy once you get the hang of it. When you're in upper management, scheduling gets easier for us.

    Cons

    For management, hours are long, and underpaid for the amount of work we are expected to do. We have a lot of responsibilities to handle PLUS stuff just to get ready for the rush.

    Advice to Management

    If you're an RGM, don't overwork and under appreciate your employees. If you're an Area Coach, don't spread your Assistants too thin. We're next in your bench. When you treat us poorly, we aren't going to help you.


  7. "General Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Restaurant General Manager in Lewisville, TX
    Former Employee - Restaurant General Manager in Lewisville, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Very good bonus program. Corporate side is better on the expectations and consistent with everyone

    Cons

    Long hours. Lot time you are alone doing everything while your driver is gone. Customer complaints. Franchise side is worse on Pressure to be perfect on delivery time, without enough labor to achieve this goal

    Advice to Management

    Make franchise adhere to the same standards as pizza hut corporate


  8. "Effort is all that is required"

    Star Star Star Star Star
    Current Employee - Customer Service Representative in Renton, WA
    Current Employee - Customer Service Representative in Renton, WA

    I have been working at Pizza Hut part-time (More than 3 years)

    Pros

    Easy job, just don't get distracted

    Cons

    Slow advancement opportunities
    Either performing a monotonous task or dealing with people


  9. "Fun place to work at."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cook/Dishwasher/Customer Service Representative/Prep in Dubuque, IA
    Former Employee - Cook/Dishwasher/Customer Service Representative/Prep in Dubuque, IA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Pizza Hut part-time (More than a year)

    Pros

    Amazing customers, 15% off food. Managers are amazing. The training was very hands-on.

    Cons

    The shift leaders are lazy, other workers slack off and take way too many "smoke breaks"

    Advice to Management

    Stop the smoke breaks and give actual breaks.


  10. "Fast paced"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Wilmington, NC
    Current Employee - Customer Service Representative in Wilmington, NC

    I have been working at Pizza Hut part-time (Less than a year)

    Pros

    I love the people I work with.

    Cons

    Not a fan of how management handles some things

    Advice to Management

    Focus more on keeping a good store reputation


  11. "Not bad for second job or students"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Driver in Lorain, OH
    Current Employee - Delivery Driver in Lorain, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Pizza Hut part-time (More than a year)

    Pros

    Tips daily, friendly co-workers, 401k plan

    Cons

    I get paid $8.10/hr (Min Wage) when I'm in the store, and $6.10/hr when I'm on the road, the delivery fee is 2.99...I only get about $0.19 cents per mile in a delivery radius of about 5-6 miles...So we never get the full delivery fee.

    End of the month usually tips aren't so great. There's no dish-washing machine and very low standards as to cleaning the dishes, or the shop. Production washes the dishes when there's slow time, and the closing driver helps when he/she can. Pizza dough is frozen, Employee discount is only 20%

    Advice to Management

    Pay us the same amount in the store and on the road. Give us the full delivery fee. Get a dish washing machine or hire a permanent dish whaser, Give us a better discount or a free meal (of our choosing, not a mess-up order) once in a while



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