Pizza Hut UK Reviews | Glassdoor

Pizza Hut UK Reviews

Updated March 18, 2017
122 reviews

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Full-time Part-time

2.8
Star Star Star Star Star
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Approve of CEO
Pizza Hut UK CEO Jens Hofma
Jens Hofma
40 Ratings

122 Employee Reviews

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Pros
  • Free food, dont have to talk much to customers or staff, work flexible hours, close to home, friendly staff, they pay every friday (in 13 reviews)

  • Good free food , relatively easy job (in 8 reviews)

Cons
  • No wage slips no holidays never accepted work related stress less staff more work long hours (in 11 reviews)

  • Minimum wage, zero hour contracts, 20 minute breaks, too young a workforce, lots of employee turnover (in 8 reviews)

More Pros and Cons

  1. "Flexible but poorly paid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Flexible work schedule, free pizzza!

    Cons

    poor pay, long hours, lack of investment, lack of understanding from above, terrible computer system

    Advice to Management

    listen to the employees as they're the ones who know best how the business works


  2. "Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Cashier in Roosevelt, UT
    Former Employee - Part Time Cashier in Roosevelt, UT
    Doesn't Recommend

    I worked at Pizza Hut UK part-time (Less than a year)

    Pros

    Lots of hours when they like you. Huge discount on pizza.

    Cons

    If they don't like you they won't give you hours. Totally ignores sexual harassment in the workplace. I quit because I was being sexually harassed by two of my co-workers and she wouldn't do anything to stop it even though I went to her several times. She ended up cutting my work hours down to almost nothing to solve the issue, so I quit.

    Advice to Management

    Take sexual harassment more seriously. Also, cleanliness is a big thing to address.


  3. "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Billing Clerk in San Diego, CA
    Former Employee - Billing Clerk in San Diego, CA
    Doesn't Recommend
    Positive Outlook

    I worked at Pizza Hut UK (More than 3 years)

    Pros

    This company offers a lot of benefits to their employess from birthday celebrations to holiday parties and hourly rate incentives. This company has a great employee staffing. The people are fun to work with.

    Cons

    The manager/owner is a micromanager. He doesn't let the employees show that they can do their jobs for which they are paid to do. He can be known to fly off the handle and send peolple home for the day. He doesn't have much faith in his employees.

    Advice to Management

    You need to have faith in your employees and let them do their jobs. Communicate with them and have them show you that they can work for you by allowing them to perform their jobs.


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  5. Helpful (1)

    "waiter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)

    Pros

    good people to work with, fun.

    Cons

    The pay was low, you rely heavily on tips

    Advice to Management

    pay more


  6. "No bonuses, Up to you to get tips"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pizza Delivery Driver in Sunderland, North East England, England (UK)
    Former Employee - Pizza Delivery Driver in Sunderland, North East England, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Pizza Hut UK part-time (Less than a year)

    Pros

    The Work was easy i.e. delivering pizza and other staff were nice, driving in car with music on was a bonus and everything you need to do can be learned quite quickly.

    Cons

    National minimum wage only (approx £5.30/hour for me at the time.) No extra wage was given for repairs to my car after wear and tear of driving around all the time. No time off or bonuses given at Christmas. Open 7 days a week with the possibility of being called in at anytime.

    Advice to Management

    Allow a little bit of time off at Christmas and give some bonuses for working overtime or working unsociable hours.


  7. "BOH Team Member"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Pizza Hut UK full-time

    Pros

    Flexible working hours
    Accomodating for most personal situations
    Co-workers are great
    Free staff meals
    Loyalty scheme
    Everyone gets a cut of the tips!

    Cons

    If time off is needed on short notice i.e. for sickness or something like a funeral the management can be funny about it.
    Work is tedious, monotonous and boring at times
    Management expect a lot for such a low paid position but that is probably true with most retail/hospitality these days

    Advice to Management

    Things like sickness are a big thing in most people's lives and being made to feel bad because you cannot physically make it into work is not right! Greater cautions should be undertook to cover for these things. Apart from that people are really good at staff management.


  8. "We had a good team, so wasn't much to complain about."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff in Malahide (Ireland)
    Former Employee - Staff in Malahide (Ireland)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Pizza Hut UK full-time (More than a year)

    Pros

    If you are surrounded with good teammates it's very nice place to work. You learn how to communicate and deal with customers.

    Cons

    Bad work-life balance as shifts starts midday and ends at midnight or later. So can easily mix day and night for your self.


  9. "Delivery Driver"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pizza Delivery Driver in Birmingham, England (UK)
    Former Employee - Pizza Delivery Driver in Birmingham, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Very good pay as deliveries are paid at 1pound per delivery but most deliveries are around the corner. Relaxed, chilled out job. Time goes fast. Most fun job I've had.

    Cons

    The role can get boring as no brain power is required and managers don't let you home on time if it is busy.

    Advice to Management

    You should let people home on time because they may have stuff to do. Doing a great job otherwise and I thoroughly enjoyed the job.


  10. "Team Member"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in Sheffield, England (UK)
    Former Employee - Team Member in Sheffield, England (UK)
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Pizza Hut UK part-time (More than a year)

    Pros

    Close-knit team, everyone is really friendly.
    Manager flexible with the hours you require or any time off the individual may need

    Cons

    Pressure on performance based results
    Long hours in unsatisfactory working conditions (very hot, very greasy if not on Front of House)
    People who smoke take regular breaks for 10+ minutes, people who do not smoke do not get these breaks.

    Advice to Management

    More motivation to perform well on Front of House
    Stop allowing smokers to take advantage of the amount of breaks they are allowed whilst other staff are sometimes left on their own in the store


  11. "Decent start"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pizza Delivery Driver in London, England (UK)
    Current Employee - Pizza Delivery Driver in London, England (UK)
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Pizza Hut UK full-time (Less than a year)

    Pros

    Free food, dont have to talk much to customers or staff, work flexible hours, close to home, friendly staff, they pay every friday

    Cons

    Really low pay, management could be more organised and they are keen to clock you out as soon as your shift is meant to end

    Advice to Management

    Be more organised



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