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    Planet Fitness Reviews

    Updated January 18, 2019
    1,212 reviews

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    3.2
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Planet Fitness CEO Chris Rondeau
    Chris Rondeau
    370 Ratings

    Employee Reviews

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    Pros
    Cons

    • "Work alone at night, a lot of cleaning" (in 41 reviews)

    • "None I can think of besides maybe low pay" (in 84 reviews)

    More Pros and Cons

    1. "Very Nice Place to work"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      Pros

      cool people
      free gym
      would reccommend

      Cons

      Low pay
      dealing with needy people
      pepole complaining about lack of equipment

    2. "Great place for starting"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - General Manager
      Current Employee - General Manager

      I have been working at Planet Fitness full-time

      Pros

      Learn the in's and outs of a business. Gets you involved with members and actually running your own business.

      Cons

      Can be focused too much on numbers and not enough on the experience of a customer.

      3. Join the Planet Fitness team
      See Our Latest Jobs

    3. "Manager"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Planet Fitness full-time

      Pros

      Great People and great environment

      Cons

      nothing to complain about at all

    4. "It is what it is"

      StarStarStarStarStar
      Current Employee - Crew Member in Hampton, NH
      Current Employee - Crew Member in Hampton, NH

      I have been working at Planet Fitness full-time (Less than a year)

      Pros

      Get to know members, Free membership

      Cons

      Not that many that I can think of

      Advice to Management

      Listen to your workers

    5. "Front desk"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      Current Employee - Front Desk in Pflugerville, TX
      Current Employee - Front Desk in Pflugerville, TX
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Planet Fitness part-time (Less than a year)

      Pros

      It’s was easy to learn, fast paced and always a good time.

      Cons

      It’s very repetitive, and I desire a higher position

      Advice to Management

      I am a fast learner, I stride to be the best employee I can be at all times, my customer service is excellent, I have been practicing for years

    6. "I love it"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Tulsa, OK
      Current Employee - Anonymous Employee in Tulsa, OK
      Recommends
      Positive Outlook

      I have been working at Planet Fitness full-time (Less than a year)

      Pros

      Great coworkers, free membership

      Cons

      Not thorough training, expectations not clearly set out

    7. "Good company bad club"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Planet Fitness part-time

      Pros

      You get to watch members have more confidence within themselves

      Cons

      Some Staff members may make your work more difficult.

    8. Helpful (1)

      "Member Service Representative"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Member Service Representative in Lake Jackson, TX
      Former Employee - Member Service Representative in Lake Jackson, TX
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Planet Fitness part-time (Less than a year)

      Pros

      Free Membership
      Promote from within with no formal education

      Cons

      Low Pay, in all positions.
      Lots of meaningless work.
      Set schedules create difficulties when asking for days off, meeting hours, and working with school schedules.
      Different franchises operate differently.
      The absolute worst customers to deal with. Needy, entitled, clueless.

      Advice to Management

      Pay employees more or expect less work.

    9. "Decent job wasn't for me though"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Overnight Flow Team Member
      Former Employee - Overnight Flow Team Member

      I worked at Planet Fitness part-time

      Pros

      Have tons of shifts available

      Cons

      You have way too much to do while also having to deal with customers

    10. "Good job for gaining experience to get a better job down the road!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - General Manager in Houston, TX
      Former Employee - General Manager in Houston, TX
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Planet Fitness full-time (More than a year)

      Pros

      Decent pay, fun relationship with the members, Free Black Card Membership, Learned a lot about the in's and out's of a business, Great energy from the customers and staff. Fun place to workout for a low price.

      Cons

      Franchise owners are not good to their General Managers. Can't even count how many ran from this job. If you want to be on call 24 hrs 7 days a week this is the job for you!

      Advice to Management

      If you took care of your staff they way they take care of your members you wouldn't have such a high turnover. Practice the Planet Fitness motto and stop being a bully.