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    Planet Fitness Reviews

    Updated September 14, 2017
    822 reviews

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    Full-timePart-time
    3.1
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Planet Fitness CEO Chris Rondeau
    Chris Rondeau
    246 Ratings

    822 Employee Reviews

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    Pros

    • Free gym membership, free pizza and bagels if you're into that (in 171 reviews)

    • The free black card membership was great because I did not have to pay for a gym membership any longer (in 37 reviews)

    Cons

    • They expect a lot of cleaning, being very detailed (in 29 reviews)

    • Horrible management, low pay with little room for growth (in 56 reviews)

    More Pros and Cons

    1. "Mit"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at Planet Fitness full-time

      Pros

      Fun, easy job, a lot of good people. Positive environment and judgement free zone.

      Cons

      Members yell a lot about everything... and higher levels of management do not have their stuff together.

    2. "PF Team Member"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Team Member in Grand Junction, CO
      Former Employee - Team Member in Grand Junction, CO
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Planet Fitness full-time (Less than a year)

      Pros

      Great management, Flexible hours, fun team

      Cons

      repetitive tasks, the occasional angry customer

      3. Join the Planet Fitness team
      See Our Latest Jobs

    3. "review"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Planet Fitness full-time

      Pros

      Great place to work if you love working out

      Cons

      you might b tempted to work out when you are supposed to be resting

    4. "Member Service Representative"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Planet Fitness part-time

      Pros

      This job is easy and sort of fun if you enjoy cleaning and interacting with customers

      Cons

      Lots and lots of cleaning can make the hours even longer, somewhat strict rules regarding phone usage, eating, breaks, etc.

    5. "Good Environment, Poor Management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Positive Outlook
      Approves of CEO

      I worked at Planet Fitness full-time

      Pros

      Great Members and Co- Workers

      Cons

      Low Compensation, Strange Trainer Schedule

      Advice to Management

      Let everything be managed by actual fitness trainers that live a fitness based lifestyle.

    6. "General Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - General Manager
      Current Employee - General Manager
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Planet Fitness full-time (More than a year)

      Pros

      Excellent environment to work on your personal growth.

      Cons

      Customer service can be challenging.

      Advice to Management

      Be organized

    7. "A simple day at the gym"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Planet Fitness part-time

      Pros

      Meet a lot of great people

      Cons

      Not enough hours in the day to meet and greet members

    8. "front desk operator"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Planet Fitness full-time

      Pros

      opportunity for growth, free access to the facility.

      Cons

      low pay rate. no payed vacation.

      Advice to Management

      change pizza Mondays and bagel Tuesdays to granola mondays. members want to see results from working out, and that defeats the purpose

    9. "Good place"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Member Service Representative in New Albany, IN
      Current Employee - Member Service Representative in New Albany, IN
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Planet Fitness part-time (More than a year)

      Pros

      Easy job, friendly staff and members, works around your schedule

      Cons

      Pay is less than desirable, no downtime (if you lean, you clean)

      Advice to Management

      Listen to your workers about everything. Don't blame your workers on a bad audit.

    10. "Member Services Representative (Front Desk)"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Member Service Representative in New York, NY
      Former Employee - Member Service Representative in New York, NY

      I worked at Planet Fitness part-time (More than a year)

      Pros

      Gain the trust of your manager by maintaining a strong work ethic and doing your job well at the beginning of your employment. The more you demonstrate that the gym can be run efficiency and effectively without rigidly following the protocol set forth by higher management. Great staff! There is room for fun in the midst of professionalism.

      Cons

      Operations were quite disorganized. Managers can be way too strict with adhering to the protocol set by higher management. You'll always have that one member who complains about everything or insists that there is no possible way their payment didn't go through.

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