Planet Fitness Reviews | Glassdoor

Planet Fitness Reviews

Updated September 14, 2017
822 reviews

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3.1
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Recommend to a friend
Approve of CEO
Planet Fitness CEO Chris Rondeau
Chris Rondeau
246 Ratings

822 Employee Reviews

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Pros
  • Free gym membership, free pizza and bagels if you're into that (in 171 reviews)

  • The free black card membership was great because I did not have to pay for a gym membership any longer (in 37 reviews)

Cons
  • They expect a lot of cleaning, being very detailed (in 29 reviews)

  • Horrible management, low pay with little room for growth (in 56 reviews)

More Pros and Cons

  1. "Mit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Planet Fitness full-time

    Pros

    Fun, easy job, a lot of good people. Positive environment and judgement free zone.

    Cons

    Members yell a lot about everything... and higher levels of management do not have their stuff together.


  2. "PF Team Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in Grand Junction, CO
    Former Employee - Team Member in Grand Junction, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Planet Fitness full-time (Less than a year)

    Pros

    Great management, Flexible hours, fun team

    Cons

    repetitive tasks, the occasional angry customer

  3. "review"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Planet Fitness full-time

    Pros

    Great place to work if you love working out

    Cons

    you might b tempted to work out when you are supposed to be resting


  4. "Member Service Representative"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Planet Fitness part-time

    Pros

    This job is easy and sort of fun if you enjoy cleaning and interacting with customers

    Cons

    Lots and lots of cleaning can make the hours even longer, somewhat strict rules regarding phone usage, eating, breaks, etc.


  5. "Good Environment, Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Planet Fitness full-time

    Pros

    Great Members and Co- Workers

    Cons

    Low Compensation, Strange Trainer Schedule

    Advice to Management

    Let everything be managed by actual fitness trainers that live a fitness based lifestyle.


  6. "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager
    Current Employee - General Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Planet Fitness full-time (More than a year)

    Pros

    Excellent environment to work on your personal growth.

    Cons

    Customer service can be challenging.

    Advice to Management

    Be organized


  7. "A simple day at the gym"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Planet Fitness part-time

    Pros

    Meet a lot of great people

    Cons

    Not enough hours in the day to meet and greet members

  8. "front desk operator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Planet Fitness full-time

    Pros

    opportunity for growth, free access to the facility.

    Cons

    low pay rate. no payed vacation.

    Advice to Management

    change pizza Mondays and bagel Tuesdays to granola mondays. members want to see results from working out, and that defeats the purpose


  9. "Good place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Service Representative in New Albany, IN
    Current Employee - Member Service Representative in New Albany, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Planet Fitness part-time (More than a year)

    Pros

    Easy job, friendly staff and members, works around your schedule

    Cons

    Pay is less than desirable, no downtime (if you lean, you clean)

    Advice to Management

    Listen to your workers about everything. Don't blame your workers on a bad audit.


  10. "Member Services Representative (Front Desk)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Member Service Representative in New York, NY
    Former Employee - Member Service Representative in New York, NY

    I worked at Planet Fitness part-time (More than a year)

    Pros

    Gain the trust of your manager by maintaining a strong work ethic and doing your job well at the beginning of your employment. The more you demonstrate that the gym can be run efficiency and effectively without rigidly following the protocol set forth by higher management. Great staff! There is room for fun in the midst of professionalism.

    Cons

    Operations were quite disorganized. Managers can be way too strict with adhering to the protocol set by higher management. You'll always have that one member who complains about everything or insists that there is no possible way their payment didn't go through.


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