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    Planet Fitness Reviews

    Updated August 19, 2017
    793 reviews

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    Full-timePart-time
    3.1
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Planet Fitness CEO Chris Rondeau
    Chris Rondeau
    236 Ratings

    793 Employee Reviews

    Sort: PopularRatingDate
    Pros

    • Free gym membership, free pizza and bagels if you're into that (in 169 reviews)

    • The free black card membership was great because I did not have to pay for a gym membership any longer (in 35 reviews)

    Cons

    • You do a lot of cleaning which is not mentioned during your interview or hiring offer (in 23 reviews)

    • Horrible management, low pay with little room for growth (in 52 reviews)

    More Pros and Cons

    1. "Really great"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Planet Fitness part-time

      Pros

      Communicating with the other members

      Cons

      Dealing with people who have past dues

    2. "Welcoming, energetic, and fun atmosphere! Judgement Free Zone!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Representative in Marysville, WA
      Former Employee - Sales Representative in Marysville, WA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Planet Fitness full-time (More than a year)

      Pros

      Personal customer relationships.
      Fun yet professional work enviroment.
      Many different types of people so you don't have to worry about many angry customers.
      Easy tasks, and when you offer and give tours of the club, it gives you a chance to really show people (especially first timers) that they can comfortable and what Planet is all about!

      Cons

      Upset customers are really the only down to this job. The memberships offered have to be automatically pulled from bank accounts but there are cash only alternatives to offer.
      We also require them to bring a certified form of routing and acct. Number on a check or letter from your bank. However you can always offer to sign them up online in the club and they can enter it in themselves.

      Advice to Management

      Depending on your location management is usually older. My club was located in Marysville, WA, and was known for the youngest management team in our region. Our assistants and general managers were from 19-25 years old!

      3. Join the Planet Fitness team
      See Our Latest Jobs

    3. "fun job with fun people"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Planet Fitness full-time

      Pros

      Great atmosphere, team driven community,

      Cons

      lack of growth opportunities, no change in job day-to-day

    4. "Front Desk"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I have been working at Planet Fitness part-time (Less than a year)

      Pros

      -Free membership
      -Member interaction
      -Easy job

      Cons

      -Pay
      -Getting burnt out after a while

    5. "Sales Development"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Planet Fitness full-time (More than a year)

      Pros

      Professional fun and friendly environment

      Cons

      Lack of career growth going forward.

    6. "Fun but underpaid"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Assistant Manager
      Current Employee - Assistant Manager
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Planet Fitness full-time (More than a year)

      Pros

      Happy customers, no children, easy service to sell, raving fans customer service.

      Cons

      Lots of cleaning, unrealistic amounts of paperwork, not enough vacation or time off

      Advice to Management

      7 days PTO is not enough. Not for the 42+ hours that are put in a week. 10 hour work days are excessive. And recaps are obsolete.

    7. "Great place to work!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Manager
      Current Employee - Manager
      Doesn't Recommend
      Positive Outlook
      Approves of CEO

      I have been working at Planet Fitness full-time (More than 8 years)

      Pros

      Upbeat, room for advancement, not mundane, a good support system

      Cons

      Inevitably dealing with rude customers

    8. "Cleaning Technician"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Planet Fitness full-time

      Pros

      Free membership, meet great people, work with a great group of people. Listen to awesome music while you work.

      Cons

      No downsides. I had fun at work all day everyday.

      Advice to Management

      Keep up the good work.

    9. "it's money"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at Planet Fitness part-time

      Pros

      free black card membership
      easy tasks

      Cons

      very strict with just about everything
      terrible pay
      not flexible with hours

    10. "Lead Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Port Charlotte, FL
      Former Employee - Anonymous Employee in Port Charlotte, FL
      Doesn't Recommend
      Positive Outlook
      Approves of CEO

      I worked at Planet Fitness full-time (Less than a year)

      Pros

      Flexible hours, staff is enjoyable to work with.

      Cons

      The amount of cleaning asked to do is overboard, and the pay is not enough for janitor work included.

      Advice to Management

      Create a better work experience with staff memeber's to keep them. Don't run them away by trying to "lay the law".'

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