Planet Fitness Reviews | Glassdoor

Planet Fitness Reviews

Updated August 19, 2017
793 reviews

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3.1
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Approve of CEO
Planet Fitness CEO Chris Rondeau
Chris Rondeau
236 Ratings

793 Employee Reviews

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Pros
  • Free gym membership, free pizza and bagels if you're into that (in 169 reviews)

  • The free black card membership was great because I did not have to pay for a gym membership any longer (in 35 reviews)

Cons
  • You do a lot of cleaning which is not mentioned during your interview or hiring offer (in 23 reviews)

  • Horrible management, low pay with little room for growth (in 52 reviews)

More Pros and Cons

  1. "Really great"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Planet Fitness part-time

    Pros

    Communicating with the other members

    Cons

    Dealing with people who have past dues


  2. "Welcoming, energetic, and fun atmosphere! Judgement Free Zone!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Marysville, WA
    Former Employee - Sales Representative in Marysville, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Planet Fitness full-time (More than a year)

    Pros

    Personal customer relationships.
    Fun yet professional work enviroment.
    Many different types of people so you don't have to worry about many angry customers.
    Easy tasks, and when you offer and give tours of the club, it gives you a chance to really show people (especially first timers) that they can comfortable and what Planet is all about!

    Cons

    Upset customers are really the only down to this job. The memberships offered have to be automatically pulled from bank accounts but there are cash only alternatives to offer.
    We also require them to bring a certified form of routing and acct. Number on a check or letter from your bank. However you can always offer to sign them up online in the club and they can enter it in themselves.

    Advice to Management

    Depending on your location management is usually older. My club was located in Marysville, WA, and was known for the youngest management team in our region. Our assistants and general managers were from 19-25 years old!

  3. "fun job with fun people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Planet Fitness full-time

    Pros

    Great atmosphere, team driven community,

    Cons

    lack of growth opportunities, no change in job day-to-day


  4. "Front Desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Planet Fitness part-time (Less than a year)

    Pros

    -Free membership
    -Member interaction
    -Easy job

    Cons

    -Pay
    -Getting burnt out after a while


  5. "Sales Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Planet Fitness full-time (More than a year)

    Pros

    Professional fun and friendly environment

    Cons

    Lack of career growth going forward.


  6. "Fun but underpaid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Planet Fitness full-time (More than a year)

    Pros

    Happy customers, no children, easy service to sell, raving fans customer service.

    Cons

    Lots of cleaning, unrealistic amounts of paperwork, not enough vacation or time off

    Advice to Management

    7 days PTO is not enough. Not for the 42+ hours that are put in a week. 10 hour work days are excessive. And recaps are obsolete.


  7. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Planet Fitness full-time (More than 8 years)

    Pros

    Upbeat, room for advancement, not mundane, a good support system

    Cons

    Inevitably dealing with rude customers

  8. "Cleaning Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Planet Fitness full-time

    Pros

    Free membership, meet great people, work with a great group of people. Listen to awesome music while you work.

    Cons

    No downsides. I had fun at work all day everyday.

    Advice to Management

    Keep up the good work.


  9. "it's money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Planet Fitness part-time

    Pros

    free black card membership
    easy tasks

    Cons

    very strict with just about everything
    terrible pay
    not flexible with hours


  10. "Lead Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Port Charlotte, FL
    Former Employee - Anonymous Employee in Port Charlotte, FL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Planet Fitness full-time (Less than a year)

    Pros

    Flexible hours, staff is enjoyable to work with.

    Cons

    The amount of cleaning asked to do is overboard, and the pay is not enough for janitor work included.

    Advice to Management

    Create a better work experience with staff memeber's to keep them. Don't run them away by trying to "lay the law".'


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