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Planet Fitness Reviews
Updated Oct 2, 2023
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Found 4,784 of over 5K reviews
56% Recommend to a Friend
59% Approve of CEO
Found 4,765 of over 5K reviews
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Recommend to a Friend
Approve of CEO
Chris Rondeau
1,498 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
Cons
- "Low pay to front desk employees for high demands and constant budget cuts make it difficult manage" (in 651 reviews)
Ratings by Demographics
This rating reflects the overall rating of Planet Fitness and is not affected by filters.
- 5.0Oct 2, 2023Anonymous EmployeeFormer Employee
Pros
Great to work for, love it.
Cons
Hours were tight, were manageable.
- 1.0Sep 15, 2023Assistant ManagerCurrent Employee, more than 1 yearCockeysville, MD
Pros
Free gym membership. Free pool access to swim club.
Cons
Salaries are extremely low with non-existent to peanuts for raises. Benefits are the worst of my career with a $2,500 deductible. Be warned you will spend a ton for healthcare. Lots of family members work there., which are favored. They look out for their own, but pretend you are part of the family. Family members get more worthy work. Outsiders get all the work nobody wants to do. HR is controlled by a family member. If you have any issues, you have no place to go. You have to work there 6 months before you can even participate in retirement. Vacation time is 10 days to start for the first 5 years! They have cameras everywhere because they don’t trust anyone. This is one reason they don’t want anyone working from home, and they say it’s the company culture. The management offices overlook the desks of employees, so they can watch everything you do and say. It like a modern day slave shop. They hire a lot of uneducated African Americans. And, they pretend they are Hawaiian, hence the company name.
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Planet Fitness Reviews FAQs
Planet Fitness has an overall rating of 3.4 out of 5, based on over 4,856 reviews left anonymously by employees. 56% of employees would recommend working at Planet Fitness to a friend and 43% have a positive outlook for the business. This rating has been stable over the past 12 months.
56% of Planet Fitness employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Planet Fitness 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Planet Fitness to be work life balance, workplace, coworkers and the cons to be career development, benefits, management.
