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    Planet Fitness Reviews

    Updated April 23, 2018
    1,012 reviews

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    Full-timePart-time
    3.3
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Planet Fitness CEO Chris Rondeau
    Chris Rondeau
    305 Ratings

    1,012 Employee Reviews

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    Pros
    Cons

    • The job can require a lot of cleaning for the sake of health inspections, you can encounter unpredictable customers, and you (in 39 reviews)

    • Very Low Pay (Even for Managers) (in 68 reviews)

    More Pros and Cons

    1. "Great Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Planet Fitness full-time

      Pros

      The atmosphere is amazing. The management cares about the employees. Members are generally nice, though there are exceptions.

      Cons

      Pay is a bit low, but that's really it.

      Advice to Management

      Keep up the good work.

    2. "Fast-Paced and Rewarding"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Lufkin, TX
      Current Employee - Anonymous Employee in Lufkin, TX
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Planet Fitness full-time (More than a year)

      Pros

      *Decent Compensation
      *Get to help members pursue a healthier lifestyle
      *Great experience
      *Can progress up in your career quickly

      Cons

      *Attracts very young staff
      *High volume of check-ins. This can be good and bad to an extent.
      *Little training

      Advice to Management

      Focus on building your team and worry less about numbers. Culture is everything.

      3. Join the Planet Fitness team
      See Our Latest Jobs

    3. "Great Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Senior Management
      Current Employee - Customer Service Representative
      Current Employee - Customer Service Representative

      I have been working at Planet Fitness part-time (More than 3 years)

      Pros

      Family atmosphere, free gym, close with members, great for if you want practice in sales

      Cons

      bad turn over rate, too much cleaning

    4. "Call center representatives"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Planet Fitness full-time (More than a year)

      Pros

      Easy full time part time job. Pays gotten better since I started.

      Cons

      Management has a lot of communication issues amongst themselves and employees.

    5. "Meh"

      StarStarStarStarStar
      Former Employee - Fitness Instructor
      Former Employee - Fitness Instructor
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Planet Fitness full-time (More than 3 years)

      Pros

      Social Networking
      Flexible
      Casual
      Gym Experience
      Free Membership

      Cons

      Cliquey
      Brown-nosing
      Lack of opportunity
      Low Pay
      Poor Managment

      Advice to Management

      Promote based on job performance - 90% of the managers within our franchise promoted through personal association.

    6. Helpful (1)

      "Planet Fitness Front Desk Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Front Desk Associate in Milwaukee, WI
      Current Employee - Front Desk Associate in Milwaukee, WI
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Planet Fitness full-time (More than a year)

      Pros

      Planet Fitness is incredibly flexible with students (like me). They are understanding about schedule changes and availability changes. The environment is always bright and friendly, have never worked at a place that felt more like a family than co-workers, until I worked here.

      Cons

      Start at $8.00 when they expect you to do some pretty heavy duty cleaning tasks like lifting treadmills and machines, to wipe them.

    7. Helpful (2)

      "Bad Management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Front Desk Associate in Modesto, CA
      Former Employee - Front Desk Associate in Modesto, CA
      No opinion of CEO

      I worked at Planet Fitness part-time (Less than a year)

      Pros

      Fun co-workers and members. Start developing friendly relationships with regulars.

      Cons

      Have to read an essay-long script to anyone who calls facility, even if they are just asking if PF has a pool.. Corporate will call and test you to make sure you read it and sound bubbly enough. If not, you will get written up,

      You have to give tours to prospective members which is easy enough, BUT if you don't have a certain amount of people signing up for a session with personal trainer, you will get written up.

      Advice to Management

      Certain shifts don't have many prospective members come in. You can't expect 1 out of the 3 people that come in during an early morning would want to sign up; thus leading to that employee getting written up for not meeting quota.

    8. "Working at PF"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Front Desk Associate
      Current Employee - Front Desk Associate
      Recommends

      I have been working at Planet Fitness part-time (More than a year)

      Pros

      Very flexible with schedule and managers are very nice.

      Cons

      A lot of cleaning!

    9. "Planet Fitness"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Associate in Newark, NJ
      Former Employee - Sales Associate in Newark, NJ
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Planet Fitness part-time (Less than a year)

      Pros

      Great work environment, friendly atmosphere

      Cons

      A lot of hours, not enough pay

      Advice to Management

      Management needs to communicate better with its employees

    10. "It is ok"

      StarStarStarStarStar
      Current Employee - Front Desk
      Current Employee - Front Desk
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at Planet Fitness part-time (Less than a year)

      Pros

      Get to talk to people
      Easy work

      Cons

      A lot of menial tasks
      Not paid enough

      Advice to Management

      Increase pay for those who deserve it.
      Also overnight gets paid the same as day shifts which is not fair when overnight does way more work.

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