Planet Fitness Reviews | Glassdoor

Planet Fitness Reviews

Updated January 18, 2019
1,212 reviews

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3.2
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Recommend to a friend
Approve of CEO
Planet Fitness CEO Chris Rondeau
Chris Rondeau
370 Ratings

Employee Reviews

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Pros
Cons
  • "Work alone at night, a lot of cleaning" (in 41 reviews)

  • "None I can think of besides maybe low pay" (in 84 reviews)

More Pros and Cons

  1. "Very Nice Place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    cool people
    free gym
    would reccommend

    Cons

    Low pay
    dealing with needy people
    pepole complaining about lack of equipment


  2. "Great place for starting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Planet Fitness full-time

    Pros

    Learn the in's and outs of a business. Gets you involved with members and actually running your own business.

    Cons

    Can be focused too much on numbers and not enough on the experience of a customer.

  3. "Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Planet Fitness full-time

    Pros

    Great People and great environment

    Cons

    nothing to complain about at all


  4. "It is what it is"

    StarStarStarStarStar
    Current Employee - Crew Member in Hampton, NH
    Current Employee - Crew Member in Hampton, NH

    I have been working at Planet Fitness full-time (Less than a year)

    Pros

    Get to know members, Free membership

    Cons

    Not that many that I can think of

    Advice to Management

    Listen to your workers


  5. "Front desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Front Desk in Pflugerville, TX
    Current Employee - Front Desk in Pflugerville, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Planet Fitness part-time (Less than a year)

    Pros

    It’s was easy to learn, fast paced and always a good time.

    Cons

    It’s very repetitive, and I desire a higher position

    Advice to Management

    I am a fast learner, I stride to be the best employee I can be at all times, my customer service is excellent, I have been practicing for years


  6. "I love it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tulsa, OK
    Current Employee - Anonymous Employee in Tulsa, OK
    Recommends
    Positive Outlook

    I have been working at Planet Fitness full-time (Less than a year)

    Pros

    Great coworkers, free membership

    Cons

    Not thorough training, expectations not clearly set out


  7. "Good company bad club"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Planet Fitness part-time

    Pros

    You get to watch members have more confidence within themselves

    Cons

    Some Staff members may make your work more difficult.

  8. Helpful (1)

    "Member Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Member Service Representative in Lake Jackson, TX
    Former Employee - Member Service Representative in Lake Jackson, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Planet Fitness part-time (Less than a year)

    Pros

    Free Membership
    Promote from within with no formal education

    Cons

    Low Pay, in all positions.
    Lots of meaningless work.
    Set schedules create difficulties when asking for days off, meeting hours, and working with school schedules.
    Different franchises operate differently.
    The absolute worst customers to deal with. Needy, entitled, clueless.

    Advice to Management

    Pay employees more or expect less work.


  9. "Decent job wasn't for me though"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Overnight Flow Team Member
    Former Employee - Overnight Flow Team Member

    I worked at Planet Fitness part-time

    Pros

    Have tons of shifts available

    Cons

    You have way too much to do while also having to deal with customers


  10. "Good job for gaining experience to get a better job down the road!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Houston, TX
    Former Employee - General Manager in Houston, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Planet Fitness full-time (More than a year)

    Pros

    Decent pay, fun relationship with the members, Free Black Card Membership, Learned a lot about the in's and out's of a business, Great energy from the customers and staff. Fun place to workout for a low price.

    Cons

    Franchise owners are not good to their General Managers. Can't even count how many ran from this job. If you want to be on call 24 hrs 7 days a week this is the job for you!

    Advice to Management

    If you took care of your staff they way they take care of your members you wouldn't have such a high turnover. Practice the Planet Fitness motto and stop being a bully.