Planet Fitness Reviews | Glassdoor

Planet Fitness Reviews

Updated April 23, 2018
1,012 reviews

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3.3
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Approve of CEO
Planet Fitness CEO Chris Rondeau
Chris Rondeau
305 Ratings

1,012 Employee Reviews

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Pros
Cons
  • The job can require a lot of cleaning for the sake of health inspections, you can encounter unpredictable customers, and you (in 39 reviews)

  • Very Low Pay (Even for Managers) (in 68 reviews)

More Pros and Cons

  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Planet Fitness full-time

    Pros

    The atmosphere is amazing. The management cares about the employees. Members are generally nice, though there are exceptions.

    Cons

    Pay is a bit low, but that's really it.

    Advice to Management

    Keep up the good work.


  2. "Fast-Paced and Rewarding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lufkin, TX
    Current Employee - Anonymous Employee in Lufkin, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Planet Fitness full-time (More than a year)

    Pros

    *Decent Compensation
    *Get to help members pursue a healthier lifestyle
    *Great experience
    *Can progress up in your career quickly

    Cons

    *Attracts very young staff
    *High volume of check-ins. This can be good and bad to an extent.
    *Little training

    Advice to Management

    Focus on building your team and worry less about numbers. Culture is everything.

  3. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Planet Fitness part-time (More than 3 years)

    Pros

    Family atmosphere, free gym, close with members, great for if you want practice in sales

    Cons

    bad turn over rate, too much cleaning


  4. "Call center representatives"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Planet Fitness full-time (More than a year)

    Pros

    Easy full time part time job. Pays gotten better since I started.

    Cons

    Management has a lot of communication issues amongst themselves and employees.


  5. "Meh"

    StarStarStarStarStar
    Former Employee - Fitness Instructor
    Former Employee - Fitness Instructor
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Planet Fitness full-time (More than 3 years)

    Pros

    Social Networking
    Flexible
    Casual
    Gym Experience
    Free Membership

    Cons

    Cliquey
    Brown-nosing
    Lack of opportunity
    Low Pay
    Poor Managment

    Advice to Management

    Promote based on job performance - 90% of the managers within our franchise promoted through personal association.


  6. Helpful (1)

    "Planet Fitness Front Desk Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Associate in Milwaukee, WI
    Current Employee - Front Desk Associate in Milwaukee, WI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Planet Fitness full-time (More than a year)

    Pros

    Planet Fitness is incredibly flexible with students (like me). They are understanding about schedule changes and availability changes. The environment is always bright and friendly, have never worked at a place that felt more like a family than co-workers, until I worked here.

    Cons

    Start at $8.00 when they expect you to do some pretty heavy duty cleaning tasks like lifting treadmills and machines, to wipe them.


  7. Helpful (2)

    "Bad Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Associate in Modesto, CA
    Former Employee - Front Desk Associate in Modesto, CA
    No opinion of CEO

    I worked at Planet Fitness part-time (Less than a year)

    Pros

    Fun co-workers and members. Start developing friendly relationships with regulars.

    Cons

    Have to read an essay-long script to anyone who calls facility, even if they are just asking if PF has a pool.. Corporate will call and test you to make sure you read it and sound bubbly enough. If not, you will get written up,

    You have to give tours to prospective members which is easy enough, BUT if you don't have a certain amount of people signing up for a session with personal trainer, you will get written up.

    Advice to Management

    Certain shifts don't have many prospective members come in. You can't expect 1 out of the 3 people that come in during an early morning would want to sign up; thus leading to that employee getting written up for not meeting quota.

  8. "Working at PF"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Associate
    Current Employee - Front Desk Associate
    Recommends

    I have been working at Planet Fitness part-time (More than a year)

    Pros

    Very flexible with schedule and managers are very nice.

    Cons

    A lot of cleaning!


  9. "Planet Fitness"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Newark, NJ
    Former Employee - Sales Associate in Newark, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Planet Fitness part-time (Less than a year)

    Pros

    Great work environment, friendly atmosphere

    Cons

    A lot of hours, not enough pay

    Advice to Management

    Management needs to communicate better with its employees


  10. "It is ok"

    StarStarStarStarStar
    Current Employee - Front Desk
    Current Employee - Front Desk
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Planet Fitness part-time (Less than a year)

    Pros

    Get to talk to people
    Easy work

    Cons

    A lot of menial tasks
    Not paid enough

    Advice to Management

    Increase pay for those who deserve it.
    Also overnight gets paid the same as day shifts which is not fair when overnight does way more work.


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