Planet Fitness Reviews

Updated Jun 2, 2020

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3.3
55%
Recommend to a Friend
66%
Approve of CEO
Planet Fitness CEO Chris Rondeau
Chris Rondeau
484 Ratings
Pros
Cons
  • "Low pay for amount of work you'll be doing(in 117 reviews)

  • "Terrible upper management, lack of flexibility(in 66 reviews)

More Pros and Cons
  1. Featured Review

    "sales"

    5.0
    Current Employee - Sales 

    I have been working at Planet Fitness full-time

    Pros

    it was fun and energetic

    Cons

    benefits were not that great

    Planet Fitness2019-12-17
  2. "great people to work with"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Member Service Representative 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Planet Fitness full-time for less than a year

    Pros

    members are awesome and often create bonds with them easy going job, not very hard

    Cons

    poor upper management middle management are afraid of saying anything poor training

    Continue reading
    Planet Fitness2020-04-02
  3. "Wonderful Place to Work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Manager in Novi, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Planet Fitness full-time for more than 3 years

    Pros

    Growth opportunities, fun environment, servant leadership, amazing culture

    Cons

    24/7 business so in management sometimes its difficult to balance work and life

    Planet Fitness2020-06-02
  4. "Front Desk Shift Lead"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Shift Lead in Fresno, CA
    Recommends
    Positive Outlook

    I have been working at Planet Fitness full-time for more than 3 years

    Pros

    free gym membership and great team work

    Cons

    Deep cleaning the treadmills once a month

    Planet Fitness2020-05-29
  5. "Prolly the Most HONEST Review"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Member Service Representative in McHenry, IL
    Doesn't Recommend
    Positive Outlook

    I worked at Planet Fitness full-time for more than a year

    Pros

    Friendly Staff, Simple Cleaning Work, Free Membership, Carefree Environment (when appropriate, which is most of the time), Can meet some Incredibly Nice/Interesting People, Decent Flexibility

    Cons

    Management will Go Back on a Contract Just to Make Members Happy, Making Their Employees Look Like They Don’t Know the Rules, Pay is Absolute Garbage for the Amount of BS We Deal With Daily, Anything Tanning Related, Fair Share of Crazy People who didn’t read their Contracts, Phone Scripts that have to be Followed or else you will get Written Up, People not wanting to Clean Up after they use a piece of equipment and when you tell them they have to, they get pissy with you, People not wanting to follow the specific room rules and getting pissy when you try to enforce them (EX. 30 Minute Circuit is for CIRCUIT TRAINING ONLY, going from 1-20 in NUMBER ORDER and people think it’s OKAY to skip numbers and mess everyone else up when they could have just used the equipment OUTSIDE OF THE ROOM because ITS ALL DUPLICATE EQUIPMENT)

    Continue reading
    Planet Fitness2020-05-17
  6. "Depends who owns it"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - General Manager in Lacey, WA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Planet Fitness full-time for more than 5 years

    Pros

    Great to get to know members Staff members were great to work with Job felt rewarding

    Cons

    Upper management was not present, but wanted to try and micromanage without context of what happens in club Lack of infrastructure for quick expansion

    Continue reading
    Planet Fitness2020-05-28
  7. "Great Company with little opportunity for growth"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Desk Receptionist in Phoenixville, PA
    Recommends
    Positive Outlook

    I have been working at Planet Fitness part-time for more than 3 years

    Pros

    Friendly Staff, Work-Life balance, great company with a great motto

    Cons

    Slow-paced environment, little opportunities for increased pay

    Planet Fitness2020-05-10
  8. "Good work place"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Fitness Trainer in Vicksburg, MS
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Planet Fitness full-time for less than a year

    Pros

    At my specific location, the management is great the staff is great. You can make more money as the trainer as you further your education.

    Cons

    hours for the trainer aren't flexible

    Continue reading
    Planet Fitness2020-05-07
  9. "----"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Desk Agent 

    I have been working at Planet Fitness part-time

    Pros

    free gym membership discounts on certain items

    Cons

    low pay bad management high turnover

    Planet Fitness2020-05-21
  10. "Take A Pass"

    3.0
    Former Employee - Assistant Manager in Chicopee, MA
    Doesn't Recommend

    I worked at Planet Fitness full-time

    Pros

    Free membership and the people

    Cons

    Terrible upper management, lack of flexibility

    Planet Fitness2020-05-21
Found 1593 reviews