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Planet Fitness

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Planet Fitness

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Planet Fitness Employee Reviews about "gym membership"

Updated Jan 18, 2021

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Found 186 of over 2,847 reviews

3.5
58%
Recommend to a Friend
70%
Approve of CEO
Planet Fitness CEO Chris Rondeau
Chris Rondeau
861 Ratings
Pros
  • "free gym membership while employed(in 379 reviews)

  • "free gym membership and great team work(in 187 reviews)

  • Cons
  • "Very low pay for a successfully, publicly traded corporation(in 154 reviews)

  • "must be BFFs with upper management if you want to move up(in 79 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Planet Fitness and is not affected by filters.

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    Reviews about "gym membership"

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    1. 5.0
      Former Employee, more than 3 years

      Great if you enjoy customer service and free gym membership

      Jan 14, 2021 - Member Service Representative in Plymouth, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free gym membership that allows you to use other gyms

      Cons

      Members can be difficult and rude

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    2. 4.0
      Former Employee, more than 3 years

      Easy job

      Jan 14, 2021 - Club Manager in Covington, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Gym membership, benefits (vary by franchise), no weekends unless understaffed

      Cons

      Average about 45 hours per week, 24/7 and ALWAYS staffed

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    3. 4.0
      Current Employee, more than 1 year

      Great Place to Work

      Jan 10, 2021 - Member Services in Lakeland, SC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You get a free Gym Membership

      Cons

      Dealing with people’s bank accounts and payment info

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    4. 5.0
      Former Employee

      Nice place

      Jan 9, 2021 - Team Member 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You get a free gym membership.

      Cons

      Not enough workers sometimes during busy hours.

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    5. 2.0
      Current Employee, more than 1 year

      Terrible Management

      Jan 18, 2021 - Front Desk - Member Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Usually located by other businesses convenient for lunch breaks. You receive a free gym membership

      Cons

      Management is unorganized and turnover rate is very high.

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    6. 2.0
      Former Employee, more than 1 year

      Average at best

      Jan 11, 2021 - Member Service Representative in Edmond, OK
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free gym membership. Some members were very pleasant, as were some coworkers.

      Cons

      Management, upper management changes led to severe micromanagement of minuscule daily tasks. Unnecessary drama amongst management and employees. The company's "judgment-free" mantra felt very fake.

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    7. 3.0
      Former Employee

      Typical Min. Wage Job

      Jan 8, 2021 - Front Desk in Newark, DE
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free gym membership. 30-min paid break during 6 hour shift if you take it in the break room.

      Cons

      It’s just another minimum wage job with above minimum wage expectations. Management would love to leave weekly memos consistently increasing what they demanded but, would pacify when any increase in pay from min wage was suggested.

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    8. 2.0
      Former Employee, less than 1 year

      Don’t recommend

      Jan 8, 2021 - Member Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Included gym membership, easy job

      Cons

      Weird customers, bad management, below average pay

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    9. 3.0
      Former Employee

      The pay is not worth what you go through

      Dec 23, 2020 - Customer Service Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The work is not hard. Free gym membership.

      Cons

      Low pay. Rude members that blame you for everything corporate does

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    10. 4.0
      Former Employee, more than 1 year

      decent

      Dec 9, 2020 - Professional Team Member in Gilbert, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      pretty easy job and a free gym membership

      Cons

      most staff don't care about their jobs and it can be sad to see

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    Viewing 1 - 10 of 186 Reviews

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