Planet Hollywood Reviews | Glassdoor

Planet Hollywood Reviews

Updated July 25, 2017
69 reviews

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69 Employee Reviews

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Pros
Cons
  • Clientele, typical tourist trap guests (in 4 reviews)

More Pros and Cons

  1. "Customer Relations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Planet Hollywood full-time

    Pros

    Managers were supportive and treated their employees well.

    Cons

    A lot of change due to changing over to Elara Hotel


  2. "PH"

    StarStarStarStarStar
    Former Employee - Server/Waitress in Myrtle Beach, SC
    Former Employee - Server/Waitress in Myrtle Beach, SC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Planet Hollywood (Less than a year)

    Pros

    The food was decent. The atmosphere was laid back.

    Cons

    It was outdated and overstaffed.

  3. "Great opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receptionist in Las Vegas, NV
    Former Employee - Receptionist in Las Vegas, NV
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Nice management. Meet lots pf people

    Cons

    Too much work for pay


  4. "Gr burgr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Great place to work for good opportunities

    Cons

    HR not that great for information


  5. "Customers are not always right"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    My coworkers were fun, and the banana foster cheesecake was everything.

    Cons

    Customers were always right, and they knew that. This caused a lot of pointless complaints in attempt to get free and discounted meals - which they almost always received.

    Advice to Management

    The customer is not always right. Sometimes, they're just annoying.


  6. "Total Rewards Rep/Slot Club"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    If you like working with the public and giving good customer service you will like this.

    Cons

    Very repetitive and management kept giving us more and more to do without monetary compensation.

    Advice to Management

    Don't treat staff like they are easily replaceable.


  7. "Part ime sales supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Orlando, FL
    Former Employee - Sales Associate in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    In Disney so great guests and park benefits.

    Cons

    No one is happy.
    Company is known to not be doing well
    Doesn't have a clear retail plan

    Advice to Management

    You don't know what your doing. Full of elitist attitude. No one working for you is happy there they all just feel stuck.

  8. "Good place"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Las Vegas, NV
    Former Employee - Anonymous Employee in Las Vegas, NV

    Pros

    Offers union jobs, great benefits.

    Cons

    Company itself seems to be slipping but still remaining strong


  9. "Front Desk Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Las Vegas, NV
    Current Employee - Front Desk Agent in Las Vegas, NV
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Planet Hollywood part-time (More than 3 years)

    Pros

    Family Atmosphere
    Employee Dining Room
    Flexible Schedule

    Cons

    Other departments are less than helpful
    Obnoxious customers
    Outdated equipment

    Advice to Management

    Modernize hotel, review procedures for engineering and housekeeping departments


  10. "Fun atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Planet Hollywood (More than 5 years)

    Pros

    People, management,atmosphere of course, hours, events

    Cons

    Clientele, typical tourist trap guests


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