PlayStation Reviews | Glassdoor

PlayStation Reviews

Updated November 20, 2018
606 reviews

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3.5
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PlayStation President and Chief Executive Officer John Kodera
John Kodera
38 Ratings

Employee Reviews

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Pros
  • "Relaxed environment with great work-life balance" (in 57 reviews)

  • "A good mixture of corporate and relax work environment" (in 44 reviews)

Cons
  • "Work/life balance is a struggle" (in 20 reviews)

  • "senior management is incentivized to prioritize department performance over overall business performance" (in 26 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Excited to work every single day"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Production Manager in San Diego, CA
    Current Employee - Associate Production Manager in San Diego, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at PlayStation (More than 5 years)

    Pros

    Work with amazingly talented people who are world-class at their craft and still down to earth.

    Cons

    Some times it can be a drag to get things done due to too many processes

    Advice to Management

    Keep hiring amazing people. Remove friction created unnecessary procedures


  2. Helpful (5)

    "Great gamer culture, great growth opportunities, some shortcomings"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in San Francisco, CA
    Current Employee - Product Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PlayStation full-time (More than 5 years)

    Pros

    - Great educational, medical and transportation perks
    - Great bonuses and employee discounts on PlayStation and Sony products
    - Lots of opportunities to travel overseas, particularly to Tokyo or London
    - Supportive leadership that lets employees explore different career paths and grow
    - Passionate coworkers who love gaming and are really into what they are doing
    - A low-conflict environment with a strong drive for consensus and respect
    - Agile development practices with continuous improvement, hackathons and quick adjustments based on lessons learned
    - Work from home opportunities in the U.S. and management focused on results, not attendance
    - A quirky and creative environment typical of the gaming industry
    - A company that encourages playing games at work
    - A very approachable CEO and most other top leaders
    - Lots of women in leadership positions, even in Japan (mostly up to Sr. Director level but also some VPs)

    Cons

    - Incompetence is sometimes tolerated indefinitely, true to the life-employment model of Japan
    - Managers frequently lack the most fundamental people management skills and don't know how to motivate their employees
    - Lack of open conflict leads to a lot of back-channeling, politics and having to read between the lines
    - In the Tokyo office, expectations about work hours are insane and no one can work from home, which leads to female workers still largely being forced to choose between having career success and being single, or having a decent but unimpressive job at PlayStation and having a family
    - The super-Agile style of the San Fransisco office frequently clashes with the Waterfall thinking of Tokyo
    - As of 2018, analytics is still not a big part of decision making and a lot of product managers are weak
    - Employee performance management is unpredictable and convoluted. There are no company-wide OKRs and it's hard to understand how performance goals are measured

    Advice to Management

    Focus on training your managers in people management skills, particularly if they manage people from different work cultures. Normalize work expectations across different regional offices to reduce bias, such as "everyone in San Francisco is lazy". Raise the bar for the Product Management organization and train your PdMs to be true product leaders. Stop protecting poor performers just because they have been with the company for a long time - it's bad for everyone's morale. Make VPs and Sr. Directors get out of their offices and talk to each other and their teams - they are not on the same page most of the time. Reduce hierarchical and cocky behavior in the London office, which is contrary to the spirit of PlayStation.

  3. "Great Place. Still lots of potential."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PlayStation full-time (More than 10 years)

    Pros

    A great place to work.

    Cons

    Still lots of potential here.


  4. "Product Marketing Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PlayStation full-time

    Pros

    Good facilities (gym is great)

    Cons

    Doesn't have a strong organizational culture


  5. "A dynamic and exciting time at PlayStation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at PlayStation full-time (More than 5 years)

    Pros

    We make video games for a living!
    Fun place to work
    PlayStation is highly respected in the industry
    Much of the work is cutting edge
    Diverse and respectful workplace

    Cons

    Can sometimes be quite corporate although that goes with the territory of being a large global company

    Advice to Management

    Communicate more openly


  6. Helpful (3)

    "Senior Program Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Program Manager in Los Angeles, CA
    Former Employee - Senior Program Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PlayStation full-time (More than a year)

    Pros

    The people, the technology, the environment, the cool factor of working at PlayStation, the fact that you work at a company that has customers who are not just customers they are fans! The executives are actually really cool people who do not sit on a pedestal. In fact, all of the management team and all of the individual contributors are genuinely sincere people who really care about the product and that’s an amazing thing. The VPs and SVPs are incredible, approachable, knowledgeable, thoughtful and caring about the fans first. They practice what they preach for sure when it comes to being the best place to play (and work!) It’s really an incredible place to work for so many reasons. The benefits and the perks and everything, I won’t even describe because they’re what you would expect… Simply amazing. It is definitely the coolest place I’ve ever worked and that’s a high bar. There are so many great things to say about this company that I would probably spend the next hour writing them but I don’t know if anyone would ever read all the amazing things I could say.

    Cons

    No clue how they ever delivered any product in the 20+ years before I got there. The process, or processes, are a total mess. No one business unit has any of the same or even similar processes - even with in the same business unit. Remember now, I am giving a four star review here because it is truly a pleasure to work there. It would be a 5 Star review....But, there are some serious deficiencies in how the company operates that have been solved at software and hardware companies years and years ago. Generally speaking, there aren’t many egos to deal with but, there are a few and most of those come from the newer individual contributors, not the management team. Thankfully for the customers, a.k.a. fans, they make billions of dollars and can afford to make billions of mistakes and still deliver consistently. It’s a crazy mystery I’ll never understand but it does actually work I guess. The fact that no one knows who does what is the biggest challenge. Figuring out what people do in the company, because no one actually seems to know and I’m talking about people who have been there for years and years is amazingly difficult. AMAZINGLY DIFFICULT.

    Advice to Management

    Keep being awesome. Please look to your new hires as fast promotions because you have a lot of people who are stale. Make new opportunities even if they don’t exist. You will be rewarded by loyal talent you can rely on and make the stale people need to become fresh. Watch the burnout pace and hire well above and beyond your budget. There’s always room for new directors even if you think there isn’t. You’re gonna have the customers, you might as well get ahead of it. Drop the price point of some services and listen more to your customers about that and major feature requests. You really have to act faster to what the consumers really want. Don’t triage twitter and reddit... think of it as free user testing, and please listen to them. Just one last note to the Senior leaders, please take this advice as honest as it was a really true pleasure working there.


  7. "Solid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PlayStation full-time

    Pros

    Smart colleagues, great strategists and fun place to work

    Cons

    Consensus culture that may slow down speed to market.

  8. Helpful (1)

    "Great company if you love video games."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Corporate Counsel in San Mateo, CA
    Current Employee - Senior Corporate Counsel in San Mateo, CA
    Positive Outlook
    Approves of CEO

    I have been working at PlayStation full-time (More than 5 years)

    Pros

    Focused on creating fun high quality products.

    Cons

    Bureaucratic decision making and risk averse.

    Advice to Management

    Trust and empower your employees. The DNA of the company is made up of gamers from all backgrounds. They want the company to succeed and are willing to work hard to make PlayStation the best place to work.


  9. Helpful (4)

    "Lot of Politics, Bad Hiring"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in San Francisco, CA
    Current Employee - Senior Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at PlayStation full-time (More than 3 years)

    Pros

    Great Company to work for.
    Interesting problems to solve.
    Great perks and Swags.
    Lunch every Tuesday.
    Lots of great internal talks and KT sessions almost every week.
    Bi Annual Hackathons where interesting projects are made and productized. Some of these projects are already in the market.

    Cons

    - Lot of Politics creeping in recently.
    - Hiring is rarely quality driven but more quantity driven. Get a feeling managers are not confident of brining in quality candidates so try to hire people without feeling entirely convinced
    - Growing too quickly and now is unable to look after the career paths of the employees. Also leading to quantity based hiring.
    - Unable to move out or motivate poor performers leading to bad team morale within the various teams
    - Tokyo is the boss which no one can question. Tokyo teams try to take over work from US teams in an effort to get more work to Tokyo.
    - Poor communication and coordination among teams. Information is rarely shared among sites/groups since there is a huge fear of taking over projects by other teams.
    - Above all else, the pay is much below market rate.

    Advice to Management

    - Take care of current employees, don't go running behind new talent just because they can offer short term goals. Thing long term about employee morale and retention
    - Improve communication among different sites and remove managers who are just trying to pounce on other teams work. It is very bad for team morale.
    - Try to standardize processes. Don't let age old processes dictate how things are done just because teams in Japan do not want to change.


  10. "Great coworkers and work-life balance, but few opportunities for long-term career growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at PlayStation full-time (More than 5 years)

    Pros

    - Relaxed environment with great work-life balance
    - Friendly and fun coworkers - fantastic culture
    - Great environment to be in if this is your first corporate job or new to gaming or tech in general

    Cons

    - A lot of emphasis on seniority rather than merit during promotions and performance reviews
    - Favoritism shown by executive management towards certain groups
    - Difficult to grow career-wise
    - No attempt to retain top talent--many high-performing employees poached by top companies
    - Below market pay