Please Touch Museum Reviews | Glassdoor

Please Touch Museum Reviews

Updated August 4, 2017
21 reviews

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21 Employee Reviews

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  1. "Fantastic learning venue for young children and their grown- ups. Dedicated co-workers and visionary leadership team."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Please Touch Museum full-time

    Pros

    I have been with Please Touch Museum through many years of change. By far, this is the most rewarding era ever for the Museum and the best place I have ever worked. We are reinventing ourselves with smart leaders who are moving the Museum in the right direction. We work in a rewarding collaborative environment where all staff are heard and valued. It’s a vibrant, exciting place to think boldly and creatively, and with our new Strategic Plan in place we are going to become the premier children’s museum in the country.

    Cons

    Totally satisfied with the organization direction

    Advice to Management

    Just continue to do the wonderful work you are doing.


  2. Helpful (3)

    "Abusive Relationship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Phila, PA
    Current Employee - Manager in Phila, PA
    Doesn't Recommend
    Negative Outlook

    I have been working at Please Touch Museum full-time (More than 3 years)

    Pros

    Nice office space, Nice co-workers

    Cons

    Working at Please Touch Museum is like being in an emotionally abusive relationship. We are always in crisis mode. We are promised that things will be fixed or solved once we hire this person, or fire that person but the problems never go away. When you question certain situations or bring up failed promises, you're the one made to feel crazy. Over time, you begin to question if you're the problem, what are you doing wrong in this situation and why can't you seem to fix it? Upper management belittle and berates your efforts, fails to acknowledge your accomplishments and yet, still demands more. The CEO stood up in front of the staff and told them that " If you think your busy now, wait until the next few months because we are about to get a whole lot busier!". This wouldn't be a problem statement if everyone wasn't already overworked, underpaid and questioning their own sanity and existence. The best thing anyone can do to end this is to leave. Run. As fast as you can. Most of these people are great, they deserve better and this is not the place they are going to receive that treatment.

    Advice to Management

    Learn what compassion and empathy are. Sure, you know how to run a business, but do you know how to care and nurture the people within? That's what makes a company grow. If you think people aren't talking behind your back about the awful things you have done, you're wrong. We all know and the first chance we have to replace you, we will.

  3. Helpful (1)

    "Gone downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Philadelphia, PA
    Former Employee - Manager in Philadelphia, PA

    I worked at Please Touch Museum full-time (More than 5 years)

    Pros

    The mission. Other people who are invested.

    Cons

    Terrible fiscal practices. Management can't make up it's mind. Constant sense of dread.


  4. Helpful (7)

    "Terror behind the walls"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Please Touch Museum full-time

    Pros

    The children and the good people on the floor.

    Cons

    Horrible work environment that is hostile and abusive. The museum is run by a bully who carefully manages her reputation on the outside but on the inside instills fear and terror among hardworking, dedicated staff. Browbeating, berating, constant criticism, and disrespecting are the norm. There's constant scrutiny and complete lack of trust, with objectives always changing, micromanagment, and undermining of staff. 4 out of 6 executives have left in the last few months alone. Management is probed weekly on goals, and now with no protection from executives who have moved on. Considering working here? Run the other way.

    Advice to Management

    Find new leadership. Someone who knows how to lead a museum and foster a creative, collaborative, supportive and fun environment.


  5. "This was a great place to work and then the culture changed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Please Touch Museum full-time

    Pros

    Fun environment, making a difference, being creative when allowed

    Cons

    Other departments are difficult to work with, it is difficult to pull the staff together because everyone only wants to do "their job", communication,


  6. Helpful (1)

    "Fun job, no mobility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Experience Host in Bernville, PA
    Former Employee - Experience Host in Bernville, PA
    Doesn't Recommend
    Negative Outlook

    I worked at Please Touch Museum part-time (More than 3 years)

    Pros

    Fun place to work if you like children and/or history

    Cons

    Very little mobility within the company, efforts to move up to better positions are met with resistance

    Advice to Management

    Stop paying 6 VPs so much and hire some gallery staff full time.


  7. "restructuring"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Please Touch Museum part-time

    Pros

    Coworkers were nice and the scheduling is very flexible. Great to be able to work with kids and you switch exhibitions hourly

    Cons

    The job can get repetitive and the exhibitions do not change often. Management is sloppy and scheduling hours can be inconsistant.

    Advice to Management

    Please get to know employees better and treat them with more respect. It would be nice for the managers to walk around more to check how the museum is running instead of hiding in the office all day

  8. Helpful (1)

    "Terribly Run"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Please Touch Museum full-time

    Pros

    Working with children, good coworkers, beautiful historic building, fantastic mission

    Cons

    The problems start at the top and pour on down. They laid off/fired/pushed out all of the worthwhile people they had on the executive level. Positions eliminated during layoffs were immediately reposted under a new title. Remaining executives treated front line and management staff with disdain. Dishonesty and deception was rampant, most toxic environment in which I have worked.

    Advice to Management

    Leave. Acknowledge that what you are doing is hurting the institution and the mission and leave. Make room for a new executive staff to come in and fix all of the problems that existed before you that you managed to somehow worsen.


  9. "experience host"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA

    I worked at Please Touch Museum (Less than a year)

    Pros

    it's a fun job where you get to interact with people and kids on a daily basis and it can be a lot of fun

    Cons

    because there are so many kids and it's a "touch" museum... germs. lots of germs. I was sick a lot.


  10. "Playing with children all day and interacting with parents."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Museum Experience Host
    Current Employee - Museum Experience Host
    Recommends
    Positive Outlook

    I have been working at Please Touch Museum part-time (More than a year)

    Pros

    Play with kids all day!!!
    Learn more about child development
    Chat with guests who come from all over the world
    Work night events such as Proms, Birthday Parties etc.

    Cons

    No room for employee growth
    Fast turnover rate
    Wages that require a second job to be livable

    Advice to Management

    Be more willing to provide support to the workers.


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