Please Touch Museum Reviews | Glassdoor

Please Touch Museum Reviews

Updated February 17, 2017
19 reviews

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2.4
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19 Employee Reviews

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  1. "Fantastic learning venue for young children and their grown- ups. Dedicated co-workers and visionary leadership team."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Please Touch Museum full-time

    Pros

    I have been with Please Touch Museum through many years of change. By far, this is the most rewarding era ever for the Museum and the best place I have ever worked. We are reinventing ourselves with smart leaders who are moving the Museum in the right direction. We work in a rewarding collaborative environment where all staff are heard and valued. It’s a vibrant, exciting place to think boldly and creatively, and with our new Strategic Plan in place we are going to become the premier children’s museum in the country.

    Cons

    Totally satisfied with the organization direction

    Advice to Management

    Just continue to do the wonderful work you are doing.


  2. Helpful (3)

    "Terror behind the walls"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Please Touch Museum full-time

    Pros

    The children and the good people on the floor.

    Cons

    Horrible work environment that is hostile and abusive. The museum is run by a bully who carefully manages her reputation on the outside but on the inside instills fear and terror among hardworking, dedicated staff. Browbeating, berating, constant criticism, and disrespecting are the norm. There's constant scrutiny and complete lack of trust, with objectives always changing, micromanagment, and undermining of staff. 4 out of 6 executives have left in the last few months alone. Management is probed weekly on goals, and now with no protection from executives who have moved on. Considering working here? Run the other way.

    Advice to Management

    Find new leadership. Someone who knows how to lead a museum and foster a creative, collaborative, supportive and fun environment.


  3. "This was a great place to work and then the culture changed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Please Touch Museum full-time

    Pros

    Fun environment, making a difference, being creative when allowed

    Cons

    Other departments are difficult to work with, it is difficult to pull the staff together because everyone only wants to do "their job", communication,


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  5. Helpful (1)

    "Fun job, no mobility"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Experience Host in Bernville, PA
    Former Employee - Experience Host in Bernville, PA
    Doesn't Recommend
    Negative Outlook

    I worked at Please Touch Museum part-time (More than 3 years)

    Pros

    Fun place to work if you like children and/or history

    Cons

    Very little mobility within the company, efforts to move up to better positions are met with resistance

    Advice to Management

    Stop paying 6 VPs so much and hire some gallery staff full time.


  6. "restructuring"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Please Touch Museum part-time

    Pros

    Coworkers were nice and the scheduling is very flexible. Great to be able to work with kids and you switch exhibitions hourly

    Cons

    The job can get repetitive and the exhibitions do not change often. Management is sloppy and scheduling hours can be inconsistant.

    Advice to Management

    Please get to know employees better and treat them with more respect. It would be nice for the managers to walk around more to check how the museum is running instead of hiding in the office all day


  7. "Terribly Run"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Please Touch Museum full-time

    Pros

    Working with children, good coworkers, beautiful historic building, fantastic mission

    Cons

    The problems start at the top and pour on down. They laid off/fired/pushed out all of the worthwhile people they had on the executive level. Positions eliminated during layoffs were immediately reposted under a new title. Remaining executives treated front line and management staff with disdain. Dishonesty and deception was rampant, most toxic environment in which I have worked.

    Advice to Management

    Leave. Acknowledge that what you are doing is hurting the institution and the mission and leave. Make room for a new executive staff to come in and fix all of the problems that existed before you that you managed to somehow worsen.


  8. "experience host"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA

    I worked at Please Touch Museum (Less than a year)

    Pros

    it's a fun job where you get to interact with people and kids on a daily basis and it can be a lot of fun

    Cons

    because there are so many kids and it's a "touch" museum... germs. lots of germs. I was sick a lot.


  9. "Playing with children all day and interacting with parents."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Museum Experience Host
    Current Employee - Museum Experience Host
    Recommends
    Positive Outlook

    I have been working at Please Touch Museum part-time (More than a year)

    Pros

    Play with kids all day!!!
    Learn more about child development
    Chat with guests who come from all over the world
    Work night events such as Proms, Birthday Parties etc.

    Cons

    No room for employee growth
    Fast turnover rate
    Wages that require a second job to be livable

    Advice to Management

    Be more willing to provide support to the workers.


  10. "Culture of lack of respect"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Mission of creating learning opportunities for children through play; content of programs/events/exhibits

    Cons

    Lack of respect; poor communication; cliquish work environment

    Advice to Management

    Better communication would be a good first step.


  11. Helpful (1)

    "poor management, bereft of vision"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    The building is pleasant.
    Overall, it is a fun attraction.

    Cons

    Lack of vision from C-level management.
    An absence of accessible data makes it difficult to make data-driven decisions.
    Very low pay and negligible benefits for part-time employees.
    Employee Handbook is poorly written and leaves too much open for interpretation.
    Many staff have poor communication skills (at all levels).

    Advice to Management

    Communicate a tangible vision for the museum.
    Make use of the many talented staff on hand, instead of relying on expensive consultants.
    Employ staff who are better at writing so that policies are thorough and clear.



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