Plymouth Rock Assurance Reviews | Glassdoor

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Plymouth Rock Assurance Reviews

Updated February 8, 2018
91 reviews

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3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Plymouth Rock Assurance President Chris Olie
Chris Olie
25 Ratings

91 Employee Reviews

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Pros
  • Stable company with good work life balance (in 6 reviews)

  • Plymouth Rock has great benefits and provides plenty of opportunity for growth (in 8 reviews)

Cons
  • Lack of technical training, old technology, Lots of favoritism (in 2 reviews)

  • No parking, pre-tax MBTA deduction is useful but expensive (in 2 reviews)

More Pros and Cons

  1. "Great place to work. Awesome location. Friendly environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Associate in Boston, MA
    Current Employee - Marketing Associate in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Plymouth Rock Assurance full-time (Less than a year)

    Pros

    I started at Plymouth Rock Assurance a few months ago and have really enjoyed it. There are a lot of exciting things going on throughout the company, and it's cool to be a part of that growth. The people here are very friendly and easy to work with. There are lots of events to attend if you're interested, but you're never pressured. The pay and benefits are good!

    Cons

    Selfishly, I wish it was located next to North Station so my commute would be even easier.

    Advice to Management

    Consider additional training in terms of learning the insurance industry when employees first start. Some of us have never worked in insurance and receiving a crash course would be very helpful!


  2. "IT Infrastructure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Infrastructure
    Current Employee - IT Infrastructure
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Plymouth Rock Assurance full-time (More than a year)

    Pros

    Friendly work environment for the most part.
    Great team members.
    Generous time off packages (PTO, Sick, Holidays)

    Cons

    Below average salaries for location, skills, job responsibilities
    Annual 401k "bonus" instead of match program
    Cigna Health is terrible to work with
    No parking, pre-tax MBTA deduction is useful but expensive. Makes it difficult to justify working in the city with below-average salaries.
    Limited upward advancement. Usually hired from outside.

    Advice to Management

    Recognize the hard work of employees. Be more willing to provide training in industry programs and certifications to increase overall team knowledge.
    Salaries to match industry standards, location considerations, and transportation costs.

  3. "The people make it worthwhile"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Boston, MA
    Current Employee - Customer Service Representative in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Plymouth Rock Assurance full-time (Less than a year)

    Pros

    Such a supportive, collaborative environment. So many opportunities to learn and grow. Relies on a solid team and discerning hiring supports that initiative. Everyone carries equal weight.

    Cons

    Starting salaries are in line with the average for the position but the technical knowledge required should translate to higher pay.


  4. "Good company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Plymouth Rock Assurance part-time

    Pros

    Very convenient locations, people there are nice

    Cons

    Relatively small in the business, has limited market share


  5. "Satisfied Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Plymouth Rock Assurance full-time

    Pros

    There is a good focus on culture

    Cons

    There could be more of a focus on training.

    Advice to Management

    Reward your loyal employees


  6. "Claims representative."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Boston, MA
    Current Employee - Claims Adjuster in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Plymouth Rock Assurance full-time (More than a year)

    Pros

    Great pay w. flexible vacation time. Great advancement opportunities. Great people with outings. The New England Patriots Program is a step in the right direction.

    Cons

    Office building allows for limited and parking that can not be afforded. Certain computer programs are outdated and slow.


  7. "Qualified Marketing Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook

    I have been working at Plymouth Rock Assurance part-time

    Pros

    Ability to work part time while in school, customer service/sales experience

    Cons

    Company overall is not big and seems like management is driving the company into the ground. Bonuses were cut recently at this position

  8. "Sr clsims"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Plymouth Rock Assurance full-time

    Pros

    Flexible pay benefits outings people

    Cons

    Far commute in bus somedays

    Advice to Management

    None


  9. "Decent Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Boston, MA
    Former Employee - Customer Service Representative in Boston, MA
    Positive Outlook
    Approves of CEO

    Pros

    When I started, my department was full of friendly people. 401K, Discounted Gym Benefits- company outings.

    Cons

    Old technology. After a few director changes and supervisors being changed things became all about numbers. Some reps were taking more calls than others and you could definitely see the favoritism.

    Advice to Management

    Managers need to be held accountable and should be more ethical in their dealings.


  10. "not ideal"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Plymouth Rock Assurance full-time (Less than a year)

    Pros

    none that i can speak of

    Cons

    * depressing working environment
    * long hours


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