Plymouth Rock Assurance Reviews | Glassdoor

Plymouth Rock Assurance Reviews

Updated November 12, 2017
89 reviews

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3.5
StarStarStarStarStar
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Approve of CEO
Plymouth Rock Assurance President Chris Olie
Chris Olie
24 Ratings

89 Employee Reviews

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Pros
  • Stable company with good work life balance (in 5 reviews)

  • Plymouth Rock has great benefits and provides plenty of opportunity for growth (in 8 reviews)

Cons
  • Only a few employees, besides managers, were full time (in 2 reviews)

  • Lack of technical training, old technology, Lots of favoritism (in 2 reviews)

More Pros and Cons

  1. "The people make it worthwhile"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Boston, MA
    Current Employee - Customer Service Representative in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Plymouth Rock Assurance full-time (Less than a year)

    Pros

    Such a supportive, collaborative environment. So many opportunities to learn and grow. Relies on a solid team and discerning hiring supports that initiative. Everyone carries equal weight.

    Cons

    Starting salaries are in line with the average for the position but the technical knowledge required should translate to higher pay.


  2. "Good company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Plymouth Rock Assurance part-time

    Pros

    Very convenient locations, people there are nice

    Cons

    Relatively small in the business, has limited market share

  3. "Satisfied Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Plymouth Rock Assurance full-time

    Pros

    There is a good focus on culture

    Cons

    There could be more of a focus on training.

    Advice to Management

    Reward your loyal employees


  4. "Claims representative."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Boston, MA
    Current Employee - Claims Adjuster in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Plymouth Rock Assurance full-time (More than a year)

    Pros

    Great pay w. flexible vacation time. Great advancement opportunities. Great people with outings. The New England Patriots Program is a step in the right direction.

    Cons

    Office building allows for limited and parking that can not be afforded. Certain computer programs are outdated and slow.


  5. "Qualified Marketing Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook

    I have been working at Plymouth Rock Assurance part-time

    Pros

    Ability to work part time while in school, customer service/sales experience

    Cons

    Company overall is not big and seems like management is driving the company into the ground. Bonuses were cut recently at this position


  6. "Sr clsims"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Plymouth Rock Assurance full-time

    Pros

    Flexible pay benefits outings people

    Cons

    Far commute in bus somedays

    Advice to Management

    None


  7. "Decent Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Boston, MA
    Former Employee - Customer Service Representative in Boston, MA
    Positive Outlook
    Approves of CEO

    Pros

    When I started, my department was full of friendly people. 401K, Discounted Gym Benefits- company outings.

    Cons

    Old technology. After a few director changes and supervisors being changed things became all about numbers. Some reps were taking more calls than others and you could definitely see the favoritism.

    Advice to Management

    Managers need to be held accountable and should be more ethical in their dealings.

  8. "not ideal"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Plymouth Rock Assurance full-time (Less than a year)

    Pros

    none that i can speak of

    Cons

    * depressing working environment
    * long hours


  9. "Claims Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Plymouth Rock Assurance full-time

    Pros

    Great culture, co-workers, little extras (ice cream party, hot dog party, Summer outing, elaborate holiday party, etc) Excellent benefits

    Cons

    Minimal advancement for growth, salary needs improvement

    Advice to Management

    Start a mentor program to help star employees move and grow in the company, staff overwhelmed and underpaid take that into consideration for change


  10. "Good but not best insurance company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Plymouth Rock Assurance full-time

    Pros

    Stable company with good work life balance.

    Cons

    Salaries are not good as compared to other competitors. Should have been better.


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