Pocket Gems Reviews | Glassdoor

Pocket Gems Reviews

Updated January 9, 2019
53 reviews

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4.1
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Pocket Gems CEO Ben Liu
Ben Liu
40 Ratings

Employee Reviews

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Pros
  • "people are nice, environment is good" (in 4 reviews)

  • "Lots of really great people to work with" (in 4 reviews)

Cons
  • "Extremely fast paced business; constant change" (in 3 reviews)

  • "You do work very hard (but you do learn a lot)" (in 2 reviews)

More Pros and Cons

  1. Featured Review

    "Fun and Encouraging Environment and Culture!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pocket Gems full-time (More than a year)

    Pros

    Pocket Gems is on the of best working environments I have experienced. I have interfaced with a lot of tech startups in Silicon Valley and a lot of them have a similar vibe - kind of a "bro-y" culture, where all they care about is revenue.

    Pocket Gems is the total opposite - the people that work here are really hard-working and supportive of each other. At the end of the day, we just want to create fun and exciting games for people to play, and everyone has the same end goal. Not only that, but we do a lot of fun things around the office to get everyone to collaborate, such as themed lunches, game nights, and potlucks. We also have a Women's Network, which is a great way for women in the company to interact together!

    Cons

    Again, people here work hard. You are hired because you are talented and have a job to do and we ARE a startup, so this is not the right environment if want to rest on your laurels. You have expectations to perform your job and sometimes there are changes within the company that you need to adjust to. That being said, the CEO is really transparent and we have meetings to keep everyone informed of what's happening in the company, so you're not in the dark.

    Advice to Management

    Continue to be transparent and collaborate with your team. Continue to celebrate wins!

    Pocket Gems Response

    Mar 15, 2018 – Recruiting Manager

    Thanks for your review! We're happy to hear how encouraged and engaged you are with the teams and company as a whole. (We love the Women's Network, too!)

    Thanks for your honest feedback on what we... More


  2. Helpful (1)

    "Best company I’ve ever worked for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Artist in San Francisco, CA
    Current Employee - Artist in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pocket Gems full-time (More than a year)

    Pros

    Competitive pay, perks, relaxed atmosphere, great people, culture, organization, the list goes on and on.

    Cons

    Location. That is the one con, it is located downtown and I am not a huge fan of riding the BART as drug addicts, beggars, litter, etc fill the stations and cars.

    Advice to Management

    Keep it up.

  3. "Great place to develop mobile products, amazing work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in San Francisco, CA
    Former Employee - Product Manager in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Pocket Gems full-time (More than a year)

    Pros

    Too many perks to list... Awesome office environment, very 'google'-esc

    Cons

    Can feel left out of the loop on the high level company direction.
    Can spend too much time on a product, second guessing decisions

    Advice to Management

    Listen to Harlan, I trust him with my life.


  4. Helpful (8)

    "Toxic culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Pocket Gems full-time (More than 3 years)

    Pros

    1. Smart people
    2. Not bad perks
    3. A lot of opportunity to learn as it's a startup

    Cons

    1. Willing to listen to people but rarely change. Not transparent though claims itself as flat management.
    Similar things which showed no respect to employees happened again and again.
    PS: Did you see them ever replied to bad comments here? :)
    2. Toxic culture. Management is just like a family-run business. If you like it, this is your place. If not, you'd like to leave ASAP.
    3. Not PG's fault but gaming is truly a hard business.

    Advice to Management

    N/A


  5. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pocket Gems full-time

    Pros

    Excellent opportunities for growth on all levels.

    Cons

    There are none that I can think of.

    Pocket Gems Response

    May 24, 2018 – Recruiter

    Thanks so much for your response! We are thrilled to hear that you are happy with our growth trajectory here at Pocket Gems and we hope that you have a long career here.


  6. "Excellent benefits, challenging work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Pocket Gems full-time (More than a year)

    Pros

    PG's benefits are very generous and comprehensive beyond just compensation. Free lunch & dinner, great health benefits, fun events add value to employment here.

    From my perspective, the company lives up to its mission and values daily.

    Cons

    The "matrix" organization at times feels disorganized.

    Pocket Gems Response

    Mar 15, 2018 – Recruiting Manager

    Thanks for your review and for highlighting some of the things we all love about PG's culture and environment!

    Feel free to reach out to us about any tips or suggestions you might have on how we... More


  7. Helpful (4)

    "Frustrating"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Pocket Gems full-time (More than 3 years)

    Pros

    Lots of really great people to work with. The games are exciting and fun to work on.

    Cons

    HR and management team are not helpful. Compensation not in line with the rest of the industry. They claim to have a flat org but act the exact opposite.

    Advice to Management

    Obey your own rules.

  8. "intern software engieer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    the environment is so great

    Cons

    the oa is so difficult

    Pocket Gems Response

    Mar 15, 2018 – Recruiting Manager

    We're so happy you loved interning with us!


  9. Helpful (15)

    "A once great company being crushed by bean counters"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Pocket Gems full-time

    Pros

    At the peak of this company it was a powerhouse of creative talent where individuals could make an impact through the flat organization. The coworkers were amazing and we had the freedom to do great work.

    Cons

    Sadly, Finance was allowed to take over most aspects of the company and we chase dollars now. For whatever reason Finance has been given ownership of many departments across the company. Star players have been leaving the company from every department. We have had a rotating door inside many of the people departments, which Finance also owns. The culture has been taking a pretty negative path and it is clear the people departments are not enabled to fix this. If I wanted to work at a company that just focuses on money and ignores a growing toxic culture, I would go do the company who's name rhymes with Tuber.

    Advice to Management

    The advice has been given to management so many times through the routine surveys. Management has shown no interest in addressing the feedback outside of corporate language in our monthly meetings. I used to have hope that this would change, but it has only grown worse over the years.


  10. Helpful (3)

    "The best place I've ever worked..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pocket Gems full-time (More than a year)

    Pros

    Nice people! Company skews toward the younger side, but the people are still super nice and very enthusiastic about games. Lots of opportunities and challenges. You will learn a lot and have a ton of responsibilities. Great perks. No strict hours and face time isn't valued as highly as many places. Very tolerant of different personality types. Tolerant of mistakes as long as you learn from them.

    Cons

    You do work very hard (but you do learn a lot). The company isn't always run as well as you'd like, but it's small. Training is mostly by fire. Pay is lower than more opportunities out there, but the responsibility you get is pretty amazing. Career progression can vary dramatically and stalls for some while accelerates for others.

    Advice to Management

    Consistency from management would be appreciated. I left, but love the place. Please keep the door open.

    Pocket Gems Response

    Mar 15, 2018 – Recruiting Manager

    Thanks for such an insightful review. The pros that you pointed out are often hard to articulate, and you've said it perfectly.

    Likewise, we appreciate your feedback and advice--thanks for... More