Point B Reviews | Glassdoor

Point B Reviews

Updated July 17, 2017
129 reviews

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4.3
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Point B CEO Mike Pongon
Mike Pongon
82 Ratings

129 Employee Reviews

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Pros
  • Great company culture and work/life balance - passionate people who care (in 39 reviews)

  • Great culture - lots of 'fun' events (in 12 reviews)

Cons
  • Lacks upward mobility and career path options, but that comes with model so just know what you're getting into (in 8 reviews)

  • As with any consulting firm you do not always know where you'll be (client) in the future (in 5 reviews)

More Pros and Cons

  1. Helpful (8)

    "Point B is full of unqualified people"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Associate in Seattle, WA
    Current Employee - Senior Associate in Seattle, WA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    If you don't have much talent, yet can spin doctor well, this is the place for you. Looks matter more than substance.

    Cons

    I suspect that most glowing reports here are by people in recruiting and HR. It is encouraged to spin doctor and be deceptive and many in management have no background in what they are sent to deal with at the client. However, they have the "look." The smooth car salesman appearance. That's all that matters here. The spin, the talk, and taking credit where none is due. Having worked in other consulting firms, I can't believe the amount of fluff. The only reason they sell at all is due to college connections and with competition as it is with companies who actually have substantive people, I can't imagine this is sustainable.

    Advice to Management

    Do you know how people actually get hired at Point B? It is getting the rep for fluffy work in the Seattle area.


  2. Helpful (14)

    "Failed transition from founders to ESOP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Associate in Seattle, WA
    Former Employee - Senior Associate in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Point B full-time (More than 5 years)

    Pros

    - Great people although many have left
    - Focused on providing client value and doing right by the client
    - Great client opportunities

    Cons

    - Lots of great people have left. Heads of major offices, lots of directors, all great talent true blue pointb.
    - The reasons for people leaving vary, but Pointb no longer has the culture and people you can't imagine leaving.
    - People aren't valued. The staffing model has shifted to picking up earlier career talent (read lower salaries) weary of travel and run them a few years before they vest.

    Advice to Management

    Pointb was something special and people were valuable. Now cash flow drives decisions not what's best for employees. How's that aligned with an ESOP?

  3. Helpful (12)

    "Not convinced most positive reviews are legitimate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate
    Former Employee - Associate
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Point B full-time

    Pros

    - Generally well meaning and capable Consultants
    - Great work/life balance
    - Opportunity to work locally if desired

    Cons

    - Well known by Associates that Point B has management effectiveness issues

    - Compensation continues to be below average and bonus structure continues to be vague.

    - Concept of 'ownership' is misleading. While technically true, % of ownership is extremely small for most and Associates have little to no power to make decisions that affect the direction of the company they 'own'. The term Shareholder would more accurately reflect nature of relationship than Owner as the latter implies greater empowerment then the average Shareholder would have..

    Advice to Management

    - listen to the advice you are receiving on Glassdoor and elsewhere. Responding by rationalizing existing direction and likely asking Associates to post positive reviews on Glassdoor to 'bury' a negative one won't fool the type of people that you would benefit from hiring.

    Point B Response

    Aug 25, 2015 – COO

    We have always encouraged our associates to post reviews about the firm on Glassdoor in order for potential candidates to gain an unfiltered opinion of Point B. No one is ever coached to post only... More


  4. Helpful (9)

    "Nothing more than a social club"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Associate in Seattle, WA
    Former Employee - Senior Associate in Seattle, WA
    Doesn't Recommend
    Neutral Outlook

    Pros

    You don't have to take assignments that are not interesting to you as part of their choice value. There is no required travel. You can make a good amount of money doing easy work at Point B.

    Cons

    Point B is arrogant to believe that they are somehow different from the competition, they are not. The majority of their work is "PLS by the single" (staff augmentation). Point B likes to talk about how they deliver much more and compete with solutions providers, but they do not have the skills to deliver solutions at scale and they continue to manage the business through a staffing lens. They talk about ownership culture but don't trust their employees. There are very few promotion opportunities and those are given to individuals who are willing to spend time working the internal politics. Leadership is uninspiring to say the least. The tenured staff are there because they don't want to work hard - it's all about doing the minimum possible.

    Advice to Management

    Staff want to be treated as professionals. Social outings with peers only goes so far for the types of employees you want to retain.

    Point B Response

    Oct 13, 2015 – Executive

    Point B is different. Building and sustaining a business that is more than just another consulting firm is important to us. We strive for life-work balance, seek to do work we love, and look for new... More


  5. Helpful (15)

    "Death of an Old Friend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Point B full-time (More than 10 years)

    Pros

    Was at Point B for over 10 years and Point B was one of the early leaders in the local client/local delivery model. They were focused on delivering value to their clients - as measured by their clients.

    Cons

    Fear of outside leadership (they just won't get us) has caused clique-ish promotion from within. Leaders that are insane (continuing to do the same thing year after year but expecting different results the next time). Has lost the soul of the firm through heavy attrition of long-time associates and leaders. No longer focused on the client - but instead on growth/revenue/sales that drive ESOP share price. Current model is to hire BA's, Sr. BA's, and Associates - promote them quickly and then bill them at their Sr. Associate rates to drive margin.

    The ownership mentality that has been created is based on share price and wealth and not passion about a once great firm. The current leaders are motivated by their Long-Term Compensation Plans, not by the passion to lead a firm that was once considered a market leader.

    Advice to Management

    Get some outside leadership in that can turn the ship before it runs aground. Stop posting responses to all the negative reviews - it looks like a 5 year making an excuse as to why they spilled the milk.


  6. Helpful (14)

    "Downward trend. Increasing dissonance."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Associate
    Current Employee - Senior Associate
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Point B full-time (More than 3 years)

    Pros

    Most associates are down to earth, want to do the right things for their clients, and are easy to get along with.

    Cons

    Decreasing morale. People leaving in droves. Significant changes in one particular market. Even greater pressure from leadership and Seattle to fall in line.

    Beginning to feel even less nimble, more unwieldy, more scattershot. Increasing dissonance between what we were (and are) told the 'choice model' is, and what is evolving in the reality of being billable on almost any type of engagement. So career planning around specialties is harder to do. More and more top-down management than before.

    Increasing sense that every person needs to look out for themselves. No PTO, or even paid public holidays is a joke. Plenty of 'activity', fuss and talk, but not much in real measured outcomes.

    Getting a sense that shorter tenured associates need to stay chargeable and staffed to support the overall ESOP value (and cash pay) that longer tenured associates enjoy. A bigger and bigger (newer) associates base is now needed to support the ESOP value and cash pay of those who've been around for much longer....if your in the bottom tranche of that pyramid, you're pressured to take on project you don't really like.

    Well on the way to losing its soul.

    Point B Response

    Feb 22, 2016 – Executive

    We appreciate your feedback. First quarter is often a time when companies see some attrition. It’s a challenge for most firms, and we pay very close attention to it. However we remain proud of our... More


  7. Helpful (5)

    "Not All That it Appears"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Associate in Seattle, WA
    Former Employee - Senior Associate in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Point B full-time (More than 3 years)

    Pros

    There are some good and talented people to work with spread through out the company.
    Culture is different, if compared to a Big X firm. But inferior in so many ways when compared to other companies.
    Rated highly as place to work (though take those with grain of salt. Emails are sent throughout company telling people how to answer surveys that are sent)

    Cons

    Compensation is sub par. Low pay, mediocre benefits, and bonus is negligible.
    ESOP is a gimmick trying to stem the high attrition rate. Are not allowed to show any "ownership" nor is there any monetary reward for years afterwards. Also, as whole process is opaque (as is the bonus) one cannot have clear idea of what amount are.
    Limited professional development. If you're an experience consultant, then Point B can be a good fit. For those new to the field, there is no training, nor any support from leadership. You are thrown into the deep end of the pool and expected to learn how to swim yourself.
    Work where you live only applies if there's work. It's good if you're in Seattle, but outside of there, the moment one is on the bench, pressure is put on to travel.

    Advice to Management

    Break Seattle-Centric mold. Develop professional development opportunities for young analysts and associates you're hiring. Revise compensation package. Make ESOP meaningful, and not just a tool to reduce tax load and funnel money into Point B Capital.

    Point B Response

    May 30, 2017 – COO

    We appreciate you taking the time to share a review of Point B, as we read these regularly and look for opportunities to apply feedback when and where we can. But in this situation, we will have to... More

  8. Helpful (3)

    "Individualistic"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Associate in Seattle, WA
    Current Employee - Senior Associate in Seattle, WA
    Recommends
    Approves of CEO

    Pros

    Life/work balance
    Medical benefits
    Freedom to manage your time

    Cons

    Little to no support from management
    Lack of training or career advancement

    Advice to Management

    support associates in the field


  9. Helpful (12)

    "Working at Point B"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Point B full-time

    Pros

    Flexible schedule and work-life balance
    Comparable pay for "title" compared to the market
    Willing to quickly adapt to changing market conditions

    Cons

    No leadership
    Lack of true feedback, despite open feedback being "important"
    No room or support for growth
    No support for operations team
    Culture of Haves and Have-Nots keeps the company divided
    Does not challenge leaders to grow or develop people


  10. Helpful (11)

    "Was a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Associate in Seattle, WA
    Current Employee - Senior Associate in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Point B full-time (More than 5 years)

    Pros

    Great Clients
    Freedom to set your own direction

    Cons

    Recent departure of long time and talented resources has drained the soul of Point B
    New resources have little desire to make Point B better or understand what made it great
    New organization structure has led to the promotion of incompetent leaders
    No paid vacation and poor overall benefits

    Advice to Management

    Get rid of the new titles and needless overhead.


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