Polycom Reviews | Glassdoor

Polycom Reviews

Updated April 26, 2017
475 reviews

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3.0
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Polycom CEO Mary T. McDowell
Mary T. McDowell
29 Ratings

475 Employee Reviews

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Pros
  • Video technology enables many employees to work from home (in 45 reviews)

  • great flexibility to manage own work/life balance (in 37 reviews)

Cons
  • Didn't have confidence in upper management or direction the company was headed (in 23 reviews)

  • I did not like the management approach which was intimidating and created a culture of fear (in 11 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Solid Company"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Excellent technology and a lot of good people work there. They do a good of eating their own dog food when it comes to collaboration tools.

    Cons

    A lot of turnover, which is particularly surprising at the executive level. Company direction seems to change along with the change in management.

    Advice to Management

    Settle down, pick a direction and stick to it. Effectively communicate the plan to all employees.

    Polycom Response

    Feb 23, 2017 – Sr. Director, Global Talent Acqusition

    Thank you for taking the time to write a review for us. You're right- we've had more turnover lately in part due to the changes we've been making to make the improvements we so desperately need. Now ... More


  2. "Good company but not very good vision."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hardware Engineer in Austin, TX
    Former Employee - Hardware Engineer in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good pay, good and talented people.
    People try to help each other whenever possible even when it being a large company.

    Cons

    Constant reorganization​ every year. Management changes and not very good vision for future product roadmap. Company does not hire and train fresher's.

    Advice to Management

    Need a robust roadmap for future products.


  3. "Business IT Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business IT Analyst in San Jose, CA
    Former Employee - Business IT Analyst in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Polycom full-time (More than 3 years)

    Pros

    Company offers a great working environment, and team members are very helpful.

    Cons

    Pay rate is below average, and incentives are poor.

    Advice to Management

    Offer advancement opportunities and training to gain new skills.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Marketing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Austin, TX
    Current Employee - Marketing in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Polycom full-time (More than 8 years)

    Pros

    Great teammates and flexible work arrangements! Benefits and compensation were traditionally strong, but uncertain moving forward since Sirus acquisition in 2H '16.

    Cons

    Strategy uncertain. Significant RIF late in 2016 based on Sirus acquisition. Caution necessary.

    Advice to Management

    Need a real strategy and leadership with vision/passion/energy to get back on top.


  6. "used to be awesome, not so much lately"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Polycom full-time (More than 8 years)

    Pros

    Remote work flexibility, use of video collaboration
    Amazing technology!!

    Cons

    folks are quitting / workload unreasonable / 30%+ pay cut since going private
    upward mobility track is now totally gone, no hope for career progression
    We tend to favor male leadership promotion (with exception of CEO/CFO).

    Advice to Management

    don't loose sight of career progression for valued employees
    get more aggressive on right shipping the comp plan so we don't loose more talent.


  7. "Good place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Austin, TX
    Current Employee - Software Engineer in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Polycom full-time (More than 5 years)

    Pros

    Nice people around. Some interesting products.

    Cons

    Executive level leaders don't know what to do.


  8. Helpful (1)

    "Polycom was good, now just so so"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Staff Software Engineer in Austin, TX
    Current Employee - Senior Staff Software Engineer in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Polycom full-time (More than 10 years)

    Pros

    Very flexible working time, friendly working enviorment

    Cons

    too many managers, and slow efficiently, no decision

    Advice to Management

    high talented people and make wise decision. don't waste time on meeting, meeting, meeting.

    Polycom Response

    Apr 26, 2017 – Sr. Director, Global Talent Acqusition

    Thanks for your review- very much appreciated. And I completely agree with your points. First of all, we do have a great work environment with friendly people AND we have flexibility. I know it’s ... More


  9. Helpful (8)

    "Used to Be Great. Sad but True."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Polycom full-time (More than 10 years)

    Pros

    Many talented people, veterans working in company for many years. Wages and benefits are competitive. Believes in its own products because of Quality.

    Cons

    No room for growth. Frequent Lay-offs. Constant Change of Management.

    Advice to Management

    Effectively communicate the plan to all employees. Be honest with employees. Transparency is key. The company would need to set up strategies as there are coming more & more good competitors for the audio/video conference market. You Snooze You Loose.

    Polycom Response

    Mar 7, 2017 – Director, HR

    Hi, Thank you for your feedback. You're correct, we had more turnover last year, although our attrition is actually still below the industry benchmark. We also recently communicated a new ... More


  10. Helpful (9)

    "Same old same old under Sirus Capital"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in San Jose, CA
    Current Employee - Director in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Polycom full-time (More than 10 years)

    Pros

    Polycom has above average compensation and benefits.
    The Engineering staff is filled with a lot of talented people.
    You’ll likely get to work with some interesting technology.

    Cons

    5 months into Sirus Capital’s tenure and the 20,000ft view of Polycom isn't very rosy. Pre-acquistion, Sirus promised a lot of bold changes, taking Polycom in new exciting directions, promising to regain market dominance.

    The reality: Nothing substantive has changed. Sirus grand plan has turned out to be simple tweaks to what Polycom was already doing. Missing is any discussion, let alone long-term planning, for ground-breaking products and technologies. Sirus appears to be setting Polycom up to be just another Microsoft-solution vendor instead of driving the collaboration marketplace in new directions. Maybe that’s Sirus's long-term cash out plan.

    Contributing to Polycom's lackluster state is the fact that much of the old guard management, the very people that dug the hole Polycom finds itself in, is still around making continually poor, myopic decisions, or no decisions at all.

    Can’t recommend Polycom to any US-based engineer looking for interesting and innovative long-term work.

    Advice to Management

    The CEO needs to institute a massive housecleaning of much of the executive and upper management structure. There are too many holdovers from Peter Leav’s tenure making shortsighted decisions that are stifling innovation and driving the company into the ground.

    You need to start with a clean slate with management. You've got a great technical staff at your disposal ready to move Polycom forward.

    Polycom Response

    Apr 14, 2017 – CHRO

    Thank you for your feedback and for sharing your perspective. I agree with you - we have great talent! I have been on board for 3 months myself and have been extremely impressed with the people I ... More


  11. Helpful (4)

    "A familiar theme - Used to be good!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager, Sales in San Jose, CA
    Former Employee - Senior Manager, Sales in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Polycom full-time (More than 5 years)

    Pros

    Believes in its own products
    Majority of company, including some of its executives, work from home offices
    Good salary, competitive benefits

    Cons

    Too many "Directors" who have no staff.
    Promotions are a popularity contest with VP's
    Bad partner management
    No product or market leadership strategies

    Advice to Management

    Bring the restructuring to a close. Refocus your Sales Channel strategy and stop changing plans every quarter. Work with visionary consulting firms to streamline your products, instead of reading popular trade magazines for advice to attract Millennials as if all are alike! Don't force the company back into bricks and mortar offices from fear - if you can't live the distance worker model then you certainly cannot sell it. One more thing; promote the people who have earned the respect of their teams, not just those who gained the brief attention of your executives.


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