Polycom Reviews | Glassdoor

Polycom Reviews

Updated February 13, 2017
454 reviews

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3.0
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Polycom CEO Mary T. McDowell
Mary T. McDowell
15 Ratings

454 Employee Reviews

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Pros
  • Video technology enables many employees to work from home (in 42 reviews)

  • great flexibility to manage own work/life balance (in 36 reviews)

Cons
  • Didn't have confidence in upper management or direction the company was headed (in 24 reviews)

  • I did not like the management approach which was intimidating and created a culture of fear (in 11 reviews)

More Pros and Cons

  1. Featured Review

    "Good Work Environment"

    Star Star Star Star Star
    Current Employee - Service Sales Operations Analyst in Westminster, CO
    Current Employee - Service Sales Operations Analyst in Westminster, CO
    Recommends
    Positive Outlook

    I have been working at Polycom full-time (More than 8 years)

    Pros

    Good leadership, good benefits, work from home options a plus.

    Cons

    Pretty good experience in my 9 years. The HR team could be more responsive.

    Polycom Response

    Jul 21, 2016 – Sr. Director, Global Talent Acqusition

    Thanks for taking the time to write a review! You've been with us a long time and your input is greatly appreciated. Given all of the changes here, I'm not surprised that we haven't been as ... More


  2. "Solid Company"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Excellent technology and a lot of good people work there. They do a good of eating their own dog food when it comes to collaboration tools.

    Cons

    A lot of turnover, which is particularly surprising at the executive level. Company direction seems to change along with the change in management.

    Advice to Management

    Settle down, pick a direction and stick to it. Effectively communicate the plan to all employees.


  3. Helpful (1)

    "Decent Paying Job with some Perks"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Polycom full-time

    Pros

    Decent pay, MNC, Cross country collaboration.

    Cons

    Limited technical work, No transparency.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Polycom was good, now just so so"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Staff Software Engineer in Austin, TX
    Current Employee - Senior Staff Software Engineer in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Polycom full-time (More than 10 years)

    Pros

    Very flexible working time, friendly working enviorment

    Cons

    too many managers, and slow efficiently, no decision

    Advice to Management

    high talented people and make wise decision. don't waste time on meeting, meeting, meeting.


  6. Helpful (5)

    "Used to Be Great. Sad but True."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Polycom full-time (More than 10 years)

    Pros

    Many talented people, veterans working in company for many years. Wages and benefits are competitive. Believes in its own products because of Quality.

    Cons

    No room for growth. Frequent Lay-offs. Constant Change of Management.

    Advice to Management

    Effectively communicate the plan to all employees. Be honest with employees. Transparency is key. The company would need to set up strategies as there are coming more & more good competitors for the audio/video conference market. You Snooze You Loose.


  7. Helpful (6)

    "Same old same old under Sirus Capital"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in San Jose, CA
    Current Employee - Director in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Polycom full-time (More than 10 years)

    Pros

    Polycom has above average compensation and benefits.
    The Engineering staff is filled with a lot of talented people.
    You’ll likely get to work with some interesting technology.

    Cons

    5 months into Sirus Capital’s tenure and the 20,000ft view of Polycom isn't very rosy. Pre-acquistion, Sirus promised a lot of bold changes, taking Polycom in new exciting directions, promising to regain market dominance.

    The reality: Nothing substantive has changed. Sirus grand plan has turned out to be simple tweaks to what Polycom was already doing. Missing is any discussion, let alone long-term planning, for ground-breaking products and technologies. Sirus appears to be setting Polycom up to be just another Microsoft-solution vendor instead of driving the collaboration marketplace in new directions. Maybe that’s Sirus's long-term cash out plan.

    Contributing to Polycom's lackluster state is the fact that much of the old guard management, the very people that dug the hole Polycom finds itself in, is still around making continually poor, myopic decisions, or no decisions at all.

    Can’t recommend Polycom to any US-based engineer looking for interesting and innovative long-term work.

    Advice to Management

    The CEO needs to institute a massive housecleaning of much of the executive and upper management structure. There are too many holdovers from Peter Leav’s tenure making shortsighted decisions that are stifling innovation and driving the company into the ground.

    You need to start with a clean slate with management. You've got a great technical staff at your disposal ready to move Polycom forward.


  8. Helpful (7)

    "New Owner, New CEO, Same Sad Story"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Polycom full-time

    Pros

    Average pay
    Above Average Benefits
    Work from Home options
    Free soda/trail mix/snacks

    Cons

    Shameful layoff 2 weeks before Christmas; management must have known this would completely ruin the holidays and New Year for hundreds of families. "Oh Well, new Strategy Though!!"

    Laughable, non-competitive Bonus Plan (5% for individual contributors)

    Advice to Management

    Fix everything or we'll all leave


  9. Helpful (5)

    "Help Wanted"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer With Many Specialties
    Former Employee - Engineer With Many Specialties
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Polycom full-time (More than 10 years)

    Pros

    Many of the employees are capable of innovating and helping the company grow.

    Cons

    Polycom has the ability to own enterprise endpoints but has lacked anyone at the c-level capable of implementing a workable plan for at least the last 7 years (pre Andy Miller). The new CEO is simply implementing the old CEO’s ideas (which were really in place to pretty the company up for sale). Senior and middle management continuously pushes the company into areas that are questionable and/or lose money because no one at that level is capable of expressing a clear and actionable vision for the company. To make matters worse, they ignore the data they do have that shows why their systems are not being adopted in the field and, in turn, also ignore winning strategies (based around that same data) which have nothing to do with making new products but simply unlock the capabilities already there.

    The recent sale to Siris should have allowed Polycom to stop focusing on the quarterly numbers and to adopt a much longer time horizon to make changes but their actions prove otherwise, i.e. the recent December RIF.

    Unfortunately, Siris is simply doing what most every other high level executive that has graced the halls in San Jose has done for the past 7 years – use Polycom as a stepping stone to success elsewhere. The end game for Siris is to simply make Polycom another division of Microsoft (and we all know how well that turned out for Nokia Mobile).

    Advice to Management

    None to management. To current employees, get your resume ready. The new CEO is quite clear that quarterly RIF’s will now become a reality. The good news is that there is life outside of Polycom and plenty of companies who are looking to hire qualified candidates. Take the knowledge you learned at Polycom and sell that to prospective employees as lessons learned on what not to do. Trust me, it has significant value.


  10. "software manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Polycom full-time (More than 5 years)

    Pros

    - Many talented people, veterans working in company for many years.
    - Great technologies, product experiences accumulation
    - Healthy financial status

    Cons

    Too many micro-management from mid level.


  11. Helpful (6)

    "Used to be great..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Polycom full-time (More than 10 years)

    Pros

    Polycom openly promotes multiculturalism and working across borders. Wages and benefits are competitive.

    Cons

    Executive positions are continuously rotating and each group seems no better than its predecessor. Sales and revenue-driven over the last few years, Polycom has lost a lot of its innovative touch while chasing niche markets with bland solutions. Executive direction from Polycom's HQ in California are out of sync with its distant development sites. To the worker bees management seems disengaged and only interested in hitting their 2-year golden parachutes until moving on.

    Advice to Management

    On a sinking ship recently purchased by Siris Capital it's either time to grab a bucket and start bailing together or jump ship out of self preservation.



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