Pop Labs Reviews | Glassdoor

Pop Labs Reviews

23 reviews

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1.4
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Gene McCubbin
8 Ratings

23 Employee Reviews

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  1. Helpful (15)

    "I regret working for Pop Labs; it was a dysfunctional environment where I gained little."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales/Account Executive in Houston, TX
    Former Employee - Sales/Account Executive in Houston, TX
    Doesn't Recommend

    Pros

    -Owner willing to share story of how he created his personal wealth
    -Free coffee; free alcohol on Fridays

    Cons

    -Often felt mislead. What I was told during interview about future salary expectations and advancement timetable was WAY off reality (i.e. was told all 'closers' make $90,000+ after around 3 months of training, when in reality it took a lot longer to make a lot less than that).
    -Unprofessional environment. Name-calling, inappropriate remarks about females, verbal spats, etc, can be expected on a weekly basis.
    -Lifeless day-to-day. The leadership sells the idea to potential employees that Pop Labs is a fun place to work with a lot of potential for growth. But in reality the people in charge are unimaginative...sales meetings are the same week after week. And yes, the leadership travels to conferences and goes to fun events, but outside of booze on Fridays and the occasional happy hour, there isn’t much fun being had at Pop Labs.

    Advice to Management

    Giving advice to Pop Labs leadership would be a waste of time, and dismissed without thought. The leadership at Pop Labs would prefer to verbally assault anyone with an alternative view than consider the thought that changes could be made.


  2. Helpful (2)

    "Art Institute alum, do not waste your time/talent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Web Designer/Developer in Houston, TX
    Former Employee - Web Designer/Developer in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Pop Labs full-time

    Pros

    Not a single one here

    Cons

    You will eventually have to sue for your wages. Make sure you read up up on employee rights, have a good lawyer in your back pocket, and keep floating your résumé around - this is NOT a long term job.

    Advice to Management

    ...


  3. "Okay experience, but not worth the time..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Houston, TX
    Former Employee - Sales Assistant in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Free Coffee
    Good Manager
    Casual Work Environment

    Cons

    CEO didn't seem to care
    No support from upper management
    High expectations with little authority to make decisions

    Advice to Management

    Get more involved with employees and encourage their effort. More positivity would go along way for motivating workers.

    Pop Labs Response

    Jun 20, 2016 – Director of Operations

    We are glad it was an okay experience and wish it could have been better. The fact that you felt the CEO did not care is concerning and we have added additional layers of management and more checks ... More


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  5. Helpful (3)

    "Stay Away"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Coordinator in Houston, TX
    Former Employee - Project Coordinator in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pop Labs (More than 3 years)

    Pros

    None None None None None

    Cons

    Several...Lack of professionalism, can not keep employees or clients.

    Advice to Management

    Get it together, be professional!


  6. Helpful (2)

    "Hate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Coordinator in Houston, TX
    Former Employee - Project Coordinator in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pop Labs full-time (More than 5 years)

    Pros

    Learning what NOT to do

    Cons

    Everyone, Everything, Everybody, Every Action, Infinity

    Advice to Management

    Quit


  7. Helpful (5)

    "If You Want to Know What Bad Looks Like, Say Hello"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Search Engine Marketing Specialist in Houston, TX
    Current Employee - Search Engine Marketing Specialist in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Pop Labs full-time (More than a year)

    Pros

    If you work 7:00 a.m. to 4:00 p.m., you have about two hours until most people arrive, which is probably the only two hours in which you can get anything done. Frozen margaritas on Friday. Lots of desk drawers if you take the rolling drawers from the dozens of empty desks. Very little customer contact unless you're a project manager.

    Cons

    Insane workload, very little training (two weeks, if you're lucky), micromanagement, cooked books, an owner whose business decisions don't make sense, very little incentive to get anything done, abusive emails from management...

    BAD MANAGEMENT.

    Advice to Management

    Hire some people with management experience and run things ethically. It's hard to spend more than a year lying to clients. It's even harder to perform quality online marketing for more than like 10 clients at once, to say nothing of the 60+ that the developers and SEMs have.


  8. Helpful (5)

    "Complete and utter waste of time - unethical business practice."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Coordinator in Houston, TX
    Former Employee - Project Coordinator in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pop Labs full-time (More than 3 years)

    Pros

    NONE! This place is a dead pit stop for anyone.

    Cons

    EVERYTHING! You can't work for a business who doesn't believe in honesty and real hard work.

    Advice to Management

    Clean up your act! You can only cheat the IRS, your employees and clients for so long.


  9. Helpful (6)

    "Extremely unethical, unprofessional and unorganized company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Coordinator in Houston, TX
    Former Employee - Project Coordinator in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pop Labs full-time (Less than a year)

    Pros

    free coffee, great office view, no micro managing

    Cons

    poor training, huge work load, no employment paperwork, unethical management of employees' taxes (they don't withhold them), claimed that we are "free-lancers" then another time "private contractors" yet required us to work 40 hours a week while providing us with the office equipment to do our job, they never made an official agreement with the staff regarding type of employee that we would be considered, they don't give their employees their paycheck stubs upon request, management cannot follow through with deadlines, therefor hindering customer service, has had high turnover in the last few years, ignores communication from employees and clients, an email response from an employee or client could take up to a week..or never, clients often thought Pop Labs was going out of business because they are a hard to reach by phone, no communication among employees within the office during office hours, no weekly/monthly meetings to discuss current business, clients cannot even reach the main office line, incompetent management, no team players, no career opportunities, no professional relationship development between co-workers, made employees work in a 40 degree room for a few weeks in the winter time with no heat, CEO of company only comes a round once every 6 months or longer, once Pop Labs switched locations they made employees use their personal cell phones as direct lines with no compensation for it, CEO fails to meet with clients as he schedules meetings with them yet requires project coordinators and directors to meet with clients with less than 5 hour notice, very unprofessional language in emails by CEO & upper management, changes pay date on employees without explaining things correctly the first time which leaves employees wondering if they are even going to get paid, does not pay employees last paycheck after they put in their 2 weeks notice, no core values, no code of conduct, can't refund clients who's site has been down over a month, yet loves to take vacations and under pay their educated employees, cannot even properly launch a new website without the clients calling saying their e-commerce is not working and they are losing business!

    Advice to Management

    Learn how to treat your employees as valued people and learn how to run a professional, ethical company.


  10. Helpful (5)

    "BEHARE: Death end for your career with a salary less than McDonnald's line worker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Search Engine Marketing Specialist in Houston, TX
    Current Employee - Search Engine Marketing Specialist in Houston, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at Pop Labs full-time (Less than a year)

    Pros

    the place has the appearance of fun at the beginning but once you see all the lies and incompetent management a pig pong table wont mean much to you

    Cons

    low salary
    no value to customers
    intense work load
    no health insurance
    no training
    no advancement

    Advice to Management

    just stop lying to your people and your customers


  11. Helpful (5)

    "If you're taking a job based on future promises, reevaluate the situation based on what's available at present."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Search Engine Marketing Specialist in Houston, TX
    Former Employee - Search Engine Marketing Specialist in Houston, TX
    Doesn't Recommend

    Pros

    Casual dress code
    Free coffee
    Occasional kolache days
    Location near a lot of great Asian food
    Great SEM manager

    Cons

    Unrealistic work load (60-70+ accounts for SEMs, doing both SEO and PPC)
    Most senior staff members very disrespectful
    Supposed to be salary, but any time you're late or you need to be at an appointment, you're treated as hourly

    Advice to Management

    You're only going to get as much respect from employees as you give them. Give nothing, and expect the same back. Worry less about appearances and more about substance. You have some talented people on staff who are frustrated with the lack of mobility within the company and at the lack of innovation, too.


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