Porter Airlines Reviews | Glassdoor

Porter Airlines Reviews

Updated May 10, 2017
80 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
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Approve of CEO
Porter Airlines President & CEO Robert J. Deluce
Robert J. Deluce
37 Ratings

80 Employee Reviews

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Pros
  • Also, great flight benefits and discounts after 6 month (in 16 reviews)

  • The flight benefits are great and allow you to travel and see the world in a way that you may not be able to do any other way (in 6 reviews)

Cons
  • Low pay rate considering been front line employee that deal with the worst situations for the company (in 6 reviews)

  • Low morale with the staff lately (in 5 reviews)

More Pros and Cons

  1. "CSR agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Newark, NJ
    Former Employee - Anonymous Employee in Newark, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Small, entertaining coworkers, unsupervised a lot of the times, starting pay better than most airlines, flexibility in getting days off, get to do multiple positions

    Cons

    People will gossip and talk behind your back, couple leads who are incapable of doing their job correctly/professionally. Mood swings from coworkers. Entitled Canadians

    Advice to Management

    You think that everything stays in the office but be aware that even your business and what you say gets out. You have a big mouth and don't remember who you spoke to and what you've said


  2. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Oakland, NJ
    Former Employee - Manager in Oakland, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Porter Airlines (More than 3 years)

    Pros

    Great people in a team work environment, Company takes care of employees, very motivated people, great Company to work for.

    Cons

    As any Airline, there is a lot of stress with the operation, operation during winter can be very hard with lots of weather incidents.

    Advice to Management

    Keep doing the great job you are doing, keep people as a priority and the team environment that exists between departments is something you should be proud of.


  3. Helpful (2)

    "Customer Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Newark, NJ
    Current Employee - Anonymous Employee in Newark, NJ
    Recommends
    Positive Outlook

    I have been working at Porter Airlines full-time (More than 3 years)

    Pros

    Coworkers and work life... Can be a stressful environment depending on the day.

    Cons

    Pay is okay but very little room to advance and move up

    Advice to Management

    Promote those who show leadership and remove those that don't.


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  5. Helpful (3)

    "Ramp Attendant"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great Team atmosphere, no micromanagement of tasks, left to our own devices. There was a lot of downtime 2-3 hours a time where you could do anything you wanted to pass the time.

    Cons

    Equipment was exteremly old and of low quality. Understood this was a young company, but significant investment in equipment would increase safety of the workforce.

    Advice to Management

    Managment needs to have more of an on hand approach, periodically coming out to join the workforce to gain an understanding of the current needs of employees.


  6. "5 years"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pilot
    Current Employee - Pilot
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Porter Airlines full-time (More than 5 years)

    Pros

    Travel benefits comparable to a major airline
    Enthusiastic and hard working group of employees

    Cons

    Annual salary increases barely cover inflation
    Limited RSP matching compared to other airlines
    Per diem far below industry average
    Limited room for advancement in flight operations departments
    Guarantee days off for flight crew below industry average at 10/month
    Middle management unreceptive to employee feedback
    Focus on revenue at the expense of the integrity of day to day operations
    High attrition rate in pilot group maintains a shallow experience pool

    Advice to Management

    Offer more transparency to how policies are implemented.

    Stop acting as a mouth piece for senior management and stand behind your employees.


  7. Helpful (1)

    "Great little company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook

    Pros

    Great company from a passenger perspective
    Work at Home
    Pretty good employee benefits

    Cons

    Didnt pay much over minimum wage


  8. "Awesome Company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Amazing company to work with!

    Cons

    There is no cons that I can think of


  9. "Good place to start"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Porter Airlines full-time (More than a year)

    Pros

    Company pride, good location, young airline, small headquarters

    Cons

    Work-life balance, dress code, stuffy corporate environment, not many opportunities to move up, questionable future growth for company, pay


  10. "Customer Relations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Toronto, ON (Canada)
    Current Employee - Customer Service Representative in Toronto, ON (Canada)
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Never the same day twice
    Good management

    Cons

    The salary much to be desired


  11. Helpful (1)

    "Complicated"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Developer in Toronto, ON (Canada)
    Former Employee - Developer in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great People, motivated team, travel benefits.
    The small team at Porter lets you grow in the areas that you want to grow.

    Cons

    low salary
    not enough resources to get work done
    priorities often misplaced and half completed projects abandoned.
    Bullying occurs if you express a pessimistic opinion.

    Advice to Management

    Business lost focus on how to add value to customers but still wants to try and make more money.


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