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Portland General Electric Reviews
Updated Dec 4, 2023
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Found 287 of over 340 reviews
57% Recommend to a Friend
71% Approve of CEO
Found 288 of over 340 reviews
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Recommend to a Friend
Approve of CEO
Maria Pope
121 Ratings
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
Cons
- "management constant change in performance metrics system that negatively affect yearly review." (in 16 reviews)
- "If you're labeled as an 'administrative assistant' it is very hard to move up since managers don't think you're capable of doing anything else." (in 14 reviews)
- "There is an overwhelming amount of change taking place with poor leadership to navigate it." (in 8 reviews)
- "starter that is capable of advocating for yourself and enjoy autonomous work without being micromanaged every 5 seconds, look elsewhere for work." (in 3 reviews)
Ratings by Demographics
This rating reflects the overall rating of Portland General Electric and is not affected by filters.
- 5.0FEATURED REVIEWAug 2, 2023Senior Change ManagerFormer Employee, more than 10 yearsPortland, OR
Pros
Leadership team is supportive of career growth and genuinely cares about employees. The company has a strong purpose of a clean energy future and it's refreshing to see priorities align to the purpose! I wouldn't hesitate to return to this organization and I'm thankful for the 10+ years I was able to learn and grow alongside such talented folks.
Cons
Sometimes upward career growth mobility can take some time.
2 - 5.0Jul 28, 2023Anonymous EmployeeCurrent Employee
Pros
PGE has great teams to work with
Cons
typical corporate issues - no company is perfect
1 - 4.0Dec 4, 2023Project ManagerCurrent Employee, more than 5 yearsPortland, OR
Pros
Multiple growth opportunities in different areas
Cons
It is a regulated monopoly hence any change happen very slowly
- 2.0Oct 23, 2023EngineerCurrent Employee, more than 1 yearPortland, OR
Pros
Pay is competitive to other local utilities. PTO plan is competitive as well.
Cons
The medical plan here for NBU (non-union) folks is trash (2023). After looking thru several other reviews stating that the benefits "are great", the only conclusion I could come to is that none of these folks ever worked for any of the adjacent companies (folks: the grass is not always greener on the other side, lol!). The only options are high-deduct plans thru Providence ($1.5k deduct then 80%- going to $1.7k deduct in 2024) and Kaiser High-deduct (yep, they have a high-deduct plan too- equally bad). The max out of pocket for a family is $6.5k in 2023 (going to $7.4k in 2024). I would caution anyone with health problems (or with family members with health problems) to work here. The hourly folks (union!) have several options, including several PPOs, and they pay less for them! The company only gives $1.2k per year stipend to an HSA account, and it comes incrementally (yes, $40ish bucks a check). The dental plan for NBU folks is equally blahh. Max of $2k yearly, pretty generic. Regarding culture: too many folks being promoted based on physical attributes, not skill. This company is heavily DEI influenced. Right now there is a spending/hiring freeze, yet the company just setup another "party" for BIPOC folks (which I am one of). There are a lot of women and BIPOC folks in management here that should not be leading. DEI is built into the bonus structure, so it's in the hiring manager's best interested to overlook more qualified non-BIPOC/DEI folks to make their bonus. I have seen some reviews here that say they don't take this stuff serious- I can attest to the fact that that is not true. I personally interviewed for several positions over the last several years and was overlooked (I stated "I choose not to respond" on the DEI questions). The moment I stated my race I had a job offer. I never wanted to be recognized based on physical attributes, as I don't think this is right.
Portland General Electric Response3wWe appreciate your candid feedback and the time you took to share your experience with us, and we take your concerns seriously. We strive to create a positive and supportive work environment for all our employees, and your feedback helps us identify areas where we can improve. In addition to diversity, equity and inclusion, having a consistent and fair hiring process is also important to us. Our screening process does not include race or ethnicity as a factor and training managers on conscious and unconscious bias is also a part of our leadership development. Overall medical costs have increased significantly due to inflation and post-pandemic healthcare demand and have affected premium rates for the health plans we offer. PGE works to keep premium increases to a minimum and offer benefits that provide the most value possible. Please reach out to the Benefits team or visit the virtual benefits hub to learn more about how to maximize your benefits. -Sequoia
- 4.0Nov 21, 2023Plant DesignerCurrent Employee, more than 1 yearPortland, OR
Pros
Great benefits, my team is great to work with. Good work life balance.
Cons
Having to go into the physical office when I still go out to the plants.
- 2.0Nov 1, 2023Customer Service RepresentativeFormer Employee, more than 1 yearTualatin, OR
Pros
1 - Team time is a great break from calls and you can relaxing time with your coworkers. 2 - Pay is good but only to keep you there
Cons
1 - They choose favorites and you can't climb the ladder higher unless you know upper management 2 - They promise they will look out for you and want you to succeed but it is only to make themselves look good as a supervisor
1Portland General Electric Response5wWe appreciate your candid feedback and the time you took to share your experience with us, and we take your concerns seriously. We strive to create a positive and supportive work environment for all our employees, and your feedback helps us identify areas where we can improve. Creating a positive and inclusive work environment is a top priority for us. We're concerned to hear that you didn't feel supported by your managers. Our HR team is available to address any concerns related to workplace dynamics, and we have processes in place to ensure that everyone is treated with respect and professionalism. Your feedback is invaluable to us as we continuously strive to enhance our company culture and work experience. We would welcome the opportunity to learn more about your concerns and any specific suggestions you might have. If you're open to it, we encourage you to reach out to our HR department directly at 503-464-7250 so we can have a more in-depth conversation. Thank you, Sequoia
- 2.0Oct 30, 2023Project ManagerCurrent Employee, more than 3 years
Pros
Good pay, a few decent folks
Cons
Tribal knowledge, quintessential clicks, zero inclusiveness - regardless.
1Portland General Electric Response3wThank you for taking the time to write a review including advice to management. We appreciate the candid feedback.
- 2.0Nov 4, 2023IT EngineerCurrent EmployeePortland, OR
Pros
Benefits are comparable to neighboring utilities
Cons
Poor leadership. Bias clicks. Little accountability.
1 - 2.0Nov 1, 2023Customer Service RepresentativeFormer Employee, more than 1 yearPortland, OR
Pros
Good benefits, they seem to care about their employees (for the most part)
Cons
The pay just does not match the work load, and stress of dealing with upset/angry customers on a daily basis
1Portland General Electric Response5wWe appreciate your candid feedback and the time you took to share your experience with us, and we take your concerns seriously. We strive to create a positive and supportive work environment for all our employees, and your feedback helps us identify areas where we can improve. Your feedback is invaluable to us as we continuously strive to enhance our company culture and work experience. We would welcome the opportunity to learn more about your concerns and any specific suggestions you might have. If you're open to it, we encourage you to reach out to our HR department directly at 503-464-7250 so we can have a more in-depth conversation. Thank you, Sequoia
- 1.0Oct 6, 2023ManagerFormer Employee, more than 1 yearPortland, OR
Pros
Electric discount, conferences, cross functional training
Cons
Ethics, environment, toxic work culture, poor work life balance, lack of support, lack of equity and inclusion, homophobia, anti houseless, racism, low bonuses compared to “Target” for everyone including top performers.
5Portland General Electric Response3wWe appreciate your feedback, thank you for taking the time to write a review. Pay equity is important to us and we’re proud that PGE employees in the same role, with comparable work experience at the same work location, continue to earn a near-perfect dollar for dollar pay. Embracing diversity, equity & inclusion is one of PGE’s core values that guide our energy transformation work for Oregon. These values, combined with PGE’s Guiding Behaviors, help shape the way we do business and represent who we are as a company. We’ve outlined some of our DEI measures here: https://portlandgeneral.com/about/who-we-are/diversity-equity-and-inclusion. These are serious allegations, and we would like to investigate further. Whether you still work for PGE or have moved on, reporting these experiences is important to us to conduct an inquiry with the right information. To continue to remain anonymous we have an online forum at https://secure.ethicspoint.com/domain/media/en/gui/7710/index.htmlat or the option to call 866-384-4277. This website and hotline are managed by a third-party vendor. Thank you, Sequoia
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Portland General Electric Reviews FAQs
Portland General Electric has an overall rating of 3.3 out of 5, based on over 340 reviews left anonymously by employees. 57% of employees would recommend working at Portland General Electric to a friend and 50% have a positive outlook for the business. This rating has decreased by -5% over the last 12 months.
57% of Portland General Electric employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Portland General Electric 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Portland General Electric to be career development, culture, benefits and the cons to be diversity and inclusion, senior leadership, management.
