Ports America Reviews | Glassdoor

Ports America Reviews

Updated June 12, 2017
99 reviews

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Full-time Part-time

2.8
Star Star Star Star Star
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Michael F. Hassing
45 Ratings

99 Employee Reviews

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Pros
Cons
  • Work life balance is up to the whim of upper management and is all about perception (in 8 reviews)

  • Long hours, no work life balance (in 9 reviews)

More Pros and Cons

  1. "Superintendent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Superintendent in Los Angeles, CA
    Current Employee - Superintendent in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ports America full-time (More than a year)

    Pros

    Easy industry to enter. Pay/benefits are pretty good

    Cons

    Schedule is all over the place.


  2. "Work at PAOH for Ports America"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Oakland, CA
    Former Employee - Anonymous Employee in Oakland, CA
    Neutral Outlook
    No opinion of CEO

    I worked at Ports America full-time (More than 5 years)

    Pros

    Benefits were very good for me

    Cons

    No permanent schedule in Oakland


  3. "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Baltimore, MD
    Current Employee - Claims Adjuster in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ports America full-time (Less than a year)

    Pros

    Good staff, good co-workers, and good benefits

    Cons

    Location was not in the best area


  4. Helpful (3)

    "Superintendent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Superintendent in Baltimore, MD
    Former Employee - Superintendent in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ports America full-time (More than a year)

    Pros

    Competitive Salary for an entry level position.

    Cons

    No infrastructure/training/direction, No work life balance, Lots of preaching of core values that are blatantly disregarded.


  5. "IT Service Delivery"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Delivery Analyst in Alameda, CA
    Current Employee - Service Delivery Analyst in Alameda, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ports America full-time (More than 10 years)

    Pros

    Put your effort into it and positive movement up is attainable.Work/Life balance is good, expect to work some off days but its not regular.

    Cons

    Getting certain necessary things in the budget can be frustrating. Terrible goal setting system.

    Advice to Management

    Create new goal system, get rid of or find an improvement to internal time sheets. Bring back company swag.


  6. "Perfectly Normal"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chandler, AZ
    Former Employee - Anonymous Employee in Chandler, AZ
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Ports America full-time (More than a year)

    Pros

    Good benefits with decent pay. Great location in downtown Chandler. Flexible schedules.

    Cons

    Lack of leadership, a lot of individual mindsets and goals

    Advice to Management

    Be more upfront about the direction of the company.


  7. Helpful (1)

    "Superintendent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Superintendent in Los Angeles, CA
    Former Employee - Superintendent in Los Angeles, CA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    The schedule at Ports America was pretty good. As a superintendent, you are looking at working four days a week generally. Pay is pretty good.

    Cons

    It was pretty mediocre as far as how the company cared about you. Other companies in the industry were taking better care of their employees and that is why a lot of people left to go work for those other companies.

    Advice to Management

    Take better care of your employees and try to keep things even. At some terminals you had employees working three days a week and some terminals people were working five days a week. Most people working five days could only take so much before they quit.


  8. Helpful (1)

    "Tricor - Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chandler, AZ
    Former Employee - Anonymous Employee in Chandler, AZ
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Ports America full-time (More than 3 years)

    Pros

    Pay was adequate. If you were there longer the raises would add up. Co workers and staff were very nice and friendly. Everyone worked together for the most part to get the job done.

    Cons

    Director level would depend time off property with other subordinates more than being on property. HR was aware but didn't do anything until it was too late and business was lost. There was no work/life balance.. The cell phone would buzz all night long. There was a lot of favoritism and childishness that occurred each day.

    Advice to Management

    The Tricor Division was a great Business unit. The ability to provide the services it did was exciting in this industry. Wrong management at top. No vision or desire to obtain additional non Union work.


  9. Helpful (4)

    "People make the company. Left the company to be closer to aging parents."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Jersey City, NJ
    Former Employee - Analyst in Jersey City, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Ports America full-time (More than 5 years)

    Pros

    Great people, excellent benefits, many coastal locations and Arizona. Awesome opportunity for driven staff to shine and move up the ladder. Large company with a small company feel. In the current competitive environment, not a place where someone can sit on their laurels and draw a paycheck (you have to perform). High cost union labor is inherent in the industry in the US but Ports America leverages its processes & relationships with the unions to do it cheaper than other providers.

    Cons

    Dependent on US & int'l consumerist economies. Too much power/influence with BU presidents (perception with the "proletariat" is the CEO is a figurehead). Baltimore leadership are primadonnas and no one at corporate will hold them accountable and enforce adherence to the policies everyone else has to follow.

    Advice to Management

    Adjust business model to leverage carrier mergers. Create a pricing group to generate consistent pricing across the enterprise. Fix labor and related systems. Empower the CEO (too much power with BU "presidents"). Continue to reinforce the value added by Shared Services and reduce overhead costs via efficiencies (vice outsourcing). Enforce policy consistently across the organization and stop making concessions for the caustic leadership in Baltimore.


  10. Helpful (4)

    "Operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Long Beach, CA
    Former Employee - Operations Manager in Long Beach, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ports America full-time (More than 3 years)

    Pros

    Good teammates. Busy atmosphere with new challenges everyday. If you like working on the waterfront this is a great place to start.

    Cons

    Ports America has a very uncertain long term business plan. Most recently they lost a lot of good business and employees. I believe the industry is seeing them become obsolete.

    Advice to Management

    Key decision makers for Ports America have made very bad decisions and fostered poor relationships in the industry. It was better when it was MTC. The new leadership has no idea about the maritime/port operations industry. Ports America is taking a loss and will be sold soon.


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