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Ports America Reviews

Updated January 17, 2018
112 reviews

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3.1
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Michael F. Hassing
49 Ratings

112 Employee Reviews

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Pros
  • Good pay and benefits, interesting work (in 8 reviews)

  • The pay is good, the benefits are decent (in 6 reviews)

Cons
  • Work life balance is up to the whim of upper management and is all about perception (in 8 reviews)

  • Long hours, no work life balance (in 9 reviews)

More Pros and Cons

  1. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ports America full-time

    Pros

    Ports America is very employee focused. They make obvious attempts to appreciate their employees for hard-work.

    Cons

    A lot of voluntary turn-over in upper management. As someone who is early in their career, it is discouraging to see and gives the impression that there is nowhere to go above the Director level. Trying to identify a career path is also difficult and requires a lot of individual research.

    Advice to Management

    Focus on raising up the next generation of management within the organization. Identify employees who are hungry for growth (it should be obvious) and feed that hunger. Allow opportunities for individuals to cultivate skills that are necessary for management and provide them a path forward.


  2. "Assistant Treasurer"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ports America full-time

    Pros

    Long Term Treasury & Accounting Employee

    Cons

    Limited learning after a period of time

  3. "Good place to start learn basics and move on to other employers in the harbor."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Operations Manager in Long Beach, CA
    Current Employee - Senior Operations Manager in Long Beach, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Ports America (More than 10 years)

    Pros

    Company is a good place to get an introduction to the waterfront.. once ready you can get jobs with other sites.

    Cons

    Challenging to know where you fit. You better make friends and fall in line or others will finds ways to make you miserable.

    Advice to Management

    Managers make the smallest salary behind all union employees.
    Low man but heavily relied on.


  4. "Ports America"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Ports America full-time

    Pros

    They care about family

    Cons

    They are an investment firm

    Advice to Management

    Try to listen to the Indians


  5. Helpful (5)

    "Avoid any Accounting or Finance Position like the plague!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance in Chandler, AZ
    Former Employee - Finance in Chandler, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ports America full-time (More than 5 years)

    Pros

    Excellent benefits. Had some great coworkers (who most the company ran off already).

    Cons

    Horrible management and leadership! The laziest people are rewarded, while the ones who do all the work get no credit or reward, other than more work. The women are treated second class and the racial discrimination is UNBELIEVABLE! Management and leadership have no integrity and lie to their employees, gossip about their employees, and do not care about individuals but only about themselves. The 5th floor is the most toxic work environment I've ever been in and it has only gotten worse in the past 2 years. There is no advancement and I have never seen people be treated so horrible as I have here.

    Advice to Management

    Check your egos and power trips at the door! Realize that your people are valuable and not just to be pushed to the side if they don't feed your ego to your liking or to your agenda. Treat the women with respect and give them the credit they deserve. Quit babying the lazy male employees who do nothing but take all of the credit. Quit promoting men who do not have the skills needed or the abilities to learn the skills needed to do the job. Be honest! HR is worthless! HR shows up to work for their fashion competition each day (and they are proud of this). Not sure if that is their main job responsibility, but they allow retaliation and are clearly there for the company, NOT for the employee.


  6. Helpful (6)

    "Worst company I've ever worked for stay away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Site Manager in Houston, TX
    Former Employee - Site Manager in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ports America full-time (More than a year)

    Pros

    Salary is competitive and benefits are decent as well as the 401k. If you are “one of the good ole boys” you will be taken care of.

    Cons

    Extreme disorganization and distrust in senior management.

    -Senior Management is incompetent, no direction, highly disorganized, undermining.

    - Company determines senior leaders based off their contacts with customers. They do not care about leadership skills.

    - Company does not foster a positive work environment, The company changes directions often and leaves employees confused

    - Lack of training and guidance for employees.

    - Company turns a blind eye to its safety policies when it's not conducive to the profit of the operation.

    Advice to Management

    Sell the company, the leadership team currently in place is the worst I have ever witnessed.


  7. "Employee friendly, old-school Industry and environment, improving"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chandler, AZ
    Current Employee - Anonymous Employee in Chandler, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ports America full-time (More than 3 years)

    Pros

    Employee benefits are really good. Relaxed dress code is nice, you can wear jeans t-shirts, which I thought would be weird and lower the professionalism at the office, but its actually really nice. Phoenix (Chandler) location is really great for East Valley residents. Varies by department, but Directors and Managers allow a lot of autonomy to employees. If you work hard and your work product is solid, Managers, myself included, are really flexible with employees. It is an old industry, stevedoring, and old habits die hard, but the company is pretty good with process improvements and innovation. The accounting dept. has had kind of a bad reputation in the valley in the past, but it has really improved since I have been here. The talent level is much better. I like the size of the company. Its not a mom and pop little company, so the benefits of a large corporate company, but its not so big that you get lost with everyone else.

    Cons

    Depending on the department, the compensation is about average if not below average. But it can really vary by department or location. Bonuses are pretty good though. The CFO and CEO are kind of like absentee parents. It has been my experience that a lot of the directors, managers, business units and departments outside of the corporate office are left guessing at what the CFO in particular wants. Which is can be nice because directors and managers have a lot of autonomy, but I've seen people and departments put a lot of effort into initiatives of "KPIs" that they think are urgent or top priority, that turn out not to be important, or miss something that was really important.

    Advice to Management

    Senior Management, the executives, should provide more directions for directors, managers, BUs and departments.

  8. "Service delivery"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ports America full-time

    Pros

    Good people to work with

    Cons

    CFO was in charge of IT

    Advice to Management

    Good job firing CFO


  9. "Temporary Employee"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ports America part-time

    Pros

    Great co-workers, laid back environment

    Cons

    Constant change of processes without testing to see if effective.


  10. "Tricor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tricor Employee in Chandler, AZ
    Former Employee - Tricor Employee in Chandler, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ports America full-time (More than a year)

    Pros

    The benefits are good, this is about the only pro for the company. It seems Ports America as a company is a decent employer, just avoid the Tricor department-it is a train wreck.

    Cons

    The department management is absent, most "work from home," when the workload gets difficult then hand off incomplete tasks to staff. There is a distinct hierarchy and new associates will be treated with little respect if not outright contempt. Would not recommend this employer.

    Advice to Management

    Audit the Tricor division managers frequently, more than likely you will find they are of little value.


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