Post University Reviews

Pros

-Work/life balance -Family atmosphere -As an employee and student you are treated like family instead of a number -Room for growth -Fantastic benefits. -Top notch training and support every step of the way! -Gamed and fun activities throughout the year. -A school that truly cares about its students with such a positive work environment.

Cons

Post does not have any cons.

Pros

-amazing benefits (tuition discount is top notch !) - work remote - amazing students if you genuinely like talking to people

Cons

- favoritism - no leadership of color - phone calls don’t impact engagement yet emphasis is placed on calls - tons of tasks that don’t actually help reach goals - tons of racist comments / micro agressions -highly emotional leadership who don’t answer questions directly (lack of transparency) - low pay (like extremely low)

Pros

Support among peers Good work Flexibility and PTO Good tuition reimbursement

Cons

Low pay - especially with constant increases to work load, no raises during “record breaking enrollment terms” and the ability to continually buy more leads and invest in things other than employees. Pay is stagnant compared to the market. Constant expectation of overtime to hit enrollment goals. Poor retirement benefits - match is terrible offering no incentive to stay long term. No assistance to those who have degrees only to those who want to earn one. All mobility is pre-determined so applying for promotions is pointless. You hear about up coming promotions before positions are even posted.

Pros

3 weeks PTO flexible management Work from home

Cons

No room for growth Lack of organization/training

Pros

If you are lucky enough to work under some of the few lovable Assistant Directors here than it is easier to enjoy the overall experience. You can also create your own schedule for the most part, aside for when they REQUIRE weekend logins and guilt trip for overtime hours or very late nights/early morning logins. Good benefits overall, but I’m guessing they use that as a way to compensate for the low pay which we will get to shortly.

Cons

No raises, even if you take on 10 new responsibilities and titles there’s virtually no way to even ask for a raise as everyone basically makes the same base pay for the position titles regardless of time in the role/responsibilities/trainings. Poor pay, and they love talking about how profitable the university has been which is so lovely to hear when our salary leaves many of us struggling. It is ALL numbers based, do not let anything fool you. Whether it be call volume, the amount of time you spend every day waiting for calls to come in, the amount of FAFSAs you’ve received from leads, the amount of students you’ve enrolled. There’s also no exam that qualifies or disqualifies the students that we’re meant to approve and enroll in class for a fully online degree program. You will find many of the students are computer illiterate and advisors are made to guide them through learning how to navigate on a computer as well. It’s a sales job in all of its entirety that’s progressively gotten worse over the time I’ve worked here. They will actually send us messages throughout the day that state to “not leave until you’ve gotten at least one FAFSA for the day”. I’m concerned as to how they feel comfortable hitting send on messages like that when so many of us are already feeling burnt-out and morally/ethically off kilter for being pressured to enroll people who are not going to thrive in the program. Then they stress about retention as if they didn’t encourage all of us to enroll as many people as we could with nothing but overall poor lead quality. A good majority of people cannot stay in this role very long due to the abuse of being on the auto dialer, multitasking ALL throughout the day, management sending messages all day, which all leads to quantity over quality. You may see some recent responses from Post University about how we should bring these issues up during “Town Halls” or speak to HR etc. We haven’t seen our CEO in a town hall meeting pretty much since he said to “expect raises in the Fall” and that was last summer. Being able to open the floor to the CEO was replaced with a drop box to “Ask John Hopkins” on our internal website. (Shocking) It’s all a fallacy.

Pros

It’s a remote job but that’s common since the pandemic anyways.

Cons

Terrible place to work. Most higher up’s are either far removed and uninvolved but making the big bucks. The rest are clueless and we’re promoted based on three friendship with previously mentioned higher ups. For profit and for themselves

Pros

Haha haha haha haha haha

Cons

Essentially this place is a cesspit. Title IX violations, title IV violations, empty degree programs way beneath accreditation standards, misleading information given to students/potential students, EEO violations, hiring faculty that expects advising to teach their courses, throwing students into debt for the bottom line, programs that dont work at an **online** university. Top leadership have bachelors degrees in UNRELATED fields while accomplished experienced professionals languish under them. Its cliquey. Its weird. Its uncomfortable. Turnover has been huge - we know you don't have advisors anymore and the handful that stayed all have exit plans. Management will literally tell you to go through other management instead of talking to them directly. I was quite literally told to pretend I didn't know as much as i did so "i wouldnt intimidate people". Management clearly feels threatened by the existence of anyone who doesn't kiss their feet.