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Postmates

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Postmates

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Postmates Reviews

3.9

68% would recommend to a friend

(443 total reviews)

Co-Founder & CEO Bastian Lehmann

Bastian Lehmann

67% approve of CEO

Ratings by category

4.1

Diversity & Inclusion

4.1

Compensation and Benefits

3.9

Culture & Values

3.9

Work/Life Balance

3.7

Career Opportunities

3.5

Senior Management

Ratings distribution

5 stars

32%

4 stars

22%

3 stars

16%

2 stars

12%

1 star

17%

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Great people to work with who are always willing to help(in 42 reviews)
  • "The benefits are great!(in 38 reviews)
  • "Local, good pay, Navigation, Driving experience(in 25 reviews)
  • "Coworkers are amazing.(in 13 reviews)
  • "Great culture and events team and new Head of People who are doing their best to make it a less toxic place to work.(in 13 reviews)
Cons
  • "Poor management reflected onto the rest of the team.(in 24 reviews)
  • "I've never witnessed a CEO literally speak down to his employees because of circumstances that are outside our control (like a store who's sold out of shoes he requested) so naturally he fires the courier and the managers who did their best to find an alternate solution.(in 19 reviews)
  • "rude ceo. the ceo publicly calls out people of slack with inappropriate language.(in 17 reviews)
  • "horrible leadership that was always on the back foot and was incompetent.(in 15 reviews)
  • "No work/ life balance to do more(in 13 reviews)

Ratings by Demographics

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Found 443 of over 603 reviews

Updated Nov 6, 2023

    1. 2.0
      Nov 6, 2023
      Fleet Driver
      Former Employee
      Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I set my own schedule

      Cons

      They would stop giving requests after I completed more than a few trips

      1. 5.0
        Oct 10, 2023
        Software Engineer
        Former Employee, more than 1 year
        San Francisco, CA
        Recommend
        CEO Approval
        Business Outlook

        Pros

        very good interesting work very nice atmosphere

        Cons

        no cons but the company got bought by Uber

      2. Join the Postmates team
        See Our Latest Jobs
        1. 5.0
          Sep 8, 2023
          Fraud Analyst
          Former Employee, more than 5 years
          Nashville, TN
          Recommend
          CEO Approval
          Business Outlook

          Pros

          It was a great company to work for. Great work environment. Was able to move up quickly

          Cons

          None whatsoever! Best job ever

          1. 2.0
            May 14, 2023
            Customer Support Representative
            Former Employee
            Nashville, TN
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Stipends for food every Tuesday.

            Cons

            Poor management reflected onto the rest of the team.

            1. 5.0
              May 9, 2023
              Account Executive
              Former Employee
              Nashville, TN
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Loved the atmosphere, the people

              Cons

              Very micromanaged sometimes, constantly onto you

              1. 4.0
                May 6, 2023
                Customer Care Representative
                Former Employee
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Flexible to work your own schedule

                Cons

                Exhausting to make calls to merchants

                1. 2.0
                  May 1, 2023
                  Software Engineer
                  Former Employee
                  Bellevue, WA
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Rip comapany long time dead

                  Cons

                  Rip firm no worries dead

                  1. 3.0
                    Apr 25, 2023
                    Events Coordinator
                    Former Employee
                    San Francisco, CA
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    hourly pay for events, nice bonus, good benefits

                    Cons

                    Needs better diversity and inclusion

                    1. 4.0
                      Apr 20, 2023
                      Anonymous Employee
                      Former Employee, less than 1 year
                      Dallas, TX
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Flexible, relatively easy to do.

                      Cons

                      “Eh” pay in terms of hourly breakdown.

                      1. 3.0
                        Mar 23, 2023
                        Assistant Account Executive
                        Former Employee, less than 1 year
                        Nashville, TN
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Tight knit team and support from management

                        Cons

                        All day cold calling and pretty monotonous

                      Viewing 1 - 10 of 443 Reviews
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                      Postmates Reviews FAQs

                      Postmates has an overall rating of 3.9 out of 5, based on over 603 reviews left anonymously by employees. 68% of employees would recommend working at Postmates to a friend and 49% have a positive outlook for the business. This rating has decreased by -5% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, Postmates employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Postmates. This rating has been stable over the past 12 months.

                      68% of Postmates employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Postmates 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at Postmates to be culture, career development, benefits and the cons to be workplace, senior leadership, management.

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                      Interview Tips

                      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

                      Accountant

                      I'm currently in a job (< 3 months) that I plan on leaving out (background, resume, mentions during interview) but one common question is "when can you start?" I don't want to tell them about my 90-day stay (very toxic, looking for an out), but don't want to find myself in a bind down the road either (picked up by background check, needing extra time to start so I can give my 2 weeks, etc.) My prior job was 9 months long and don't want to be a job hopper either so a little stuck here.

                      1
                      1 Comment

                      QC Specialist II

                      When someone says “We are eager to fill this position, we have no timeline but it should not drag out,” what are the chances I’m selected? This was at the third round interview, last Tue (5d ago) when I was told I should hear from HR next. The job was posted 30+ days ago. I applied for it on 10/22 and the interview process started 11/6 with an HR screening phone call.

                      1
                      0 Comments

                      IT Specialist

                      Passed 2 interviews with a board of education, they told me to wait for HR confirm and contact me , been 3 weeks since then, when should I expect to receive callbacks or emails??

                      1
                      0 Comments

                      Glassdoor has 603 Postmates reviews submitted anonymously by Postmates employees. Read employee reviews and ratings on Glassdoor to decide if Postmates is right for you.