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Postmates

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Postmates

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Postmates Reviews

Updated Aug 6, 2022

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Found 436 of over 575 reviews
3.8
71% Recommend to a Friend
Postmates Co-Founder & CEO Bastian Lehmann
65% Approve of CEO

Found 428 of over 575 reviews

3.8
71%
Recommend to a Friend
65%
Approve of CEO
Postmates Co-Founder & CEO Bastian Lehmann
Bastian Lehmann
205 Ratings

What people are saying about Postmates

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Top Review Highlights by Sentiment

Pros
  • "Great people to work with who are always willing to help(in 38 reviews)
  • "The benefits are great!(in 32 reviews)
  • "Good pay, start(in 27 reviews)
  • "Great culture and events team and new Head of People who are doing their best to make it a less toxic place to work.(in 16 reviews)
  • "Coworkers are amazing.(in 13 reviews)
Cons
  • "Horrible management not enough training.(in 26 reviews)
  • "rude ceo. the ceo publicly calls out people of slack with inappropriate language.(in 18 reviews)
  • "I've never witnessed a CEO literally speak down to his employees because of circumstances that are outside our control (like a store who's sold out of shoes he requested) so naturally he fires the courier and the managers who did their best to find an alternate solution.(in 18 reviews)
  • "horrible leadership that was always on the back foot and was incompetent.(in 15 reviews)
  • "Upper management was gutted and changed over to new people who no longer cares about its employees...it's solely about turning a profit.(in 13 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Postmates and is not affected by filters.

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  1. 5.0
    Current Employee, more than 5 years

    Thanks

    Aug 6, 2022 - Courier Driver in Cerritos, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible hours Gratuity Incentives Self worth

    Cons

    Down time Location delivered are difficult

    Continue reading
    Be the first to find this review helpful
  2. 5.0
    Former Employee, more than 3 years

    Postmate

    Aug 5, 2022 - Product Manager in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    As close to a meritocracy as any company I've experienced. Fast paced environment with opportunity to make significant impact. A company org that fostered advancement from within.

    Cons

    At times, there could have been a better separation of politics from the workplace.

    Be the first to find this review helpful
  3. 3.0
    Former Employee, less than 1 year

    Fun job, not fun in today's economy.

    Jul 10, 2022 - Fleet Delivery in San Bernardino, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Meeting new people and in turn learning about new stuff!

    Cons

    Not a lot of orders, even in red zones.

    Be the first to find this review helpful
  4. 5.0
    Former Employee, more than 1 year

    Great place to work

    Jun 27, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Amazing environment and good people to work with

    Cons

    Poor work life balance during busy times

    Be the first to find this review helpful
  5. 1.0
    Current Employee

    Bad culture

    Jun 15, 2022 - Software Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Now part of Uber. A more competitive product.

    Cons

    Does not respect employees. Fires people with no heads up and let go on the same day.

    Be the first to find this review helpful
  6. 1.0
    Former Employee

    Great People

    Jun 14, 2022 - Sr. Ops Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great people to work with

    Cons

    sr. leadership was horrible were there

    Be the first to find this review helpful
  7. 5.0
    Former Employee, more than 1 year

    Good company

    Jun 4, 2022 - Robotics in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good culture, nice company policy and growth

    Cons

    Transparency, lay offs, perks can be better.

    Be the first to find this review helpful
  8. 5.0
    Former Employee, more than 1 year

    Great Workplace

    May 24, 2022 - Customer Service Representative (CSR) in Nashville, TN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very Diverse. Great for young people.

    Cons

    Disorganized work environment. Poor employee turnaround

    Be the first to find this review helpful
  9. 1.0
    Current Employee

    theyre ok

    May 16, 2022 - Customer Experience Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    there are decent benefits and if you can work remote its not terrible

    Cons

    they are now owned by uber

    Be the first to find this review helpful
  10. 4.0
    Former Employee, less than 1 year

    Stellar Management

    May 11, 2022 - Account Executive 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Management did a great job at preparing our team to be successful at our jobs and were always working with us to get better.

    Cons

    Working in different markets for this company would be much more difficult in some areas than others and that made compensation difficult to predict.

    Be the first to find this review helpful
Viewing 1 - 10 of 428 Reviews
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Postmates Reviews FAQs

Postmates has an overall rating of 3.8 out of 5, based on over 575 reviews left anonymously by employees. 71% of employees would recommend working at Postmates to a friend and 48% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, Postmates employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Postmates. This rating has improved by 3% over the last 12 months.

71% of Postmates employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Postmates 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Postmates to be career development, benefits, coworkers and the cons to be senior leadership, management, culture.

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Postmates photo of: Postmates X team with Serve, our personable sidewalk delivery robot.
Postmates photo of: You bread-a-believe we’re celebrating National Bagel Day!!
Postmates photo of: Thank you to our Nashville employees who delivered Thanksgiving baskets to housebound seniors through FiftyForward and Meals on Wheels!
Postmates photo of: Congrats to our soccer team who won their co-ed corporate league!
Postmates photo of: Monster, proudly sporting his crocodile costume, is our winner of the Cutest Animal Halloween Costume Award!
Postmates photo of: Best Work BFFs Costume Winners: Our amazing Events Team!
Postmates photo of: Funniest Halloween Costume Contest Winner: Unicorn (with amazing dance moves!)
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Postmates Fleet

Glassdoor has 575 Postmates reviews submitted anonymously by Postmates employees. Read employee reviews and ratings on Glassdoor to decide if Postmates is right for you.