Postmates Reviews
68% would recommend to a friend
(443 total reviews)

Bastian Lehmann
67% approve of CEO
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Great culture and events team and new Head of People who are doing their best to make it a less toxic place to work." (in 13 reviews)
- "I've never witnessed a CEO literally speak down to his employees because of circumstances that are outside our control (like a store who's sold out of shoes he requested) so naturally he fires the courier and the managers who did their best to find an alternate solution." (in 19 reviews)
Ratings by Demographics
This rating reflects the overall rating of Postmates and is not affected by filters.
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Found 443 of over 603 reviews
Updated Nov 6, 2023
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- 2.0Nov 6, 2023Fleet DriverFormer EmployeeSeattle, WA
Pros
I set my own schedule
Cons
They would stop giving requests after I completed more than a few trips
- 5.0Oct 10, 2023Software EngineerFormer Employee, more than 1 yearSan Francisco, CA
Pros
very good interesting work very nice atmosphere
Cons
no cons but the company got bought by Uber
- 5.0Sep 8, 2023Fraud AnalystFormer Employee, more than 5 yearsNashville, TN
Pros
It was a great company to work for. Great work environment. Was able to move up quickly
Cons
None whatsoever! Best job ever
- 2.0May 14, 2023Customer Support RepresentativeFormer EmployeeNashville, TN
Pros
Stipends for food every Tuesday.
Cons
Poor management reflected onto the rest of the team.
- 5.0May 9, 2023Account ExecutiveFormer EmployeeNashville, TN
Pros
Loved the atmosphere, the people
Cons
Very micromanaged sometimes, constantly onto you
- 4.0May 6, 2023Customer Care RepresentativeFormer Employee
Pros
Flexible to work your own schedule
Cons
Exhausting to make calls to merchants
- 2.0May 1, 2023Software EngineerFormer EmployeeBellevue, WA
Pros
Rip comapany long time dead
Cons
Rip firm no worries dead
- 3.0Apr 25, 2023Events CoordinatorFormer EmployeeSan Francisco, CA
Pros
hourly pay for events, nice bonus, good benefits
Cons
Needs better diversity and inclusion
- 4.0Apr 20, 2023Anonymous EmployeeFormer Employee, less than 1 yearDallas, TX
Pros
Flexible, relatively easy to do.
Cons
“Eh” pay in terms of hourly breakdown.
- 3.0Mar 23, 2023Assistant Account ExecutiveFormer Employee, less than 1 yearNashville, TN
Pros
Tight knit team and support from management
Cons
All day cold calling and pretty monotonous
Postmates Reviews FAQs
Postmates has an overall rating of 3.9 out of 5, based on over 603 reviews left anonymously by employees. 68% of employees would recommend working at Postmates to a friend and 49% have a positive outlook for the business. This rating has decreased by -5% over the last 12 months.
68% of Postmates employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Postmates 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Postmates to be culture, career development, benefits and the cons to be workplace, senior leadership, management.