Potbelly Sandwich Works Reviews

Updated Aug 5, 2020

To filter reviews, or .
3.4
60%
Recommend to a Friend
Potbelly Sandwich Works CEO Robert D. Wright (no image)
Robert D. Wright
0 Rating
Pros
Cons
  • "Upper management never told the shops about the sales on the app to prepare, no breaks(in 54 reviews)

  • "a lot of prep work and busy work for low pay(in 34 reviews)

More Pros and Cons
  1. Featured Review

    "Best Decision of My Life!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - District Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Potbelly Sandwich Works full-time for less than a year

    Pros

    Culture, Accountability, Benefits, Simplification of Operations, Work-Life Blend is Great!

    Cons

    None! Nothing has been bad yet!

    Continue reading

    Potbelly Sandwich Works Response

    January 27, 2020Potbelly

    We are happy to have you, and wish you made the decision sooner too! Appreciate your dedication and passion for Potbelly!

  2. "Great Company, Great Sandwiches"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Associate in Tucson, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Potbelly Sandwich Works part-time for more than a year

    Pros

    Flexible hours, Easy job duties

    Cons

    Hard to get your shift covered

    Continue reading

  3. "Great values"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Systems Analyst 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Potbelly Sandwich Works full-time for more than 3 years

    Pros

    Good people to work with.

    Cons

    Too much corporate overhead and upper management

    Continue reading
  4. "Good place to work for your first or second job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Order Clerk/Food Prep Associate in Fort Collins, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Potbelly Sandwich Works part-time for more than a year

    Pros

    Management seemed to really cared about product quality as well as training up the employees

    Cons

    Typical fast food type job

  5. "It was ok"

    3.0
    Former Employee - Cashier in Herndon, VA

    I worked at Potbelly Sandwich Works part-time

    Pros

    Easy to learn, good environment

    Cons

    a lot of prep work and busy work for low pay

  6. "Good times"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Shift Leader in Tempe, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Potbelly Sandwich Works full-time

    Pros

    Good hours, simple work, good coworkers, fair wage

    Cons

    None really, they are flexible and pretty accommodating.

  7. "Okay place"

    3.0
    Former Employee - Cashier, Sandwich Maker in Springfield, MO

    I worked at Potbelly Sandwich Works part-time for less than a year

    Pros

    Relaxed people and environment and food

    Cons

    Very messy and unprofessional and not good

  8. "Can get crazy, good work culture"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Associate in Glen Ellyn, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Potbelly Sandwich Works part-time

    Pros

    Guaranteed breaks, never over scheduled

    Cons

    Can get really busy, sometimes understaffed

  9. "Leadership"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - General Manager 
    Doesn't Recommend
    Neutral Outlook

    I worked at Potbelly Sandwich Works full-time for more than 5 years

    Pros

    Other General Managers were great to work with. Loved my team and their dedication.

    Cons

    Leadership was not diverse. No room for growth.

  10. "Decent"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Line Worker in Sugar Land, TX
    Recommends
    Positive Outlook

    I worked at Potbelly Sandwich Works part-time for more than a year

    Pros

    Okay pay for younger people or those not needing to sustain an entire home/bills etc.

    Cons

    You are worked very hard and theres more that management can do to mitigate that and lift spirits. The hustle and bustle of lunch hour is no joke. Line wraps around the building at times depending on your location. At night there are usually leftover cookies and other various food stuffs that they throw away due to "liability". However some managers would take them home anyway. Only one of my managers would share them after a hard days work. Its the little gestures that count and make people want to keep showing p to work because ( especially at this pay rate) theres a lot of other work to be found.

    Continue reading
Found 760 reviews