Potbelly Sandwich Works Reviews | Glassdoor

Potbelly Sandwich Works Reviews

Updated March 23, 2017
421 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
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Approve of CEO
Potbelly Sandwich Works President and CEO Aylwin B. Lewis
Aylwin B. Lewis
200 Ratings

421 Employee Reviews

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Pros
  • Great enviorment and great people (in 23 reviews)

  • Easy to move up in the company if you are in a city with a couple stores (in 10 reviews)

Cons
  • Communication needs to be better from upper management (in 33 reviews)

  • Low pay (raises are minimal) and we are not allowed to accept tips (in 23 reviews)

More Pros and Cons

  1. "Well....."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in Scottsdale, AZ
    Former Employee - Associate in Scottsdale, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Potbelly Sandwich Works part-time (Less than a year)

    Pros

    Half off meal, room for advancement, and pretty positive environment.

    Cons

    While there is plenty of room for advancement, good luck getting in that room. I was hired along with another person at the same time, did my job better than him, and he was the one who got promoted less than 3 months after hire. They don't work well with people who don't have flexible hours, either.

    Advice to Management

    Don't hire high schoolers then complain that you have no day people.


  2. "Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Potbelly Sandwich Works full-time

    Pros

    Neighborhood feel, the company cares about everyone who works there.

    Cons

    Staffing needs to be upped so people can get more time off.

    Advice to Management

    n/a


  3. "So So"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Potbelly Sandwich Works full-time (More than a year)

    Pros

    Work is easy and the team normally feels like a second familey you become close depending on how long you stay.

    Cons

    Like most jobs rude customers ams no matter what they can lie on you and your going to get in trouble. Laterally the customer's always right.

    Advice to Management

    Be more of a manager do your job and stop siding with customers you know thats lying put on a fron for them dont suspend or let fo good people because thats what that customer asked I've seen it to many times.


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  5. "Musician - Contract"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Musician - Contract in Cleveland, OH
    Former Employee - Musician - Contract in Cleveland, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good entry-level gig for lunch time.

    Cons

    No amps allowed. This means no keyboards, period. Few hours. Most shops hire for only one or two days a week. You may want to travel to more than one shop to get more hours.

    Advice to Management

    Mediocre musicians are typically unnecessarily loud/non-responsive to their environment. Banning amps is a reactionary measure that does not solve that problem. A better auditioning/screening process would be better to prevent mediocre (too loud) musicians.


  6. "Potbelly"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Leader in Chicago, IL
    Current Employee - Shift Leader in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Potbelly Sandwich Works full-time (More than 5 years)

    Pros

    Great people, fast paced , good benefits, flexible schedule. Management pretty much gets free food ! As long as you follow your red book your shifts should always be successful

    Cons

    You will get some bad apples but mostly everyone hired at potbelly has great energy. Rushes are busy and you have to make sure you are set up correctly for those rushes or your shift will be a bust!

    Advice to Management

    You don't have a job without your staff , make sure to treat them well and remember to praise them ! Help build them up . Upper management gets really good bonuses but I've hardly ever seen them used to better the store or give back to their staff !


  7. "Good Part Time Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Potbelly Sandwich Works part-time

    Pros

    Easy, Flexible Hours, Nice boss

    Cons

    Rude Coworkers, No free meals


  8. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Potbelly Sandwich Works full-time

    Pros

    The Advantage is a great tool!

    Cons

    Communication needs to be better from upper management


  9. "Super nice employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Potbelly Sandwich Works part-time

    Pros

    Everyone who I worked with was super nice and both the general managers were extremely flexible and understanding

    Cons

    Lunch shifts can get crazy busy and there's not always enough people staffed


  10. "Boring but cool"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I worked at Potbelly Sandwich Works part-time

    Pros

    It's chill. Decent money. Flexible. Can also pick up hours.

    Cons

    Old supervisor had rumors of being racist. Other supervisor would tell me to do stuff he could do himself. This job is extremelyyyyy boring.


  11. "Depends on coworkers and shift leads"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Potbelly Sandwich Works part-time

    Pros

    fairly easy work, flexible scheduling

    Cons

    atmosphere varies depending on time worked and coworkers



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