Potbelly Sandwich Works Reviews | Glassdoor

Potbelly Sandwich Works Reviews

Updated October 19, 2017
483 reviews

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3.2
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Mike Coyne
7 Ratings

483 Employee Reviews

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Pros
  • Good pay, easy job, great people (in 26 reviews)

  • Easy to move up in the company if you are in a city with a couple stores (in 10 reviews)

Cons
  • Upper management didn't care about associates as they should (in 40 reviews)

  • Scheduling issues, low pay, overworked (in 26 reviews)

More Pros and Cons

  1. "Good starter job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Leader in Warrenville, IL
    Former Employee - Shift Leader in Warrenville, IL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Potbelly Sandwich Works full-time (More than a year)

    Pros

    Goodnfir entey level, you can work your way up quickly if you have any common sense and accountability

    Cons

    Low pay and late hours. High school kids everywhere who don’t have any sense of responsibility equals a lot of call offs and short staffing

    Advice to Management

    Higher pay for shift managers, more write ups for late/no show employees


  2. "Lots of opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Certified Trainer in Chicago, IL
    Former Employee - Certified Trainer in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Potbelly Sandwich Works full-time (More than 5 years)

    Pros

    If you work hard youll never be short of money. The ability to work at diiferent stores was very helpful

    Cons

    Its a minimum wage job, youre not valued very much.

    Advice to Management

    Concentrait on the lower level staff, they run your business

  3. "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Potbelly Sandwich Works full-time

    Pros

    Employee meals
    Flexible hours
    Cool co workers

    Cons

    Management sometimes lazy or stubborn in their ways


  4. "Competitive pay goes a long way"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Potbelly Sandwich Works full-time

    Pros

    Culture, convenient to metro areas

    Cons

    Gender pay gap, pay not fair based on about of work/stress

    Advice to Management

    Pay your salary managers competitive wages


  5. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Potbelly Sandwich Works full-time

    Pros

    Good people, easy work, opportunities for advancement

    Cons

    Training and development can be slow. Low pay.

    Advice to Management

    Consistent and continual training


  6. "Training Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Potbelly Sandwich Works full-time

    Pros

    Great work-life balance, easy operation, great customers. Great set of values

    Cons

    Small Market, low chances of growing

    Advice to Management

    Take care of your People and Customers.


  7. Helpful (2)

    "General manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Dallas, TX
    Former Employee - General Manager in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Potbelly Sandwich Works full-time (More than 8 years)

    Pros

    The pay is pretty competitive. Benefits were decent. Able to write your own schedule. The advantage is great...... in theory.

    Cons

    Over work salary management. Expect them to work off the clock. GMs work 15-20 days straight with no help from upper management. Unrealistic expectations based on what is given. VERY TIGHT LABOR restrictions. Little to no help from upper management. People are promoted way to soon then questioned about why they aren’t succeeding. Hire any and every breathing body then question why turnover is so high.

    Advice to Management

    Do what you say your going to do. Care about your people again.

  8. "Shift leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Leader in Boston, MA
    Current Employee - Shift Leader in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Potbelly Sandwich Works full-time (More than 5 years)

    Pros

    Great hours
    Great opportunities
    Different locations and different hours

    Cons

    Might have to go to different locations
    When slow they send you home
    Depending on locations hours are limited

    Advice to Management

    Within a year


  9. "So far, so goo"

    StarStarStarStarStar
    • Work/Life Balance
    Current Employee - Associate in Chicago, IL
    Current Employee - Associate in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Potbelly Sandwich Works part-time (Less than a year)

    Pros

    The people are really friendly.

    Cons

    The customers are sometimes rude.


  10. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager
    Former Employee - General Manager
    Recommends
    No opinion of CEO

    I worked at Potbelly Sandwich Works full-time (More than 3 years)

    Pros

    Growing company, great inner core values. Chance to grow professionally is easy, and honestly working there is easy.

    Cons

    The leaders of the company are struggling, DM's, MM's and company wide not doing so good.

    Advice to Management

    DM's shouldn't promote people to high roles that are not competent enough and pay attention to those who really have It in them


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