Pottery Barn Reviews | Glassdoor

Pottery Barn Reviews

Updated October 11, 2018
745 reviews

Filter

Filter

Full-timePart-time

2.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Pottery Barn President Laura J. Alber
Laura J. Alber
299 Ratings

745 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "There is no such thing as work/life balance - they keep reducing staff but expect all the same levels of workload to be accomplished" (in 24 reviews)

  • "Lots of 11th hour reversal of decisions from upper management based on hourly sales reads" (in 42 reviews)

More Pros and Cons

  1. Helpful (1)

    "Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Designer in West Des Moines, IA
    Current Employee - Designer in West Des Moines, IA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Pottery Barn full-time (More than a year)

    Pros

    It is awesome! Great people!

    Cons

    The pay is low and discounts minimal.

    Advice to Management

    Raise pay to keep excellent staff, allow the associate discount


  2. "Brand manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Amazing company and Great benefits

    Cons

    Amazing - don’t change anything

    Advice to Management

    Keep going!

  3. Helpful (2)

    "Women leading women behind the times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Pottery Barn (More than 3 years)

    Pros

    Friendly, fun atmosphere with some really nice people.

    Cons

    The entire model is out of date. Computer software is so bad that even customers are frustrated with it. Weird policies. Women not empowering women; just getting by as usual. Pay is awful for talent that is there. No appreciation. Management, well...that’s what they call it. Mostly just dummies propped up to take the bs.

    Advice to Management

    Get real and hire real leaders.pay attention to the competition-There is a big difference between a manager and a leader.


  4. "People first if you’re under good people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ASM- Assistant Store Manager in Pittsburgh, PA
    Current Employee - ASM- Assistant Store Manager in Pittsburgh, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Pottery Barn full-time (More than 3 years)

    Pros

    This discount is good, it’s the reason most people work there. Compensation is also very competitive especially for retail.

    Cons

    If you don’t have good management above you, you likely won’t have a good experience. Sales associates deserve commission, but don’t get it. Customer service is terrible and you have to do everything through them.


  5. "Pottery Barn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Pottery Barn full-time (More than a year)

    Pros

    The sample sales will furnish your apartment and your mom’s apartment several times over.

    Cons

    Candidates for editorial team are not tested.


  6. "Fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Miami Beach, FL
    Former Employee - Sales Associate in Miami Beach, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pottery Barn part-time (Less than a year)

    Pros

    Nice work environment and clientele.
    Very unstressful job.

    Cons

    Standard retail salary and schedule.

    Advice to Management

    Keep up the good work.


  7. "Low Pay with high sales quota to make"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Pottery Barn part-time

    Pros

    Employee discount is the only benefit of this job.

    Cons

    Long hours, Low wages, bad management, Poor quality of merchandise.

    Advice to Management

    Pay employees more when they meet sales goals on a frequent basis.

  8. "Great PT work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Chicago, IL
    Former Employee - Sales Associate in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Pottery Barn part-time (More than 5 years)

    Pros

    People. Discount. Store hours.

    Cons

    Corporate spends more energy on the web business and the stores are often understaffed because “there’s not enough payroll”. There’s constant need to redo the store and not enough time to do that and help customers.


  9. "Absolutely Abysmal Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stock Associate in Eugene, OR
    Former Employee - Stock Associate in Eugene, OR
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Pottery Barn part-time (More than a year)

    Pros

    Friendly co-workers, here's five words

    Cons

    Terrible pay, awful scheduling, absolutely zero management accountability

    Advice to Management

    I mean, honestly, just do your actual jobs. District and Regional Managers, ACTUALLY make unannounced visits. When it's announced, the store is kept to a standard it isn't usually held to. I worked there for a full year and saw the DM maybe one time. And it was your typical "make sure we're not gonna get in trouble" for a day, then back to the usual. Stockroom was in violation of the Fire Marshall's code for literally the entire time I worked there and not one member of management cared one bit. We were actually instructed by multiple managers to ignore the signs.


  10. "Sourcing"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pottery Barn full-time

    Pros

    close to product. fun to build product

    Cons

    old fashion company. out of date. very political. minimal perks.


Showing 745 of 755 reviews
Reset Filters