Pottery Barn Reviews | Glassdoor

Pottery Barn Reviews

Updated August 13, 2018
733 reviews

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2.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Pottery Barn President Laura J. Alber
Laura J. Alber
290 Ratings

733 Employee Reviews

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Pros
Cons
  • "There is no such thing as work/life balance - they keep reducing staff but expect all the same levels of workload to be accomplished" (in 24 reviews)

  • "Lots of 11th hour reversal of decisions from upper management based on hourly sales reads" (in 42 reviews)

More Pros and Cons

  1. Helpful (1)

    "Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Designer in West Des Moines, IA
    Current Employee - Designer in West Des Moines, IA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Pottery Barn full-time (More than a year)

    Pros

    It is awesome! Great people!

    Cons

    The pay is low and discounts minimal.

    Advice to Management

    Raise pay to keep excellent staff, allow the associate discount


  2. "Miss my discount"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Pottery Barn full-time

    Pros

    Great discount, good product, good team

    Cons

    Working weekends, not much opportunity for growth

  3. "sales associate and stock associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Pottery Barn part-time (More than a year)

    Pros

    great place for the opportunity to become an interior decorator

    Cons

    based on my experience the customers are very repetitive so if they walk in and see a staff they know greet them and hand them over, because your coworker can potentially take over your sale and that goes against your sales goal.


  4. "Pottery Barn used to be a company for the people but has lost it's edge."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stock Associate
    Current Employee - Stock Associate
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Pottery Barn part-time (More than 8 years)

    Pros

    Works well with college students and class schedules.

    Cons

    Constantly cutting payroll, inconsistent schedule, always short staffed for the amount of work, empty promises..


  5. "just OK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Pottery Barn part-time

    Pros

    its good if you're the favorite
    flexible hours
    great discount

    Cons

    bad if you're not a favorite
    managers are often over worked and cant properly train associates
    not a team mentality


  6. Helpful (1)

    "Burnt out quick"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Designer in San Francisco, CA
    Former Employee - Senior Designer in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pottery Barn full-time (Less than a year)

    Pros

    Great pay and tons company happy hours

    Cons

    •No work/life balance
    • Micro managed by many different departments
    • No organization
    • Last minute changes consistently
    • Worked until you are burnt out

    Advice to Management

    Develop Process's


  7. "Good Part-Time Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Pottery Barn (Less than a year)

    Pros

    I could work with management on my schedule if I needed to and everyone I worked with was very nice.

    Cons

    There were not many hours to work once the Christmas season concluded.

  8. Helpful (1)

    "Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Pottery Barn full-time

    Pros

    40% discount at all brands, sample sale events

    Cons

    Work/life balance doesn’t exist, management is too busy and stretched thin to train or mentor, not a happy place, mean girls culture

    Advice to Management

    None


  9. "Pot Barn No Complaints"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stock Associate in Pleasanton, CA
    Former Employee - Stock Associate in Pleasanton, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Pottery Barn (More than a year)

    Pros

    Everyone is nice including the upper management. Its also a fun work environment.

    Cons

    Raises and promotions seem hard to come bye.


  10. "Visual merchandiser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visual Merchandiser in Chicago, IL
    Current Employee - Visual Merchandiser in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Pottery Barn part-time (More than 3 years)

    Pros

    Decent discount
    Very inspiring fun and hard work

    Cons

    Lots to do and not enough time.
    A lot of disconnect between e-commerce and in-store business. Too lenient to customers against policy.
    Very difficult to move up! Too many politics.

    Advice to Management

    A store that looks good sells good. Allocate the time accordingly. Value the quality of employees not just quantity.


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