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Pottery Barn Sales Reviews

Updated Jan 2, 2022

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Found 250 of over 1,097 reviews

3.8
81%
Recommend to a Friend
71%
Approve of CEO
Pottery Barn President Laura J. Alber
Laura J. Alber
84 Ratings

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Ratings by Demographics

This rating reflects the overall rating of Pottery Barn and is not affected by filters.

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  1. 5.0
    Former Employee

    Collaborative environment

    Sep 27, 2021 - Sales Associate in Eugene, OR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Learn the ins and outs of the furniture

    Cons

    Management in this location was lacking.

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  2. 4.0
    Current Employee, less than 1 year

    ALot of Physical work

    Jan 2, 2022 - Sales Associate in Plano, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Beautiful merchandise - fun to be around such beauty

    Cons

    Long hours with no breaks and so very much back room work. Lots of lifting and moving heavy items Absolute no training

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  3. 5.0
    Former Employee

    Great place to work

    Jan 1, 2022 - Sales Associate/Cashier 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Loved the product and being in a beautiful store.

    Cons

    Longer hours and store becomes a mess so closing shifts can be hard.

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  4. 4.0
    Former Employee, more than 3 years

    Overall Good Place to Work

    Dec 21, 2021 - Sales Associate in Dawsonville, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Competitive pay Flexible hours Tight-knit "family" atmosphere among coworkers Good employee discount across PB and sister brands (such as West Elm and Williams-Sonoma

    Cons

    Sales goals often cause conflicts between associates Limited pay increases following evaluations (don't occur often) Understaffing

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  5. 4.0
    Former Employee, more than 8 years

    PB Pros and Cons

    Dec 14, 2021 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    flexible hour, generous discount, other associates

    Cons

    high turnover, late hours, working weekends, very poor customer service support

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  6. 4.0
    Former Employee, more than 1 year

    Good Training

    Nov 9, 2021 - Design/Sales Consultant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Experience gained through other designers and product

    Cons

    Holiday hours are long and busy

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  7. 3.0
    Former Employee, less than 1 year

    Nice people but 1 dishonest manager

    Nov 17, 2021 - Sales Associate/Cashier in Phoenix, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun people, and beautiful atmosphere.

    Cons

    One bad egg. One bad manager

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  8. 2.0
    Former Employee

    Not great

    Nov 16, 2021 - Retail Sales Consultant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great discounts, experience, good quality products

    Cons

    Low hourly wage and no team spirit/encouragement , negative workplace environment

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  9. 4.0
    Former Employee, more than 1 year

    Great environment

    Oct 2, 2021 - Sales Associate/Visual Merchandiser in Mission Viejo, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great environment all of the workers were nice as well!

    Cons

    The pay and long hour.

    Continue reading
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  10. 4.0
    Current Employee, less than 1 year

    Overall good experience

    Sep 27, 2021 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Generous employee discount on all WS Brands

    Cons

    Compensation vs sales expectations are not realistic

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Viewing 1 - 10 of 250 Reviews

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