Powell's Books Reviews | Glassdoor

Powell's Books Reviews

Updated June 16, 2018
41 reviews

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3.5
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Emily Powell
17 Ratings

41 Employee Reviews

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  1. "Generalist 1 Position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Powell's Books part-time

    Pros

    Powell's had a wonderful working environment. The staff is knowledgable and friendly. Your hours are set when you are hired so you do not have a new work schedule every week. Great benefits. The management cares about its employees. I saw upper management everyday at work and even worked along side them.

    Cons

    It can be difficult to move from part-time to full-time. Full-time positions are very competitive and often go to a part-time employee already employed at that specific store.


  2. "Powell's Books"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Powell's Books full-time

    Pros

    Employee discount, pretty good middle management, supportive union.

    Cons

    Low pay, employee safety takes backseat to sales more often than it should.

    Advice to Management

    Pay employees more.

  3. "Love Powell's, but can't afford to work there."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portland, OR
    Current Employee - Anonymous Employee in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Powell's Books full-time (Less than a year)

    Pros

    Awesome to be surrounded by books and you get a nice discount.

    Cons

    Pretty much everyone I've met working at Powell's is overqualified and underpaid. Company owners don't see the need to increase wages to track with inflation and cost of living in Portland.

    Advice to Management

    Your workers are your greatest asset. They deserve to be paid a living wage.


  4. "Working at Powell's"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Support Representative in Portland, OR
    Former Employee - Customer Support Representative in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Powell's Books full-time (More than a year)

    Pros

    The people are the number one pro at Powell's! Everyone's nice, they're very accommodating and take good care of their employees.

    Cons

    The pay, while OK for the level of responsibility, is not great and there's little room to advance into serious jobs.

    Advice to Management

    Take eCommerce more seriously.


  5. Helpful (2)

    "Bookselling"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Powell's Books full-time

    Pros

    The people you work with are amazing.

    Cons

    The people you work for are not as amazing.

    Advice to Management

    Stop creating an atmosphere of fear.


  6. "Good Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portland, OR
    Current Employee - Anonymous Employee in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Powell's Books part-time (More than a year)

    Pros

    Great Benefits, Workers Union, Family-like staff

    Cons

    there is a corporate vs. staff tension

    Advice to Management

    Try to include all of staff no matter the age or experience


  7. "Bookseller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Powell's Books full-time

    Pros

    Wonderful, supportive community plus free and discounted books!

    Cons

    Can't think of any. This was a great job.

    Advice to Management

    N/A

  8. "Paid in books"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bookseller in Portland, OR
    Former Employee - Bookseller in Portland, OR
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Powell's Books part-time (More than 3 years)

    Pros

    Amazing discount
    Great co-workers
    Relatively flexible scheduling options

    Cons

    Low pay until you are very senior
    Not a lot of opportunity to advance
    High turnover of part time and entry level staff


  9. "Sales Floor Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Floor Manager
    Former Employee - Sales Floor Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Powell's Books full-time (More than a year)

    Pros

    Company culture, industry. Lots of opportunities for people who work hard and are passionate about books. Fantastic benefits.

    Cons

    Organization, communication, poor discipline of under-achievers. The good employees are given too much responsibility in order to make up for the people who don't care about their job.

    Advice to Management

    Find a better way to discipline bad employees (or ideally - identify bad attitudes and lack of work ethic in the interviewing process).


  10. Helpful (6)

    "Buyer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, OR
    Former Employee - Anonymous Employee in Portland, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Powell's Books full-time (More than 3 years)

    Pros

    The people are the best. Skilled, hard working, friendly.

    The books. Its wonderful getting to be around the books.

    The union will do everything in there power to have your back.

    Cons

    Management is disconnected with actual operations and the managers that do care or advocated for their teams get punished or forced out.

    HR actively watches and jumps on any and all opportunities to add notes in your files about misconduct of any variety, so if the opportunity arises they can discipline you enough times to fire you eventually. They have a bad habit of firing people or disciplining people for small infractions. Anyone who has been there the longest can now tell you of the fallen coworker who were driven out to make way for new part time employees.

    Cameras watch your every move.

    Advice to Management

    Start caring about the amazing people you hire. Don't drive out the people who know the company the best and can best serve your customers. Create a work environment where when people ask what its like to work at the best book store in the world, your employees can honestly say is wonderful to work for you instead of lying through their teeth as they look at the cameras.


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