PrePaid Ventures Reviews | Glassdoor

PrePaid Ventures Reviews

5 reviews

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3.6
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PrePaid Ventures CEO Andrew Siden
Andrew Siden
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  1. "Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great team, very cool work. Great technology department. They build all their own tech so it’s exciting when new stuff comes out. The Customer service Dept is the best.

    Cons

    Not really, it’ can get challenging but that’s what keeps it interesting. Most people can work directly with senior management so hard work gets rewarded but nowhere to hide and No favoritism

    Advice to Management

    Keep up the good work and keep promoting from within, its great for morale.


  2. "CUSTOMER SERVICE REPRESENTATIVE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in New Hyde Park, NY
    Former Employee - Customer Service Representative in New Hyde Park, NY
    Recommends
    Positive Outlook

    I worked at PrePaid Ventures full-time (More than a year)

    Pros

    The great people and the pay.

    Cons

    Crazy hours, alot of issues with the applications.

    Advice to Management

    Keep up the great work.

  3. "Little future ahead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PrePaid Ventures full-time

    Pros

    It’s the people who make the work worthwhile.

    Cons

    Management always angry and behind closed doors. Very little positive feedback and high turnover

    Advice to Management

    Try treating your employees like your customers.


  4. "Prepaid is a great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at PrePaid Ventures part-time

    Pros

    Good environment, interesting work, friendly workforce, fun employee activities, good benefit and compensation package.

    Cons

    Inter company and inter department communication could improve.


  5. "Good People, High Turnover"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Analyst
    Former Employee - Financial Analyst
    Recommends
    Positive Outlook

    Pros

    Always busy with something, challenging work, good IT department and call center staff. They are putting together the right pieces to grow fast and have a good outlook. Management rewards with compensation for good, hard work. (Just don't ask for it). If you do good you'll get noticed.

    Cons

    High Turnover Ratio. As much as they try to want you to believe you're part of the management / admin team, you're really not. There's just two people who make all of the decisions and often are angry about reports and project completions. However, it's really management that fails to lead in any way shape or form and then they end up blaming people for not "taking initiative."

    Management is out of the office 2-3 days a week at most months, and there are no administrative controls. You have senior management, and entry level workers, no middle management, except on the IT side.

    Benefits stink. 5 days PTO/sick time/ vacation a year. They can get away with that because they are just out of NYC. While I was there, Call center manger was fired without 2 week notice, and everyone thought he was doing great. If you butt heads with the boss, you'll get fired, which is not what they promote. They say ask questions, challenge us if you think we're wrong, then they turn around and fire anyone who asks too many questions.

    Advice to Management

    Manage and guide your salaried professionals. Don't treat the whole company like the way you treat your part time customer service representatives.