Premera Blue Cross Reviews

Updated Jun 11, 2021

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3.2
52%
Recommend to a Friend
61%
Approve of CEO
Premera Blue Cross President and CEO Jeff Roe
Jeff Roe
272 Ratings
Pros
  • "Decent work life balance in most positions(in 105 reviews)

  • "Great people, good benefits, good pay(in 50 reviews)

  • Cons
  • "Poor support from upper management(in 27 reviews)

  • "Flexibility, Work Life Balance, Advancement(in 17 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Premera Blue Cross and is not affected by filters.

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    1. 5.0
      Current Employee

      Great place to work!

      May 19, 2021 - Case Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good culture and very supportive

      Cons

      COVID isolation, no office time

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    2. 1.0
      Former Employee, more than 3 years

      Fear Based Culture

      Jun 9, 2021 - Anonymous Employee in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      1) Competitive pay and decent work life balance for those at mid-level and above. 2) Mountlake Terrace campus (HQ) remodel will be beautiful when it's complete.

      Cons

      1) Debilitating silos between divisions and departments, but employees are silenced if they bring it up -- for example, "We need to stop talking about silos." 2) There is an unhealthy reverence to senior leaders and catering to their needs in a way that is disturbing. There is a ton of ego, but not a lot of humility. 3) Not sure why "challenge convention" is a value here since it only gets lip service. Premera doesn't reward the most ambitious, most creative, or those who take risks. Instead, they reward the steady eddies, those who fall in line, and those with no bumps or bruises. 4) Diversity, equity and inclusion efforts are blocked by senior leaders. They refuse to sanction employee resource groups, yet continue to talk about becoming a destination employer.

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      5 people found this review helpful
    3. 1.0
      Former Employee

      Extremely toxic

      Jun 11, 2021 - Project Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      * Benefits and bonus package is very competitive, although the insurance isn't as good as you might expect * Sleek campus * Very affordable and healthy cafeteria options * Many ways to get involved with colleagues: toast masters, lunchtime workouts on campus (pre-pandemic), book clubs, mentorship programs.

      Cons

      Extremely, extremely toxic culture. I would go so far as to say it is a culture that protects and promotes bullies. The way that people talk to each other in meetings will blow you away. It is not unusual for people to sneer, scoff, roll their eyes, or pointedly take out laptops during presentations. And this is at the VP level too. Even when the vitriol is not turned your way, it is difficult to watch other people shrink and try to recover, shrink and try to recover, day after day. Two common catch phrases: "We need one neck to choke" and (about leadership) "They will see the light or feel the fire." There is very low confidence in leadership or processes. Directors and program leaders regularly assign resources to projects that have not gone through the proper channels. There is constant gossip about unapproved projects and programs, and who knows about what. This results in very high reassignment of FTEs and very high turnover of contingent workers, huge loss of knowledge and expertise. As a PM, you can imagine how that impacts your outcomes.

      2 people found this review helpful
    4. 4.0
      Current Employee, more than 1 year

      Health insurance is primed for a disruption

      Jun 4, 2021 - Security Architect in Mountlake Terrace, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great base pay and moderate benefits

      Cons

      Very difficult to change their business model. Piling up technical debt.

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      2 people found this review helpful
    5. 3.0
      Current Employee, more than 3 years

      Good company

      Apr 2, 2021 - Scrum Master III in Mountlake Terrace, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of amazing people, great Agile support, fantastic work life balance, invests in continuous learning, work from home support was good, and competitive pay at least in my position (pension is nice to have, yearly bonus, training and education budgets, health benefits)

      Cons

      Outdated benefits that are not competitive with other companies in the area (PTO and sick pay are one bucket, no fertility benefits, no fully paid maternity/paternity leave, 8 paid holidays) even though they have promotion tracks no one in my position has ever been promoted -instead they hire externally, layoffs were not strategic and we lost a ton of knowledge with no handoff, tons of reorgs, new leadership doesn’t seem to have a good vision, lack of diversity and transparency

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      10 people found this review helpful
    6. 2.0
      Former Employee

      Going downhill pretty quickly...

      May 21, 2021 - Professional in Mountlake Terrace, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Many employees think the compensation is competitive (and it may appear to be on paper). When one takes into account the hours worked, the compensation is subpar. -Leadership is at least open to a hybrid working environment, although it's not embraced by many employees. Most employees want the flexibility that works the best for them and their families. -Lack of engagement, accountability, and clear ownership across many teams makes for laid-back work environment.

      Cons

      -Organization is doing too much at once; some projects conflict with other projects in terms of strategy and goals. Lack of clear direction with so many projects going on at once. Most projects are at risk due to poor planning and execution. How about focus and work on 1 project, finish it successfully, then start on another? Then, take a step back and ask yourselves, have we really “transformed”? If not, which is a high likelihood, then stop starting projects intended to “transform” the business. Nothing's "transforming". It's still the same dysfunctional organization at the end of the day. -Diversity, equity, inclusion (DEI) is clearly non-existent. The organization has this initiative rolling up to HR, which is not the best place for it (Google: Why DEI doesn’t belong in HR). Even further, this initiative is led by an individual who leads other functions so there’s lack of focus (and it shows). They need 1 person solely dedicated to this initiative, if it’s that important. Actions speak louder than words. -Massive turnover, constant layoffs and restructuring. Employees left to take on extra work without clear transition plans. -Leadership decided many teams need to come into the office a few days a week (hybrid model), when competitors are clearly offering more flexible work options. Employees will make their needs and wants heard. Take notice of the resignations that take place as a result of this poor decision. -Leadership isn’t transparent, doesn’t communicate authentically, and lots of issues are hidden and avoided at All Employee Calls. Employees will eventually view leadership as accountable and a contributor to the many issues, so why avoid things? -Most benefit vesting is after 3 years but most people don’t stay around the organization long enough to obtain these benefits. -Too top heavy. Clean house at the mid-management level. Most mid-managers lack experience, communication, and leadership skills. -Limited career growth and opportunities. Employees tend to leave the company to take on career growth opportunities instead of being promoted from within. -Lack of exit interview process when employees leave the company. Leadership doesn’t care the reasons employees are leaving. HR is a total joke at this company.

      12 people found this review helpful
    7. 4.0
      Former Employee

      good

      Jun 1, 2021 - Janitor in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      fair to work at this company

      Cons

      job sucks in general. no one likes to be a janitor

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    8. 4.0
      Former Employee, more than 3 years

      Mostly good

      May 11, 2021 - Implementation Manager in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible, agile, work-life balance, and compensation

      Cons

      Managers that don't have the skill set or training to manage people

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      3 people found this review helpful
    9. 2.0
      Former Employee

      If you are driven or looking for career growth, this is not the place for you

      May 17, 2021 - Lead Consultant in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Work isn't challenging, so the WLB is good -Fairly competitive pay, benefits are decent (but nothing exciting) -Laidback work culture, people are generally super nice

      Cons

      -Lack of clear direction for the company -Few opportunities for meaningful, impactful work -Most people who stay at Premera long-term are just looking for something stable, so you don't find a lot of passion or high-quality engagement

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      5 people found this review helpful
    10. 5.0
      Current Employee

      Great place to start a career

      May 17, 2021 - Senior Actuarial Analyst in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Relaxed work environment Great work life balance

      Cons

      Upper management is slow to make change Very bloated management. So many Directors/VPs/SVPs

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      1 person found this review helpful
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