Premera Blue Cross Reviews | Glassdoor

Premera Blue Cross Reviews

Updated June 23, 2017
423 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
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Jeff Roe
141 Ratings

423 Employee Reviews

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Pros
  • very supportive of work-life balance (in 72 reviews)

  • They have good benefits including a pension (in 34 reviews)

Cons
More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Glad to be part of the change!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Premera Blue Cross full-time (More than a year)

    Pros

    It’s a good place to be if you want to be part of an organization going through a lot of needed change and you want to help with that change. We have a lot of new leaders and new employees bringing good ideas and challenging the status quo. We have new values that we are trying to live, more clarity on communications and a new focus on how we can improve customers’ lives by making healthcare work better. Pay is competitive and benefits are really good, including a 401K and we still have a pension. We even have more employee forums where we are able to share our thoughts.

    Cons

    Like most companies, we still have our issues too. Yes, we have leadership and employee issues in pockets of the company that are slower to adapt to the change making it difficult for some of us that want change. It is a burden on some of us as we need to pick up the extra work, but we are seeing more being done about it to address these concerns. We don’t always know if we are heard as communication is not always the best, but we know they are trying.

    Advice to Management

    I think we are going in the right direction and that our leadership teams are doing a good job. There are opportunities for better leadership training and better communication throughout the company. Many of us are still trying to understand where we are going as a company so help us do that.

    Premera Blue Cross Response

    May 22, 2017 – Director, Human Resources

    We are happy to share that additional employee training (including leadership training) is ongoing. While we work hard each day to make healthcare work better, financial health is important as ... More


  2. "Premera Blue Cross - A Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mountlake Terrace, WA
    Current Employee - Anonymous Employee in Mountlake Terrace, WA
    Recommends
    Approves of CEO

    Pros

    Proud to be part of a company that is trying to make a difference in the healthcare industry that goes way beyond their own bottom line.

    Cons

    The first thing I noticed when I walked in on my first day is that everyone is working so hard, it's too darn quiet... Somebody tell a joke!

    Advice to Management

    Management does a great job at leading. The company objectives are well thought out and documented. They challenge their people and set very realistic expectations.

  3. "A Great Place to Work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Customer Service Representative for State of Alaska Account in Mountlake Terrace, WA
    Former Employee - Insurance Customer Service Representative for State of Alaska Account in Mountlake Terrace, WA
    Recommends
    Approves of CEO

    Pros

    Helpful supervisors, great benefits (a wide range of options to choose from for medical/dental/vision insurance), great company morale, lots of freebies. They have an awesome lunch area with all types of food serviced by Sodexho.

    Cons

    I don't have anything really bad to say about them. Sometimes the call center could get hectic, but that is normal. I would work their again in a heartbeat if they were hiring!

    Advice to Management

    My advice to management at Premera Blue Cross is to keep up the good work! Continue to treat each employee as an important member of the team and this company will go even farther than it already has!


  4. "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Developer in Mountlake Terrace, WA
    Current Employee - Developer in Mountlake Terrace, WA
    Approves of CEO

    Pros

    Family oriented ..Heath oriented ..and less stress

    Cons

    Slow ..less innovative ...behind technology


  5. "I'd work here again"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Health Support Coach in Mountlake Terrace, WA
    Former Employee - Personal Health Support Coach in Mountlake Terrace, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Premera Blue Cross full-time (Less than a year)

    Pros

    Supportive work environment
    Compassionate and invested management team
    Good compensation and benefits
    Real commitment to helping their employees be healthy

    Cons

    Too little work sometimes and potential for boredom
    Some late nights required due to operating hours of department
    Some employees are resting and vesting

    Advice to Management

    When hiring new talent and considering advancement from within the company, focus less on how good an employee looks on paper (ie, level of education, years of experience), and more on their initiative, creativity, and business acumen.


  6. Helpful (1)

    "Great place to work. I've seen a lot worse!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager in Mountlake Terrace, WA
    Current Employee - IT Manager in Mountlake Terrace, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Premera Blue Cross full-time (More than 10 years)

    Pros

    Growth, compensation, pleasant place to work.

    Cons

    Parking is sometimes hard to come by.


  7. Helpful (2)

    "Great people to work with"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Actuarial Analyst in Mountlake Terrace, WA
    Current Employee - Assistant Actuarial Analyst in Mountlake Terrace, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Premera Blue Cross full-time (Less than a year)

    Pros

    Good work/life balance, walks, challenging, rewarding, great coworkers, good salary, good benefits, good company to work for

    Cons

    could get better entry level training

    Advice to Management

    Maybe add more applicable entry level training. I want to hit the ground running but I feel frustrated because I don't know the basic protocols of my branch. Maybe this will just come with time..

  8. Helpful (4)

    "Great place to start or grow your career."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Underwriter in Mountlake Terrace, WA
    Former Employee - Medical Underwriter in Mountlake Terrace, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Premera Blue Cross full-time (More than 8 years)

    Pros

    Stable organization in growing industry; good opportunities for mentoring in multiple health insurance disciplines; good benefits package; assistance with furthering your education; flexible work hours in most job classes; possibility of telecommuting either full or part time for many positions; good campus location just north of Seattle.

    Cons

    Big campus-bring your walking/running shoes; working with PPI in a cubicle with your back & screen facing the entranceway; short on parking; associates are not provided with orientation that is sufficient to indicate how/why different sections work together or in support of one another, which would foster better cooperation.

    Advice to Management

    Please make certain that all of your team leaders from top to bottom really appreciate their team members beyond lip-service.


  9. "na"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    Pros

    great company and great people

    Cons

    cons are the same as any company this size

    Advice to Management

    na


  10. "Great place to work"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Premera Blue Cross full-time

    Pros

    Good work life balance; competitive wages; great people

    Cons

    Too many processes at times


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