Premier Bankcard Holdings Reviews | Glassdoor

Premier Bankcard Holdings Reviews

Updated June 13, 2017
25 reviews

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3.1
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Miles K Beacom
11 Ratings

25 Employee Reviews

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  1. "Good place to work for - Monotonous Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collections Representative in Watertown, SD
    Former Employee - Collections Representative in Watertown, SD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Premier Bankcard Holdings full-time (Less than a year)

    Pros

    Great pay
    Lots of overtime offered
    Set schedules
    Amazing benefits
    Great coworkers and upper management

    This company truly cares about every single one of their employees, and you are made aware of that your first day of training. I loved working for the company itself.

    Cons

    Monotonous work
    Long shifts
    Night shift was only available straight out of training 12pm - 9pm
    No flexibility in schedules

    The worst part of this job was sitting in a desk all day long for almost 9 hours straight. If you can handle a desk job where you don't move often, I recommend this job to you. They have little to no flexibility with scheduling because they have so many employees.

    Advice to Management

    Keep doing what you are doing, compensating employees for a job well done, treating all employees regardless of status the same and being overall good people. Phenomenal management.


  2. "Tough Tough Tough"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dakota Dunes, SD
    Former Employee - Anonymous Employee in Dakota Dunes, SD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Premier Bankcard Holdings (More than 5 years)

    Pros

    pay and schedules are good

    Cons

    hyper competitive leads to stress

    Advice to Management

    management needs to learn new techniques

  3. "Lots of jobs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Premier Bankcard Holdings full-time

    Pros

    good pay for performance

    Cons

    middle management is too cliquey

    Advice to Management

    managers need to be held to higher standards and be better leadership examples


  4. Helpful (1)

    "Miserable."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collector in Dakota Dunes, SD
    Former Employee - Collector in Dakota Dunes, SD
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Premier Bankcard Holdings full-time (More than 8 years)

    Pros

    Money is the only reason people work here. They treat you terribly then throw you a gift every 6 months to try and make you slightly less miserable there.

    Cons

    The whole atmosphere is negative. It suffocates you. They push stats they can't explain. If logic is your go to, this isn't the place for you.

    Advice to Management

    Treat people with respect.


  5. "Family Oriented"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Sioux Falls, SD
    Current Employee - Business Analyst in Sioux Falls, SD
    Recommends
    Positive Outlook

    I have been working at Premier Bankcard Holdings full-time (More than 10 years)

    Pros

    5 weeks vacation after 5 years. 5% company match on 401k. Not expected to work over 40 hours a week even if salary.

    Cons

    Wages are average if not below average. Health Insurance is terrible

    Advice to Management

    increase wages


  6. Helpful (1)

    "Collections"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collections Representative in Dakota Dunes, SD
    Current Employee - Collections Representative in Dakota Dunes, SD
    Doesn't Recommend
    Neutral Outlook

    I have been working at Premier Bankcard Holdings part-time (Less than a year)

    Pros

    The job is simple and the hours fit well with my university course schedule. Generally, employees are friendly and easing to get along with.

    Cons

    It is a typical call center with the additional negative of being a credit card company. Most callers are upset, angry, and rude. You must have a thick skin to do well in this job.


  7. "Great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Premier Bankcard Holdings full-time

    Pros

    Pay benefits incentives and hours

    Cons

    If you can not take people cursing at you this is not the job

  8. "Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sioux Falls, SD
    Former Employee - Anonymous Employee in Sioux Falls, SD
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good environment, nice people to work with.

    Cons

    The place is not small, not too much oppotunity


  9. "Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Sioux Falls, SD
    Former Employee - Business Analyst in Sioux Falls, SD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Premier Bankcard Holdings full-time (More than a year)

    Pros

    Good place for learning. Helpful co-workers. Great 401K plan. A lot of learning opportunities.

    Cons

    Health insurance premiums were expensive.

    Advice to Management

    Thanks for the learning opportunity you have given to me.


  10. Helpful (1)

    "Look elsewhere and work here as a last resort"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Sioux Falls, SD
    Former Employee - Business Analyst in Sioux Falls, SD
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Premier Bankcard Holdings full-time (More than a year)

    Pros

    Decent benefits. Opportunity to learn.

    Cons

    Noncompetitive salaries. Micro-management coupled with management's inability to lead effectively. During 1 year of employment, over 10 people left my department. Little to no diversity in senior management.

    Advice to Management

    Analyze the cost of high turnover. Restructure the environment so employees have a stake in the companies success.


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